First off let me commend the exceptional staff namely Stephanie, Andrea and Miquel. They were are to accommodate a few requests we had made. The hotel was clean and breakfast was excellent. The room we stayed in was amazing. This was this nicest hotel we stayed in during our vacation. Thank you for your kindness to us.
5.0分
其他
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Though we are regular Hilton guests, we had never stayed at the Home2 Suites brand before. We will surely again. This one was a welcoming and comfortable hotel and good value. We were delighted to see the staff wear name tags and can thus say that Christina, Stephanie, Garet and Robert were all truly professional and helpful. Our king room was comfortable and spacious with the added bonus of a full, useable kitchen. The full size refrigerator-freezer and large microwave were especially helpful to us this time. There are two negatives: the bedding is too skimpy—it barely covers the top of the mattress, never mind the sides of the bed. Alas, there is likely no “fix” for the too narrow clearance between the bathroom door and toilet and shower. The many breakfast options are displayed attractively making very efficient use of space; a bit of everything. We will try out another Home2 Suites in the future.
3.0分
商务出差
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Disappointed in this hotel. Breakfast was not good. Overall cleanliness was not good. Major issue is that they were doing paving sealer the week I was here, leaving half of the parking lot closed, resulting in major parking issues. They were supposed to be done Friday, but it is now Sunday morning on the Labor Day holiday weekend, and it is still closed, and no information from Ms Jolee Jackson as to when it would be open again. Sorry, Ms Jackson, I would not stay at this hotel again.
4.0分
商务出差
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This hotel is well appointed, modern,and comfortable. The breakfast is surprisingly good. The neighborhood is convenient to the Packer’s stadium but otherwise not appealing. Fox News is a constant in the lobby, and as you turn on your room’s TV. For that reason alone I won’t go back. (Would be the same if it were MSNBC- also garbage).
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酒店回复: Hi D2233Mljacks, thank you for leaving us a review. We're glad that your stay went well. Our TVs are set to default on one of the pre-approved channels by Hilton Corporate, though, we are more than happy to change the channel on one of the lobby TVs to accommodate our guests.
很不错的酒店！安静、干净，我很快会再来入住的。员工非常友善。早餐也还不错。
我们之前从未住过 Home 2 Suite，这次体验非常棒。酒店干净整洁，员工热情友好，乐于助人。我们的房间配有舒适的沙发/休息区，如果需要，还可以用布艺窗帘将其与床区隔开。窗户很大，房间明亮。
忙碌了一天回到房间，卷筒卫生纸只剩下四张了。我打电话到前台，被告知会有人给我们送卷，但一直没来。后来，我问碰巧在走廊里的客房服务员能不能给我一卷，他们说没法给我，因为他们没有了。最后，我去了前台，被告知没有了，她得去隔壁拿。三个小时后，我们终于拿到了一卷卫生纸。卫生纸用完了怎么会这样？？？没有热水浴缸！我从来没去过有游泳池却没有热水浴缸的酒店。这家酒店肯定在走下坡路。我真的认为整个酒店集团都在走下坡路。
太恶心了！……旅行了一天，我只想洗个澡睡觉。可是浴缸里满是头发，根本没人打扫。太恶心了！睡在这里感觉不舒服，但我们别无选择。
客房服务人员早上9:30就来我们房间了，11:00退房，没敲门。然后我们第二个房间也来了同样的情况，我儿子当时在卫生间。之后他们又开了门，没敲门问我们是否还在用。我们住在一楼，吃早餐的时候太吵了！绝对不会再来了。
房间很漂亮，位置也不错！但服务就差远了。为了庆祝我年迈的父亲的生日，我们预订了特别的大床套房。到达后，我们被告知所有房间都已空置，只能安排我们住标准间。他们告诉我们，这是因为他们是一家长住酒店，其他客人决定在套房里多住几晚，所以没有大床套房留给我们了。（我敢肯定酒店预订肯定不是这样。）我们最终被安排在一楼某个服务走廊里的标准间。制冰机的噪音非常大，服务门整晚都在砰砰地关着，而且一大早就有人准备早餐，声音很大。我们退房时，房费也变得很混乱，因为我们住的是标准间，不想再付套房费。各位客人请注意……即使您提前付款预订了一间不错的套房，您预订的房间也可能不是您实际入住的房间！
First off let me commend the exceptional staff namely Stephanie, Andrea and Miquel. They were are to accommodate a few requests we had made. The hotel was clean and breakfast was excellent. The room we stayed in was amazing. This was this nicest hotel we stayed in during our vacation. Thank you for your kindness to us.
Though we are regular Hilton guests, we had never stayed at the Home2 Suites brand before. We will surely again. This one was a welcoming and comfortable hotel and good value. We were delighted to see the staff wear name tags and can thus say that Christina, Stephanie, Garet and Robert were all truly professional and helpful. Our king room was comfortable and spacious with the added bonus of a full, useable kitchen. The full size refrigerator-freezer and large microwave were especially helpful to us this time. There are two negatives: the bedding is too skimpy—it barely covers the top of the mattress, never mind the sides of the bed. Alas, there is likely no “fix” for the too narrow clearance between the bathroom door and toilet and shower. The many breakfast options are displayed attractively making very efficient use of space; a bit of everything. We will try out another Home2 Suites in the future.
Disappointed in this hotel. Breakfast was not good. Overall cleanliness was not good. Major issue is that they were doing paving sealer the week I was here, leaving half of the parking lot closed, resulting in major parking issues. They were supposed to be done Friday, but it is now Sunday morning on the Labor Day holiday weekend, and it is still closed, and no information from Ms Jolee Jackson as to when it would be open again. Sorry, Ms Jackson, I would not stay at this hotel again.
This hotel is well appointed, modern,and comfortable. The breakfast is surprisingly good. The neighborhood is convenient to the Packer’s stadium but otherwise not appealing. Fox News is a constant in the lobby, and as you turn on your room’s TV. For that reason alone I won’t go back. (Would be the same if it were MSNBC- also garbage).