The hotel is exceptionally clean, breakfast is lovely and hotel staff are lovely - especially the girl during the day who speaks very good english. Beach towel was good!
The hotel is far from town so needed to take taxis and they were not cheap.
The hotel staff at other hours do not speak english so have google translate on your phone but learning some basics like room key would be helpful.
4.0分
其他
The room was nice and clean, great place to watch the sunset. Good value for the price. The hotel is 25-30min walk from Saranda center. Breakfast was ok.
5.0分
其他
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Cozy, clean, and very welcoming!
We stayed at Bella Vista Hotel in Saranda and were absolutely delighted! 🌞 The hotel is very clean and well-maintained, with daily housekeeping that made our room always fresh and pleasant. The room was cozy and comfortable, everything made with care for the guests.
The service exceeded our expectations: the staff were incredibly friendly and attentive. Even though we don’t speak English or Albanian, we easily found a common language — the team was always ready to help with a warm smile.
The beach is very close, super clean, and the sea is amazing. Breakfast was also nice and well-organized. Overall, we felt very welcome and truly enjoyed our stay. Highly recommended!
1.0分
其他
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Not a 4 star hotel. Wouldn't even give it 2 stars. Worst hotel I've ever stayed in. Booked for 4 nights and during that time the room was not cleaned at all. No hot water on 2 occasions but the owner didn't care. Breakfast inedible as it was cold so had to eat out. Bar didn't open at night. The shower mat was disgusting with bleach stains had to stand on one of the towels. Overall terrible stay. My advice do not book this hotel there are some beautiful 5 star hotels close by and nearer the beach
1.0分
其他
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Stayed at Bella Vista for 4 nights with my parents (who are senior citizens) as part of our broader trip to Albania. Having travelled a fair bit, I could straight up say this place wasn’t meeting the standards of a 4 star property, but, often, family run hotels make up for the lack of finesse/amenities with their personal attention towards their guests. Boy! what we experienced here was far from that. We were given a family suite and after two nights in the suite, we noticed there was a puddle of water forming in the middle of the bedroom the third morning. We dismissed this at first, assuming it was the condensation from the aircon. By late morning, the floor of the room was practically filled with water. At this point, we reported the issue to the staff, who, I must say, promptly attended to the issue. We explained to them the situation to the best of our ability given no one (but for one staff member) speaks English. They acknowledged the situation and OFFERED us a room change. We were on our way out for sightseeing at the time so they kindly also offered to shift our luggage to the new room they were going to be allotting us and we agreed to collect the keys later in the day when we got back. Besides the slightly anxious start to the day, we were not inconvenienced by the whole thing and infact openly expressed our gratitude towards the staff that had helped sort things out. When we did get back to the hotel later that day, we popped at the reception to collect keys to the new room. The lady at the reception (who could speak English) asked us what had caused the issue - we repeated the events of the morning. To our absolute shock, her reaction was and I quote “if you wanted us to give you a better room, you should have just asked us; you didn’t have to do all this” . I think it took my parents and me a couple seconds to register what had just happened. Naturally, we were not happy being directly accused of manipulation. We did give her a piece of our mind and infact had our tour guide also speak to her in a language she may have been more comfortable with but she remained stubborn and arrogant, showing no signs of remorse. This was an absolutely ludicrous accusation, especially given we were not the ones to request for a room change, neither did we demand a bigger room. Both these offers were made by the hotel voluntarily. And the nightmare continued. Despite these events, the next two days we were on the receiving end of rude behaviour from the hotel staff. There was no housekeeping in our room - dustbins not emptied, no vacuuming, towels weren’t replaced and the list goes on. It surprises me how they are still in business in the hospitality industry. Reading through some of the previous reviews from guests, seemed like rude behaviour from the staff is a part of the deal when you stay at Bella Vista. The hotel had many flaws - poor bathroom storage (no place to leave your toiletries in the shower, we had to leave them on the floor), the bath
和图片上显示的差别很大。我们的房间真的需要翻新一下。我们到达时，他们说不允许使用厨房，但描述里明明说可以使用。没有炊具。跟前台沟通后，他们同意给我们3个杯子和叉子，但只给了一个锅。
尽管名字叫“萨兰达”，但从我三楼房间的阳台（我最喜欢的）望去，远处的海却只有一线之隔，其余的视野都被周围的建筑所占据，大多是酒店，而萨兰达似乎完全由酒店组成。酒店面朝一条繁忙的道路，无法直达大海。房间里有两张单人床，空间狭小，维护得很差，还有一个空空如也的小冰箱。最让我不爽的是床单没有漂白，上面还有难以辨认的污渍，仿佛洗了也洗不掉似的。我还纳闷，既然天气这么暖和，为什么床上要盖着厚厚的冬毯（衣柜里没有其他的毯子）；而且，下午还要开着噪音很大的空调。我实在不满意。
我们在这家风景优美的酒店住了一个星期，但只有一个积极的事情：一周以来清洁度很糟糕，浴室从来没有打扫过，污垢越来越多，早餐大多是咸的，充满法兰克福香肠和鸡蛋，除了第一天就没有一点羊角面包，傲慢的工作人员，尽管不断抱怨，但没有解决任何问题，而且，有时老板会嘲笑我们，指责我们太好争论，但告诉我这是否有争议:(我附上照片）我们永远不会再回到那里
四星级酒店绝对不能是确定的。房间宽敞但肮脏。浴室很脏，地毯一星期没有换过。浴室里发现小蚱蜢和蟑螂。到处都是灰尘。浴室里传来难闻的气味。
住宿条件一般，酒店为家庭提供宽敞的房间和停车场。它不位于海滨的中心部分，因此要在克洛角吃饭，您必须步行或在酒店附近的餐厅就餐。房间的清洁度需要稍微检查一下，尤其是浴室和带有包装羊角面包的早餐。
The hotel is exceptionally clean, breakfast is lovely and hotel staff are lovely - especially the girl during the day who speaks very good english. Beach towel was good!
The hotel is far from town so needed to take taxis and they were not cheap.
The hotel staff at other hours do not speak english so have google translate on your phone but learning some basics like room key would be helpful.
The room was nice and clean, great place to watch the sunset. Good value for the price. The hotel is 25-30min walk from Saranda center. Breakfast was ok.
Cozy, clean, and very welcoming!
We stayed at Bella Vista Hotel in Saranda and were absolutely delighted! 🌞 The hotel is very clean and well-maintained, with daily housekeeping that made our room always fresh and pleasant. The room was cozy and comfortable, everything made with care for the guests.
The service exceeded our expectations: the staff were incredibly friendly and attentive. Even though we don’t speak English or Albanian, we easily found a common language — the team was always ready to help with a warm smile.
The beach is very close, super clean, and the sea is amazing. Breakfast was also nice and well-organized. Overall, we felt very welcome and truly enjoyed our stay. Highly recommended!
Not a 4 star hotel. Wouldn't even give it 2 stars. Worst hotel I've ever stayed in. Booked for 4 nights and during that time the room was not cleaned at all. No hot water on 2 occasions but the owner didn't care. Breakfast inedible as it was cold so had to eat out. Bar didn't open at night. The shower mat was disgusting with bleach stains had to stand on one of the towels. Overall terrible stay. My advice do not book this hotel there are some beautiful 5 star hotels close by and nearer the beach
Stayed at Bella Vista for 4 nights with my parents (who are senior citizens) as part of our broader trip to Albania. Having travelled a fair bit, I could straight up say this place wasn’t meeting the standards of a 4 star property, but, often, family run hotels make up for the lack of finesse/amenities with their personal attention towards their guests. Boy! what we experienced here was far from that. We were given a family suite and after two nights in the suite, we noticed there was a puddle of water forming in the middle of the bedroom the third morning. We dismissed this at first, assuming it was the condensation from the aircon. By late morning, the floor of the room was practically filled with water. At this point, we reported the issue to the staff, who, I must say, promptly attended to the issue. We explained to them the situation to the best of our ability given no one (but for one staff member) speaks English. They acknowledged the situation and OFFERED us a room change. We were on our way out for sightseeing at the time so they kindly also offered to shift our luggage to the new room they were going to be allotting us and we agreed to collect the keys later in the day when we got back. Besides the slightly anxious start to the day, we were not inconvenienced by the whole thing and infact openly expressed our gratitude towards the staff that had helped sort things out. When we did get back to the hotel later that day, we popped at the reception to collect keys to the new room. The lady at the reception (who could speak English) asked us what had caused the issue - we repeated the events of the morning. To our absolute shock, her reaction was and I quote “if you wanted us to give you a better room, you should have just asked us; you didn’t have to do all this” . I think it took my parents and me a couple seconds to register what had just happened. Naturally, we were not happy being directly accused of manipulation. We did give her a piece of our mind and infact had our tour guide also speak to her in a language she may have been more comfortable with but she remained stubborn and arrogant, showing no signs of remorse. This was an absolutely ludicrous accusation, especially given we were not the ones to request for a room change, neither did we demand a bigger room. Both these offers were made by the hotel voluntarily. And the nightmare continued. Despite these events, the next two days we were on the receiving end of rude behaviour from the hotel staff. There was no housekeeping in our room - dustbins not emptied, no vacuuming, towels weren’t replaced and the list goes on. It surprises me how they are still in business in the hospitality industry. Reading through some of the previous reviews from guests, seemed like rude behaviour from the staff is a part of the deal when you stay at Bella Vista. The hotel had many flaws - poor bathroom storage (no place to leave your toiletries in the shower, we had to leave them on the floor), the bath