酒店回复: Dear Guest,Thank you for your wonderful feedback. We are thrilled that you enjoyed our spacious rooms, stunning sea views, and the hotel’s location. It’s also great to hear that our team and facilities made your stay enjoyable. Your recommendation means a lot to us!Warm regards,Ajay SampigeGeneral Manager
酒店回复: Dear Guest,Thank you for sharing your experience. We are pleased that you enjoyed the resort’s beautiful surroundings and our attentive service. We also appreciate your constructive feedback regarding the room condition and lighting—it helps us identify areas for improvement to ensure a more comfortable stay for our guests.Warm regards,Ajay SampigeGeneral Manager
酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re delighted to hear you enjoy returning to our hotel each year and appreciate our team, sea view rooms, gardens, and convenient location. Your detailed tips for fellow guests are also much appreciated. We look forward to welcoming you back again!Warm regards,Ajay SampigeGeneral Manager
点评来源 Trip.com
...
5人觉得有用
4.5分
海景精致特大床套房
情侣出游
总体好评 公区非常之大 环境好 植被茂盛 有小动物 泳池好看 后门出去就是海
但是定的海景套房 在D栋 不是一线 比较旧 房门卡坏了两次
前台其实没有中文服务噢
展开
酒店回复: Dear Guest,Thank you for sharing your feedback. I’m glad to hear that you enjoyed our grounds, pools, and direct beach access. I apologize for the issues with the room key and the sea-view suite, as well as the language support at the front desk. Your comments are noted, and we will work to improve these areas.Warm regards,Ajay SampigeGeneral Manager
2人觉得有用
5.0分
海景高级双床间
朋友出游
环境:非常大 我们住的这个时间人不多
设施:有见到2个泳池区 出门都是接驳车从酒店前台送到门口的大堂
海边酒店都是潮湿的 把门关好 空调打开能抽一部分湿气
另外附近吃东西去711都要走1km左右
酒店后门过个马路就是海滩了
展开
酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our spacious environment, the pools, and convenient access to the beach via our shuttle service. We also appreciate your tips regarding the humidity and nearby amenities—they are very helpful for future guests.We look forward to welcoming you back for another enjoyable stay.Kind regards,Ajay SampigeGeneral Manager
酒店回复: Dear Guest,Thank you for sharing your feedback. I’m glad to hear you enjoyed our peaceful environment, spacious rooms, friendly service, and convenient beach access. I also appreciate your comment regarding some dated facilities, which we will review for improvement.We hope to welcome you back for another relaxing stay.Warm regards,Ajay SampigeGeneral Manager
酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconveniences you experienced during your stay, from the humidity and AC issues to the WiFi and shuttle service. Your comments are invaluable, and we will share them with the relevant teams to ensure improvements are made.We appreciate your perspective on the overall guest experience and understand that our hotel may not have fully met your expectations this time. We hope to have another opportunity to provide you with a stay that better reflects the comfort and service we strive to offer.Warm regards,Ajay SampigeGeneral Manager
酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay, particularly with our service and room conditions. Your comments have been noted and will be addressed with our team to ensure improvements are made. We truly appreciate your input as it helps us enhance the guest experience.Warm regards,Ajay SampigeGeneral Manager
酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad you enjoyed our green lawns and overall environment. We sincerely apologize for the issues you experienced with the bathroom facilities and for any perception of inconsistent service. Your comments are valuable and will help us improve for future stays.Warm regards,Ajay SampigeGeneral Manager
酒店回复: Dear Guest,Thank you for your wonderful feedback. I’m thrilled to hear that you enjoyed our service, cleanliness, themed buffets, and convenient location. We look forward to welcoming you back soon.Warm regards,Ajay SampigeGeneral Manager
酒店很大很漂亮,地理位置也很好,服务也很不错,后门直通海滩,房间很大可以直接看到海景,很漂亮,很好。
环境:pullman整体布局的确很大,公区环境很美,绿植丰富,内部有湖,孔雀🦚在酒店内散步,很有意思。
设施:入住的是行政套房,在B楼。面积很大,有超大阳台,但内饰真的是太旧了,甚至有的电源开关都是坏的。装修风格比较久远。房间内部不同分区用台阶做分隔,灯光又比较暗,走路要很小心!
服务:周到,比较热情,见面会主动问好。房间整理干净,桌面物品会帮忙整理。
每年去普吉岛,我只选择这一家酒店。它最早是希尔顿,后来转卖给了Pullmann。我常住的是B栋,虽然属于旧楼,但拥有视野开阔的无敌海景,而且房间没有任何装修异味。对于计划预定的朋友,我有几点建议:普吉岛空气湿度比较大,尤其是临海的房间,开窗时潮气会比较重,所以建议一直开着空调除湿。如果对潮湿比较介意,可能需要考虑其他选择。不过,酒店自备滤水系统,水质完全不用担心,不必特意携带滤水设备。酒店各部门的员工都非常友善,见面时会主动打招呼,遇到问题也会热心帮忙解决。我作为中国客人,从未感到被区别对待,不知道为何网上有人提到歧视问题,我在泰国旅行这么多年,真的从未遇到过。至于很多人讨论的尾房,我其实不太了解。据我所知,这家酒店每层的头一间和最后一间反而是价格更高的海景房。由于每年都来,酒店已经熟悉我的偏好,知道我喜欢哪一栋、哪一层甚至哪一个房间,前台总会默契地为我安排最合适的楼层和房型。另外,酒店的花园面积很大,绿化非常好,我特别喜欢这一点,在花园子里散步时,常常能看到孔雀、猫咪,还有一群公鸡、母鸡带着小鸡,非常自然又有生机。酒店后门出去就是卡伦海滩,有太阳的时候真的很美。 如果觉得出租车太贵,可以在酒店后门的那条街上拦截普吉岛蓝条公交车,每人40🐷可以去老城和查龙寺,也可以去普吉岛中央百货,但是先看好时刻表。如果想要去拉威海滩吃海鲜就做small bus,花费是每人100🐷总之,我们就两个人所以坐公交是最划算的。总结一下,我认为住在卡伦是非常便利的,住在Pullmann也让我不用担心水质,服务和安全问题。
总体好评 公区非常之大 环境好 植被茂盛 有小动物 泳池好看 后门出去就是海
但是定的海景套房 在D栋 不是一线 比较旧 房门卡坏了两次
前台其实没有中文服务噢
环境:非常大 我们住的这个时间人不多
设施:有见到2个泳池区 出门都是接驳车从酒店前台送到门口的大堂
海边酒店都是潮湿的 把门关好 空调打开能抽一部分湿气
另外附近吃东西去711都要走1km左右
酒店后门过个马路就是海滩了
普吉岛铂尔曼酒店位于卡塔海滩,闹中取静。酒店环境清幽,绿植环绕,独栋别墅私密性好。房间宽敞,服务热情。海滩步行可达,适合度假放松。还可以打网球。不足之处是部分设施稍显陈旧。总体性价比不错。
1.潮湿:当天上午入住之后,感觉被子非常湿,盖着又热,不盖又冷;
2.无WiFi连接:酒店WiFi连不起,我打电话让工作人员上来解决,结果工作人员不耐烦地喊我拿着手机去前台。我拿到前台去之后,显示已连接,但是返回房间后还是无互联网连接;
3.空调停机:晚上睡觉后,凌晨3点左右,空调停机,由于还有部分冷气,所以没有让酒店人员处理,将就着睡到天亮。然后起床后我试着去打开空调,结果全是断电状态;
4.灯光断电:跟空调一样,早上开灯都开不起,只有卫生间的镜前灯是好的。
5.出行不便:虽然进出都有穿梭车,但是那个柴油味的老旧车子,真的太拉胯了。每次都要坐车往返。酒店整体区域是真的大,但是能给顾客带来体验价值的东西很少。
6.可能是我不太习惯住这种酒店,国庆节期间,定成1100左右,但我觉得这家酒店的住宿、早餐都不值这个价。但是为什么这么贵呢?我想原因是酒店区域面积过大,需要花很多人力物力维护,成本太高了,所以定价才会比较高。但是对于我来说,这种周边的公园式的酒店,远不能带给我度假体验。这和家旁边的公园有什么区别?来酒店就为了体验这个?
海景大床和双床位置很好,重新装修景观不错。服务态度很差,尤其是前台,而且对国人很不友好,孩子半夜呕吐问前台,前台说不提供药物,非常冷漠,房间里很潮湿,外面去超市也不是很方便,就是距离海滩比较近,其他没什么优点了。
设施:设施有点老旧淋浴没有大喷头,卫生间异味比较严重,晚上必须要关注卫生间的门,要不然下水道的味道很臭。
卫生:卫生打扫得比较干净
环境:环境挺好的,有绿色的大草坪,草坪上有散步的公鸡,
服务:服务要吐槽一下,感觉有点歧视中国人,不像其他酒店微笑无处不在,也可能是中国旅游团太多了,感觉是中国人聚集点,叽叽喳喳的很烦!
酒店服务好,卫生和环境一流,酒店每晚有不同主题的自助餐。酒店后门就是海滩,步行10分钟左右到餐馆和商店闹市区。