酒店回复: Dear Guest, Thank you for taking the time to let us know about your experience while staying with us.We are pleased to know that our services and facilities were to your satisfaction and delighted to know that your stay was extremely satisfying and that your experience at Il Caffè stood out, especially during breakfast.Your kind words about Harry’s warm, attentive service and the quality of the food are truly appreciated and will be shared with the team, as they perfectly reflect the level of care we strive to offer every day. It is feedback from esteemed guests like yourself, which motivates the entire team at Bvlgari Resort Dubai to strive toward excellence.I hope that I will be able to remain in touch with you for your next stay at Bvlgari Resort Dubai and we will ensure your experience will be memorable.Sincerely,Ariadna AlemanQuality Coordinator and Brand TrainingsBvlgari Resort Dubai

酒店回复: Dear Linda1010, Thank you for taking the time to let us know about your experience while staying with us.We are pleased to know that our services and facilities were to your satisfaction and delighted to know that you enjoyed the beautiful sunrise views, as well as the attention to detail throughout our facilities. It is wonderful to hear that our dining venues, offering both Italian and Japanese cuisine alongside à la carte selections, contributed positively to your stay. It is feedback from esteemed guests like yourself, which motivates the entire team at Bvlgari Resort Dubai to strive toward excellence.I hope that I will be able to remain in touch with you for your next stay at Bvlgari Resort Dubai and we will ensure your experience will be memorable.Sincerely,Ariadna AlemanQuality Coordinator and Brand TrainingsBvlgari Resort Dubai

酒店回复: Dear Fengjianaaa, Thank you for taking the time to let us know about your experience while staying with us.We are pleased to know that our services and facilities were to your satisfaction and delighted to hear that you enjoyed the serene surroundings and that our colleague Siqi provided such enthusiastic support to make your stay easier and more comfortable. It is feedback from esteemed guests like yourself, which motivates the entire team at Bvlgari Resort Dubai to strive toward excellence.I hope that I will be able to remain in touch with you for your next stay at Bvlgari Resort Dubai and we will ensure your experience will be memorable.Sincerely,Amber Dana OcakDirector of Quality and Brand TrainingsBvlgari Resort Dubai

酒店回复: Dear 77boby, Thank you for taking the time to let us know about your experience while staying with us.We are pleased to know that our services and facilities were to your satisfaction and delighted to hear that you felt at home from the moment you arrived and that our afternoon tea, breakfast and thoughtful amenities made your experience truly special. Your recognition of Siqi's attentive service means a great deal to us, and we will be sure to share your compliments with the entire team. It is feedback from esteemed guests like yourself, which motivates the entire team at Bvlgari Resort Dubai to strive toward excellence.I hope that I will be able to remain in touch with you for your next stay at Bvlgari Resort Dubai and we will ensure your experience will be memorable.Sincerely,Amber Dana OcakDirector of Quality and Brand TrainingsBvlgari Resort Dubai

酒店回复: Dear Guest User, Thank you for taking the time to let us know about your experience while staying with us.We are delighted to know that your honeymoon at Bvlgari Resort Dubai was filled with memorable moments, from the amenities and breakfast to the warm hospitality from our team.We also appreciate your feedback regarding the transportation service. Please rest assured your comment has been shared with the relevant team for future improvements.We hope to welcome you back for another special occasion in the near future.Sincerely,Amber Dana OcakDirector of Quality and Brand TrainingsBvlgari Resort Dubai

酒店回复: Dear Mr. Li, Thank you for taking the time to share your feedback with us. We deeply regret to hear that your recent stay did not meet your expectations and fell short of the standards we strive to uphold.Please accept our sincere apologies for the inconvenience you experienced, from the water issue in the bathroom to the inconsistent information provided by our team. We also regret the confusion regarding the room arrangements, breakfast timings and pool amenities. These are not reflective of the service excellence we aim to deliver, and we are actively reviewing your comments with the concerned departments to ensure these matters are addressed.Your observations are truly valuable and help us improve our operations. We hope to have the opportunity to welcome you back and restore your confidence in the Bvlgari experience.Sincerely,Amber Dana OcakDirector of Quality and Brand TrainingsBvlgari Resort Dubai

酒店回复: Dear Guest User, Thank you for taking the time to let us know about your experience while staying with us.We are pleased to know that our services and facilities were to your satisfaction and delighted to hear that you enjoyed the impeccable service from the moment of your arrival, and that our team's proactive assistance and language support made your stay more comfortable. It is wonderful to hear that you appreciated our facilities, from the private beach to the pools and our Little Gems Club. It is feedback from esteemed guests like yourself, which motivates the entire team at Bvlgari Resort Dubai to strive toward excellence.I hope that I will be able to remain in touch with you for your next stay at Bvlgari Resort Dubai and we will ensure your experience will be memorable.Sincerely,Amber Dana OcakDirector of Quality and Brand TrainingsBvlgari Resort Dubai

酒店回复: Dear Guest User, Thank you for taking the time to let us know about your experience while staying with us and for choosing Bvlgari to celebrate your husband's birthday.We are pleased to know that our services and facilities were to your satisfaction and delighted to hear that you enjoyed the service, ocean-view rooms, in-room breakfast and the relaxing atmosphere at the beach. It is feedback from esteemed guests like yourself, which motivates the entire team at Bvlgari Resort Dubai to strive toward excellence.Nevertheless, we sincerely apologize for falling short of meeting your expectations regarding the check-in process and will review it with our team as we continue to enhance the guest arrival experience.I hope that I will be able to remain in touch with you for your next stay at Bvlgari Resort Dubai and we will ensure your experience will be memorable.Sincerely,Amber Dana OcakDirector of Quality and Brand TrainingsBvlgari Resort Dubai

酒店回复: 尊敬的 BMA91： 感谢您抽出时间告诉我们您的入住体验。 我们很高兴得知我们的服务和设施让您满意，也很高兴您喜欢度假村、设施、服务和早餐，并且生日祝福为您的入住体验增添了特别的个性化色彩。像您一样尊贵宾客的反馈激励着迪拜宝格丽度假村的全体团队不断追求卓越。 我们很高兴与您一起庆祝这一时刻，并期待很快再次欢迎您光临迪拜宝格丽度假村，享受另一段难忘的体验。 此致， Amber Dana Ocak 质量与品牌培训总监 迪拜宝格丽度假村

酒店回复: Dear Guest User, Thank you so much for your kind words and for sharing your experience with us.We are pleased to know that our services and facilities were to your satisfaction and delighted to know that you appreciated every detail, from the welcome coffee to the in-room cake, and that our team’s enthusiasm made a lasting impression. It is feedback from esteemed guests like yourself, which motivates the entire team at Bvlgari Resort Dubai to strive toward excellence.It would be a true pleasure to welcome you back on your next visit to Dubai!Sincerely,Amber Dana OcakDirector of Quality and Brand TrainingsBvlgari Resort Dubai