It is clean and beautiful! I have read reviews about the staff being kind and helpful, that is a understatement.
酒店回复: Thank you! We can not wait to welcome you back soon!
5.0分
家庭亲子
Room was very clean. Very friendly and helpful staff. Great stay! Great addition to our community.
酒店回复: Thank you!
4.0分
商务出差
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The TV in the couch area was disconnected from the internet so I could not watch it while working. The front desk tried to fix it but had to make appointment with carrier. They offered me discount or room change but since I had already unpacked I chose the discount. If I had known it was only $20. I would have changed rooms.
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酒店回复: Thank you for sharing your feedback. We truly apologize for the inconvenience with the TV connection in your suite. Our team did their best to resolve the issue promptly, but unfortunately, the service provider required an appointment to restore the connection. We understand how important it is to have everything working properly—especially when you’re trying to work comfortably in your room.We appreciate your patience and understanding in accepting the discount, and we’re sorry that the value didn’t meet your expectations. Your comments will help us review how we handle similar situations in the future to ensure we provide clearer options and better resolutions.We hope you’ll give us another opportunity to provide a seamless experience on your next stay.
5.0分
其他
Didn't like the scrambled eggs. Cigarette butts on property especially around patio. Large suites and great lobby
酒店回复: Thank you
5.0分
其他
Nice property with friendly staff. Clean. My husband and I always choose this spot when visiting Centralia.
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酒店回复: Thank you Kathryn, We are so pleased to hear how much you enjoy our property! Looking forward to welcome you back soon.
5.0分
其他
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Impressive economy hotel!! Very very clean. The staff is personable, efficient and down right exceptional! Very well run hotel. Little perks along the way, water and cookies at check in, nice view from the back of the hotel, allowed a late check out.
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酒店回复: Thank you Erika, it is truly a team effort! We are so pleased to hear how much you enjoyed our property & team looking forward to welcoming you back again soon.
5.0分
其他
The rooms are large and it is close to Walmart. The only consideration may be that it is hard to walk to downtown if that matters for you.
酒店回复: Thank you!
2.0分
情侣出游
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They didn't have my right reservation (even after I had called and confirmed it earlier that day), then gave me another room, which was dirty, so I tried to get another room but they didn't have any left.
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酒店回复: Debra you booked a mobility accessible room type on a sold out date via third party, *******. My award winning front desk & manager tired to improve your experience & moved you twice. By the end of the experience your stay was comped on our end, but I will still have to pay the commissions to *******. To avoid these issues in the future we ask you book direct
5.0分
其他
Great experiences
Quiet area, close to amenities when traveling. We have stayed at this location multiple times.
酒店回复: Thank you!
5.0分
其他
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One night stay
Very nice place. Really like the spacious room. Super clean and the sweetest front staff. Miss Faye was very helpful. Breakfast was fresh and hot.
It is clean and beautiful! I have read reviews about the staff being kind and helpful, that is a understatement.
Room was very clean. Very friendly and helpful staff. Great stay! Great addition to our community.
The TV in the couch area was disconnected from the internet so I could not watch it while working. The front desk tried to fix it but had to make appointment with carrier. They offered me discount or room change but since I had already unpacked I chose the discount. If I had known it was only $20. I would have changed rooms.
Didn't like the scrambled eggs. Cigarette butts on property especially around patio. Large suites and great lobby
Nice property with friendly staff. Clean. My husband and I always choose this spot when visiting Centralia.
Impressive economy hotel!! Very very clean. The staff is personable, efficient and down right exceptional! Very well run hotel. Little perks along the way, water and cookies at check in, nice view from the back of the hotel, allowed a late check out.
The rooms are large and it is close to Walmart. The only consideration may be that it is hard to walk to downtown if that matters for you.
They didn't have my right reservation (even after I had called and confirmed it earlier that day), then gave me another room, which was dirty, so I tried to get another room but they didn't have any left.
Great experiences
Quiet area, close to amenities when traveling. We have stayed at this location multiple times.
One night stay
Very nice place. Really like the spacious room. Super clean and the sweetest front staff. Miss Faye was very helpful. Breakfast was fresh and hot.