酒店回复: 尊敬的约翰·桑切斯先生， 感谢您对我们酒店的评价，以及您精彩的点评。 我们很高兴得知您拥有一次愉快的住宿体验，享受了我们的美食、设施以及我们团队的热情服务。同样，我们很高兴得知您在长途飞行后找到了舒适放松的住宿体验，并对雅加达留下了如此美好的印象。我们非常感谢您的好评，并期待您下次光临雅加达盛美利亚酒店。 此致， 丽塔·阿曼达 宾客体验总监 雅加达盛美利亚酒店

酒店回复: Dear Valued Guest,Thank you for your review of our property.We sincerely apologize that your room did not meet expectations. We appreciate your comments regarding the room’s interior and bathroom condition, please be assured that we are taking this seriously and will review the matter with our maintenance and housekeeping teams to ensure improvements are made. Your feedback is valuable to us as we continue working to enhance our guest experience.Best regards,Lita AmandaDirector of Guest ExperienceGran Meliá Jakarta

酒店回复: Dear Ms. Cimy Yang,Thank you for your review of our property and for sharing your feedback with us.We regret to hear that the room condition and breakfast selection did not fully meet your expectations. Please be assured that your comments have been shared with our management team as we continuously review opportunities to enhance our facilities and broaden our breakfast offerings to better suit international preferences.We are, however, pleased to know that you found our service to be good and enjoyed the Spanish restaurant on the first floor. Your kind words are very encouraging for our team.We hope to have the opportunity to welcome you back in the future and provide you with an improved and more satisfying experience.Best regards,Lita AmandaDirector of Guest ExperienceGran Meliá Jakarta

酒店回复: 尊敬的 Hisanori 先生， 感谢您对我们酒店的评价。 我们很高兴您喜欢我们酒店宁静的氛围。我们也感谢您对我们酒店设施和周边环境的评价。请放心，我们一直在不断改进，以提升宾客的舒适度。我们希望未来有机会再次欢迎您，为您带来更美好的体验。 此致， Lita Amanda 宾客体验总监 雅加达盛美利亚酒店

酒店回复: 尊敬的宾客： 感谢您的宝贵反馈。 我们很高兴得知您喜欢酒店的整洁、有序、团队的热情接待以及优越的地理位置。您的好评激励着我们继续为宾客提供最佳体验。 期待您的再次光临。 此致， Lita Amanda 宾客体验总监 雅加达格兰美利亚酒店