Very nice stay. Very clean and friendly staff. Needs a little updates like a microwave in the rooms.
Would recommend!
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酒店回复: Hello Karen,Thank you for taking the time to share your feedback and for recommending Cherry Valley Hotel. We’re pleased to hear you enjoyed a very nice stay and appreciated the cleanliness and friendliness of our team. We also appreciate your suggestion about adding microwaves to the rooms. Feedback like yours helps us identify ways to make future stays even more comfortable, and it’s been shared with our management team for consideration. We hope to welcome you back to Cherry Valley Hotel soon. Cherry Valley Management Team
4.0分
家庭亲子
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A beautiful spot. I came for Homecoming at Denison University. I appreciate the location and the rooms. The staff was amazing. The only drawback was due to our room location every time anyone went out or in the secured door, our door would jiggle and freak me out as though someone was knocking. A structural floor. Overall this was an amazing place. Great room, clean and super Comfortable bed.
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酒店回复: Hello Barbara,Thank you for choosing to stay with us during Denison University Homecoming! We’re so glad to hear you enjoyed your visit, especially our convenient location, comfortable rooms, and amazing staff. It’s wonderful to know your stay overall was such a positive one. We appreciate you mentioning the issue with the door movement near the secured entrance. We understand how that could be unsettling and will look into ways to minimize that disturbance for future guests. It’s great to know you found your room clean and the bed super comfortable. We hope to have the pleasure of welcoming you back to Cherry Valley Hotel for another enjoyable stay the next time you’re in the area.Cherry Valley Management Team
5.0分
商务出差
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Front desk was very friendly, helpful, and efficient. Room+bed was immaculate. Restaurant in the lobby area was great. Will definitely be staying here again next time I'm in Granville/Newark. 10/10!!
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酒店回复: Hello Noah,Thank you for choosing to stay with us at Cherry Valley Hotel! We are delighted to hear that you had a 10/10 experience and enjoyed your time with us. Exceptional staff service and cleanliness are always top priorities, and we’re so glad we could provide that during your trip. We would be thrilled to welcome you back on your next visit to Newark!Cherry Valley Management Team
2.0分
其他
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The HVAC thermostat did not work, there was mold in the bathroom, some of the ceiling tiles were broken and brittle, and the parking lot was dark. The hallway carpets are worn and tore. They also do not have a complimentary coffee bar as you check in or out.
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酒店回复: Hello Theodore,Thank you for your review. It's disappointing to hear that your stay didn't meet your expectations. Feedback like yours is invaluable and helps guide ongoing updates to both our facilities and guest experience. We hope to welcome you back for a much more satisfying visit.Cherry Valley Management Team
4.0分
其他
The property is delightful with a very nice restaurant and pub. The staff were very accommodating and friendly. This is very nice break from the chain motels.
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酒店回复: Thank you for your kind words. We're glad you enjoyed our delicious food options and friendly service. Please stop by and see us again anytime at Cherry Valley Hotel.Brian CrooksGeneral Manager
5.0分
情侣出游
My.stay was fantastic! Staff added a last minute "Romance Package" to surprise my new husband! 😍
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酒店回复: Hello Emily,Thank you for your kind words. We’re so pleased that our team at Cherry Valley Hotel could make your stay special, and we look forward to welcoming you back again soon!Cherry Valley Management Team
5.0分
其他
Overall very good
Bed was very soft but had plastic so you sweat. Overall hotel was very good.
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酒店回复: Thank you for your review and the excellent rating. We're glad you enjoyed your stay and appreciate you letting us know about the bedding. We'll look into this and hope to see you again soon for a more comfortable visit.Brian CrooksGeneral Manager
1.0分
其他
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Worst stay ever!
Your hotel smelled like a damp basement. The mattress was as soft as a cotton ball. Horrible.
The room was in B, and the lights in the parking lot were out. The entrance to the hotel was unlocked.
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酒店回复: Thank you for sharing your thoughts. We’re sorry to hear about your experience. What you described does not reflect the standards we strive to maintain. The concerns you raised are serious to us, especially regarding the comfort we provide, and will be promptly addressed by the respective teams for immediate review and correction. We appreciate you bringing these issues to our attention and hope to change your lasting impressions in the future.Brian CrooksGeneral Manager
5.0分
其他
By far the classiest and nicest place i stayed on a trip of 15 different places and cheaper than most too.
Most welcoming helpful staff too.
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酒店回复: Thank you for taking the time to leave us a perfect review! We’re delighted to hear our ambiance stood out on your trip and that our friendly and attentive team made you feel so welcome. We look forward to hosting you again on your next adventure.Brian CrooksGeneral Manager
5.0分
家庭亲子
Wwe have stayed many times over the past few years and always had a pleasant visit. The consistancy keeps us coming back..
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酒店回复: We are grateful for your loyalty and the many visits you have made over the years. It is wonderful to know that your experiences have been consistently positive. Your continued trust means a great deal to us, and we look forward to welcoming you back again soon.Brian CrooksGeneral Manager
Very nice stay. Very clean and friendly staff. Needs a little updates like a microwave in the rooms.
Would recommend!
A beautiful spot. I came for Homecoming at Denison University. I appreciate the location and the rooms. The staff was amazing. The only drawback was due to our room location every time anyone went out or in the secured door, our door would jiggle and freak me out as though someone was knocking. A structural floor. Overall this was an amazing place. Great room, clean and super Comfortable bed.
Front desk was very friendly, helpful, and efficient. Room+bed was immaculate. Restaurant in the lobby area was great. Will definitely be staying here again next time I'm in Granville/Newark. 10/10!!
The HVAC thermostat did not work, there was mold in the bathroom, some of the ceiling tiles were broken and brittle, and the parking lot was dark. The hallway carpets are worn and tore. They also do not have a complimentary coffee bar as you check in or out.
The property is delightful with a very nice restaurant and pub. The staff were very accommodating and friendly. This is very nice break from the chain motels.
My.stay was fantastic! Staff added a last minute "Romance Package" to surprise my new husband! 😍
Overall very good
Bed was very soft but had plastic so you sweat. Overall hotel was very good.
Worst stay ever!
Your hotel smelled like a damp basement. The mattress was as soft as a cotton ball. Horrible.
The room was in B, and the lights in the parking lot were out. The entrance to the hotel was unlocked.
By far the classiest and nicest place i stayed on a trip of 15 different places and cheaper than most too.
Most welcoming helpful staff too.
Wwe have stayed many times over the past few years and always had a pleasant visit. The consistancy keeps us coming back..