不幸的是，这是一次绝对令人失望的经历。住宿方错误地向我收取了双倍费用，然后一直否认发生了这种情况。他们不但没有帮助我，反而无视我。我离开后，我的信息也被忽略了。最后，我不得不求助于银行，等了整整两个月才收到退款通知，而这仅仅是因为我的银行介入了！令人难以置信的压力，我真的不希望任何人承受。非常非常非常不幸。我绝对不推荐它！

我们对这个地方非常失望。因为现实与描述完全相反。我们预订了一间“带露台景观的房间”，伙计们，如果您看到的都是挂着衣物的混凝土墙，请不要将其命名为“露台景观”，窗户本身是房间角落的窄缝。房间非常潮湿凉爽。当有人打开水龙头或使用厕所时，会持续发出响亮而刺耳的噪音。即使在晚上！淋浴间的通风很差，很吵，家具上有污渍，餐厅很脏，没有打扫，没有茶和咖啡。一切都过时了。门上的锁不能正常工作；除非您用钥匙锁门，否则门会一直打开。走廊里铺着地毯，所有东西都沾满了污渍。所有这些都给这个地方留下了最不愉快的印象。我不推荐它！！

我们发现这家酒店非常适合我们三天的住宿。无论是自助还是亲自办理入住，都很热情。吃早餐的地方就像在家里一样，非常好，女孩对我的需求很有帮助。然后，他们把所有东西都放在冰箱里，剩下的东西，比如早餐蛋糕，可供客人全天使用。我们的房间很干净，床很舒服。我们注意到它非常不含塑料。无论如何，正如其他人所说，您可以听到水泵的噪音，但没有那么严重。我们可以在退房时将行李寄存在接待处直到晚上。位置不在市中心，但通过公共交通，您可以快速到达市中心和机场。感谢你们！莫妮卡和恩佐

Even though the guest house was beautiful, we never received room service cleaning; we requested several with no success. We had to find our own clean towels in the staff closet. Not very happy about that.

However, the breakfast was phenomenal.

Lovely small hotel located up four flights of stairs but once you're there - it's great. Simple facilities - it's cosy but tasteful. Excellent breakfast available in a beautiful room. One-minute walk to the beautiful Estrella park which is an oasis in the city. Helpful staff.

Great location (nice neighborhood, close to center but not busy or noisy). Close to Jardin Estrela, easy to park if you come by car. There are some close private parkings (telpark). Fantastic rooms and communication service was easy and helpful!!! The flat has a nice terrace and dinning room. Thank you we’ll come back!!!

Nice location, very friendly staff, easy check in/check out, tasty breakfast. The rooms were clean and beautifully arranged. Very close to different sight spots, museums, cafes, bars and so on. Recommend this place

So nice and relaxing place, stuff are so friendly and rooms are nice, big and clean, the breakfast was nice also, not so far from the main attractions but still quite area so good to relax and enjoy lisbon