Nice little place to stay in a residential neighborhood. Walkable-ish to shops and restaurants. Overall good stay!
5.0分
其他
Check in was super easy, staff was very helpful and friendly and the room was clean and comfortable.
5.0分
家庭亲子
The room was fantastic and the check-in was flawless and the person helping us was delightfully friendly.
4.0分
情侣出游
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Hall carpets were tired, stained and in need of replacing. Other than that it was fine. A nice small mouth of town hotel for Carmel. Which is a nice upmarket new town.
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酒店回复: Thank you for sharing your feedback. We're glad you enjoyed your stay and appreciated our hotel’s location in beautiful Carmel. We apologize for the condition of the hall carpets and appreciate you bringing this to our attention. We’re committed to maintaining a high standard and will address this issue promptly. We hope to have the opportunity to host you again and provide an even better experience.
5.0分
家庭亲子
The hotel was very clean, comfy bed and super accommodating staff. The bathroom, especially the shower was so well designed.
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酒店回复: Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the cleanliness, comfort, and our well-designed bathroom. Our team takes pride in providing a welcoming and accommodating experience, and it's great to know we hit the mark for you. We look forward to welcoming you back soon!
4.0分
其他
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A fine stay, except for unnecessary noise
I couldn’t understand why the elevators loudly rang out at every floor. For us it was only disconcerting as we rode, but we heard people complain that the noise was heard throughout the night.
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酒店回复: Thank you for sharing your feedback. We're glad to hear you had a generally fine stay, and we sincerely apologize for the inconvenience caused by the elevator noise. We appreciate you bringing this to our attention and will look into ways to improve the experience for our guests. We hope to have the opportunity to welcome you back and provide an even better stay in the future.
5.0分
其他
Staff was very friendly, room was very clean and breakfast was very nice.
4.0分
其他
Nice place. Unfortunately, a city waterline birst and we had no pressure for a shower. No fault of the property. I'd stay there again.
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酒店回复: Thank you so much for your kind feedback and for choosing to stay with us. We're glad you enjoyed the property overall, and we appreciate your understanding regarding the water issue. We'd love to host you again in the future—hopefully with a perfect stay! Safe travels!
5.0分
家庭亲子
Great property. EVERYTHING is around the hotel. Stayed one night took kids to zoo and museum. Perfect stay.
5.0分
其他
Good breakfast selection, restaurants near by, grocery store nearby, good location!
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酒店回复: Thank you for your wonderful feedback! We're glad you enjoyed the breakfast selection, the nearby restaurants, the grocery store, and the location. We look forward to welcoming you again soon!
Nice little place to stay in a residential neighborhood. Walkable-ish to shops and restaurants. Overall good stay!
Check in was super easy, staff was very helpful and friendly and the room was clean and comfortable.
The room was fantastic and the check-in was flawless and the person helping us was delightfully friendly.
Hall carpets were tired, stained and in need of replacing. Other than that it was fine. A nice small mouth of town hotel for Carmel. Which is a nice upmarket new town.
The hotel was very clean, comfy bed and super accommodating staff. The bathroom, especially the shower was so well designed.
A fine stay, except for unnecessary noise
I couldn’t understand why the elevators loudly rang out at every floor. For us it was only disconcerting as we rode, but we heard people complain that the noise was heard throughout the night.
Staff was very friendly, room was very clean and breakfast was very nice.
Nice place. Unfortunately, a city waterline birst and we had no pressure for a shower. No fault of the property. I'd stay there again.
Great property. EVERYTHING is around the hotel. Stayed one night took kids to zoo and museum. Perfect stay.
Good breakfast selection, restaurants near by, grocery store nearby, good location!