Awful experience. Wasn’t the cleanest. Dirty towels upon check in but they replaced them with new. Uncomfortable night. Fire alarm went off but no fire. System glitch and double charged but it fell off the following week.
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酒店回复: I apologize that your experience was not what you were expecting. We are doing everything that we can to fix the problems you experienced.
1.0分
其他
The Front desk clerk was very rude and unprofessional.
5.0分
其他
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Hotel is a great place to stay. Staff is friendly and hotel isclean. Coffee is 24/7. The night auditor is the hardest working stall member I encountered, always working whether it's cleaning the floors or helping a guest, she is working, very pleasant to deal with. All hotels want an employee like her.
5.0分
其他
The night front desk attendant was friendly and helpful!
5.0分
其他
It was a great experience and wonderful trip for me
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酒店回复: We are so glad that your stay with us was good. Thank you so much for your feedback.
1.0分
其他
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I am submitting this terrible review because one the room door gets stuck and is hard to open. And the refrigerator motor made noises. And the room had roaches running around. Worst place I have ever stayed!
1.0分
其他
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Not a good stay at all. Please advise how to request full refund as room was roach infested. Roach got on me while using the restroom. Complained to front desk about roaches and was given a can of zevo bug spray. My sister had taken a chemo treatment and was not feeling well and the fumes made her ill. Had to check out a day early to take her back home and the roaches were intolerable.
2.0分
家庭亲子
Our room wasn’t cleaned very well. Disappointed
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酒店回复: Thank you for reaching out to us and letting us know. I apologize for this and will do everything to make sure that we correct it.
4.0分
家庭亲子
Overall stay was great for one night. Just wish they offered breakfast.
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酒店回复: Thank you for letting us know how your stay was! While we are not like most hotels who tell you what you have to eat in the morning, we do have full sized kitchens in your room so that you can cook what YOU like to eat! Hope to see you again!
Never Again.
Awful experience. Wasn’t the cleanest. Dirty towels upon check in but they replaced them with new. Uncomfortable night. Fire alarm went off but no fire. System glitch and double charged but it fell off the following week.
The Front desk clerk was very rude and unprofessional.
Hotel is a great place to stay. Staff is friendly and hotel isclean. Coffee is 24/7. The night auditor is the hardest working stall member I encountered, always working whether it's cleaning the floors or helping a guest, she is working, very pleasant to deal with. All hotels want an employee like her.
The night front desk attendant was friendly and helpful!
It was a great experience and wonderful trip for me
I am submitting this terrible review because one the room door gets stuck and is hard to open. And the refrigerator motor made noises. And the room had roaches running around. Worst place I have ever stayed!
Not a good stay at all. Please advise how to request full refund as room was roach infested. Roach got on me while using the restroom. Complained to front desk about roaches and was given a can of zevo bug spray. My sister had taken a chemo treatment and was not feeling well and the fumes made her ill. Had to check out a day early to take her back home and the roaches were intolerable.
Our room wasn’t cleaned very well. Disappointed
Overall stay was great for one night. Just wish they offered breakfast.
Had a wonderful day everything was great