The staff were very friendly and personable. Our room was spotless and smelled fresh upon entry. The only issue we encountered was the elevator went out on the second day of our stay. We were on the 4th floor and had to march up the stairs with little kids a few times a day. It was an inconvenience, but it wasn’t the worst thing for us. If one of us was unable to climb stairs, I would have requested to move to another floor and I am sure they would have done what they could to accommodate us. On the upside, there was literally no one else up on the 4th floor with us! The beds were comfy, the AC unit worked well, the ice machine worked just fine, so overall, I would say we had a good stay! Even with the elevator issue, I would stay here again. They can’t control when equipment malfunctions!
2.0分
家庭亲子
Very loud. Kids running in room above me. Doors slamming loudly on my floor. Pool was nice, check in was good.
5.0分
其他
Hotel was welcoming, bright, & clean. Staff was professional & kind.
5.0分
其他
The restroom in the room is not clean on the bottom portion with a shower and walls.
5.0分
其他
Clean room, comfortable beds, great breakfast, nice staff
5.0分
家庭亲子
The hotel was clean and the staff friendly and helpful. Will stay here next time I am in Brownwood.
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酒店回复: Thank you for your score. We are pleased to know you had a great stay.
4.0分
其他
All was good except the desk staff the evening we checked in and early morning desk clerk.
酒店回复: Thank you for your score. we appreciate it.
5.0分
其他
Front desk was very helpful. We had an issue at check in and he went above and beyond to fix it.
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酒店回复: Thank you for your feedback. We are very pleased to hear you had a great stay. We look forward to having you stay again the next time you are in Early, Texas.
5.0分
其他
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Short, but very nice stay
We had a nice stay the night before Thanksgiving. The hotel and our room were very clean and the beds were quite comfortable with a nice selection of pillows. Breakfast offerings were very good. Front desk staff were friendly and efficient. I did appreciate that they gave the housekeeping staff the day off on Thanksgiving Day and made sure all guests were aware that if they did need anything, the front desk would take care of them.
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酒店回复: Thank you so much for the 10-star review and for taking time out to review your recent stay with us. We are so glad to hear that you enjoyed staying at our Holiday Inn Express Early hotel and we look forward to welcoming you back.
好的
The staff were very friendly and personable. Our room was spotless and smelled fresh upon entry. The only issue we encountered was the elevator went out on the second day of our stay. We were on the 4th floor and had to march up the stairs with little kids a few times a day. It was an inconvenience, but it wasn’t the worst thing for us. If one of us was unable to climb stairs, I would have requested to move to another floor and I am sure they would have done what they could to accommodate us. On the upside, there was literally no one else up on the 4th floor with us! The beds were comfy, the AC unit worked well, the ice machine worked just fine, so overall, I would say we had a good stay! Even with the elevator issue, I would stay here again. They can’t control when equipment malfunctions!
Very loud. Kids running in room above me. Doors slamming loudly on my floor. Pool was nice, check in was good.
Hotel was welcoming, bright, & clean. Staff was professional & kind.
The restroom in the room is not clean on the bottom portion with a shower and walls.
Clean room, comfortable beds, great breakfast, nice staff
The hotel was clean and the staff friendly and helpful. Will stay here next time I am in Brownwood.
All was good except the desk staff the evening we checked in and early morning desk clerk.
Front desk was very helpful. We had an issue at check in and he went above and beyond to fix it.
Short, but very nice stay
We had a nice stay the night before Thanksgiving. The hotel and our room were very clean and the beds were quite comfortable with a nice selection of pillows. Breakfast offerings were very good. Front desk staff were friendly and efficient. I did appreciate that they gave the housekeeping staff the day off on Thanksgiving Day and made sure all guests were aware that if they did need anything, the front desk would take care of them.