4.2 分 99%推荐 卫生 4.1 环境 4.5 服务 4.3 设施 4.0

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4.1

xianfengmu 点评达人

2025-09-01 00:00:00入住，2025-09-02 14:36:15发表| 独自旅行 | 男生宿舍(一张床位)

在秋叶原地铁站附近，离秋叶原商城很近，步行7分钟有li fe超市，有厨房，有炉灶，可以自己做，有微波炉，有烤箱，有冰箱，you 有速溶咖啡，有茶；每个床边多预留空间，下铺会好， 不用爬楼梯

  • ：Thank you for your feedback! We're glad to hear that you enjoyed our convenient location near Akihabara Station and the nearby shopping areas. It's great to know that you found the kitchen amenities helpful for your stay, allowing you to prepare your own meals. We appreciate your comments about the bed arrangements and will take them into consideration for future improvements. Thank you once again for sharing your experience, and we hope to welcome you back soon!

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1.5

访客 点评新星

2025-07-01 00:00:00入住，2025-08-01 11:03:40发表| 独自旅行 | 男生宿舍(一张床位)

Terrible place. No air conditioner. Instead strong wind is blown through the tight hallway that is 29 degrees. Bed bunk is 35 degrees. You start to sweat like a pig and then the strong wind hits you, blown out of the bathroom (!), which then makes you sick! My terrible ”mattress“ was WET all the time! Totally unhygienic! Lots of guest had the same problem. I could not leave because I made a non-refundable booking. Entrance door to the dormitory room SQUEEZES but management does not bother to apply some oil to the hinges to make it go away. You are awaken several times throughout the night! Entrance door to the dormitory is NOT locked most of the times and even wide open sometimes. Anyone can walk into the hostel building, your belongings are not safe! Management should be fired!

  • ：Dear Guest, We are truly sorry to hear about the deeply unsatisfactory experience you had during your recent stay with us. Your detailed feedback is extremely valuable, and we take all your concerns very seriously. We are genuinely distressed to learn about the extent of your discomfort and the numerous issues you encountered. Regarding the air conditioning broken and room temperature, we understand how uncomfortable bunk bed must have been, compounded by the strong, ill-directed wind. This is certainly not the comfortable environment we aim to provide, and we sincerely apologize for the distress and sickness it caused. We sincerely apologize for the disturbed sleep caused by the squeaking dormitory door. This is a clear maintenance oversight, and we are directing our team to address this immediately by oiling the hinges to ensure a peaceful night's rest for all our guests. Most critically, your comments on the security of our dormitory rooms are a major alarm. The safety and security of our guests and their belongings are our utmost priority. We are immediately reviewing and reinforcing our security protocols and staff training to ensure all dormitory doors are properly secured at all times. This is a non-negotiable aspect of our service, and we deeply regret that we failed to uphold it during your stay. Please be assured that your comprehensive feedback regarding our facilities, hygiene, maintenance, and especially security, is being escalated directly to our management team. We are committed to making significant and immediate improvements based on your valuable input to ensure such an experience is never repeated for any guest. While we cannot undo your past experience, we truly hope that through our immediate actions and dedication to improvement, we can begin to restore some faith in our commitment to guest satisfaction. Sincerely,

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4.7

McAzhe 点评达人

2025-09-01 00:00:00入住，2025-10-11 00:06:01发表| 独自旅行 | 男生宿舍(一张床位)

设施：一般，并非陈旧但也不是很新。 卫生：不错，有人打扫。 环境：不错，除了能听到舍友的声音，没有临街噪声。 服务：很不错，前台很热情。

  • ：感谢您选择我们的酒店并分享您的反馈。 我们很高兴您对卫生和服务表示满意。我们的团队始终致力于为客人提供热情周到的服务。 关于设施和环境方面的意见，我们会认真考虑并努力改进，以提升客人的整体体验。 期待您再次光临，祝您生活愉快！

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3.0

匿名用户 点评新星

2025-06-01 00:00:00入住，2025-06-26 11:12:12发表| 独自旅行 | 男生宿舍(一张床位)

- Nice lounge - Friendly staff - Available to use refrigerator - Need to pay for tower rental - Only one hair dryer in the shower room - Mostly quite atmosphere at the dormitory room

  • ：Thank you for visiting &AND HOSTEL AKIHABARAYou can check our hostel information, room information including photos, and cancellation policy in advance on the reservation site.Our hostel interprets that the reservation is made after confirming and agreeing to all information.We sincerely apologize for the inconvenience caused this time.We will make every effort to ensure that our guests have a pleasant stay with us.We look forward to serving you again.&AND HOSTEL AKIHABARA Staff

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2.5

jamguo 点评达人

2025-11-01 00:00:00入住，2025-11-19 14:56:50发表| 独自旅行 | 男生宿舍(一张床位)

低于预期。卫生间有较强的臭味，这在日本并不多见。头部这头是洞洞板，于是不仅隔音效果会差、而且会有传声筒的效果。这次就很不幸遇到了打呼的，由于这个特性导致你会觉得这个人就和你头碰头地打呼。

  • ：この度はご滞在いただき、誠にありがとうございます。 お客様にはご期待に沿えず、申し訳ございませんでした。特にトイレの臭いについては、快適なご滞在を妨げる要因となり、大変心苦しく思っております。清掃や設備の点検を強化し、改善に努めてまいります。 また、音の問題についてもご指摘いただき、感謝いたします。お客様のご意見をもとに、より快適な環境を提供できるよう、検討を進めてまいります。 貴重なご意見をいただき、ありがとうございました。次回のご利用を心よりお待ちしております。

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