酒店回复: Hello- Thank you for your kind compliments. We appreciate you taking the time to share your experience and rate our property. It would be great to see you again when you are in our little piece of paradise.
5.0分
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翻译提供方:Google
非常好...
干净,位置好,早餐也不错,很满意。
5.0分
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Staff were nice.
Room was clean. Body soap pump was not working. Housekeeper changed whole body soap next day as I requested.
Amenities were great. Was able to get in hot tub.
Breakfast was good. 1st day sausage link, white egg vegetable omelette, hot tea/coffee,
Oatmeal, yogurt, cereal and milk, pancake, bagels and toast, orange juice, chocolate milk…mote option.
Cinnamon roll was good.
Next morning, there was sausage biscuits, scrambled eggs and bacon instead of sausage and omelet and the rest were the same.
Over all, I would do stay again!!
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酒店回复: Mari- Wow! Thank you so much for taking the time to write a review and letting us know how much you enjoyed your stay! We are thrilled to know you loved breakfast and the staff, they are the best! It was a pleasure having you stay with us and hope to welcome you back again soon! We are grateful....Happy Holidays to you and yours!
5.0分
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The room was cleaned and the bed was very comfy! Customer service is 5 star I was treated like a princess walking through the door; I got a free room upgrade for becoming a member. Everything is around so you don’t have to travel far. The area is very quiet!!
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酒店回复: Good day- Thank you for becoming an IHG Reward member with us! We welcome you to the family. I am excited there was an opportunity to upgrade you as well. We do hope your accommodations were comfortable. clean, and to your liking. We look forward to sharing that 5 star treatment with you again soon. Thank you and take care!
环境:非常舒适。
酒店和服务都非常棒。总的来说,这是一个干净、安静的住宿地点,早餐也不错。但让我非常不满意的是,已经快一个月了,他们还没有退还我的押金。这不是钱的问题,而是原则问题。这有点欺人太甚了。
干净整洁的地方,安静祥和。
热水浴缸总是挤满了人,晚上11点才关门。他们既不消毒也不清洁。早上有人去的时候,浴缸里像个浑浊的绿色池塘,像是乌龟吐出来的水。我订的“套房”本该是酒店里最好的房间,结果却长满了霉菌。浴室没有通风,这正是霉菌滋生的原因。他们根本不打扫。
淋浴间里到处都是别人的头发和霉菌。
床单和枕头上到处都是别人的化妆品。
狗整夜狂吠。
早餐糟透了。
没有浴缸。它是固定的并且只有淋浴。
我上次访问美国已经有一段时间了,所以我没有考虑过浴室的情况。
我基本满意。早餐很一般,如果你想吃一顿丰盛的早餐,你可能会失望。
糟糕透顶的客户服务!
电梯坏了,而我们的房间在四楼。因为我们是通过你们预订的,所以他们什么都不肯帮忙。既不给我们换房间,也没有任何补偿或优惠。他们的态度甚至都极其恶劣!!!
工人的注意力、安静和卫生
非常好...
干净,位置好,早餐也不错,很满意。
Staff were nice.
Room was clean. Body soap pump was not working. Housekeeper changed whole body soap next day as I requested.
Amenities were great. Was able to get in hot tub.
Breakfast was good. 1st day sausage link, white egg vegetable omelette, hot tea/coffee,
Oatmeal, yogurt, cereal and milk, pancake, bagels and toast, orange juice, chocolate milk…mote option.
Cinnamon roll was good.
Next morning, there was sausage biscuits, scrambled eggs and bacon instead of sausage and omelet and the rest were the same.
Over all, I would do stay again!!
The room was cleaned and the bed was very comfy! Customer service is 5 star I was treated like a princess walking through the door; I got a free room upgrade for becoming a member. Everything is around so you don’t have to travel far. The area is very quiet!!