We came upon this place on a whim while looking for a place to lay our heads for the night while traveling and wow, we are in love…..We are going to plan a trip this coming year so we can visit the village. The room was nice, clean, cozy and a nice value. Lots of amenities and the breakfast was out of this world. The HVAC system is a little loud, but I never heard it after I fell asleep. Our sky view from our slider door was breathtaking that evening. The entire building is beautiful and well maintained. Service at the front desk and in the breakfast area was great. The location was easy to get to and seems like it’s out in the middle of nowhere, which I loved! Just a perfect place to stay. Actually fairly close to home and I can’t wait to go back.
5.0分
其他
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I booked a room at the Heritage Inn because my wife and I have camped in the Sauder Village campground for years. The little lake adjacent to the campground provides awesome fishing. We’ve sold our camper/big truck, but I wanted to fish the lake. Sauder welcomed me to fish the campground lake as a hotel guest. I had never stayed in the Inn before. It’s an absolutely beautiful property. The front desk folks were friendly, knowledgeable, and efficient. I had booked a double queen room. It was enormous. Adequate TV for the size of the room, dorm fridge, ironing board/iron, large patio door onto a little patio area (I was on the first floor) looking over a vast field, large bath with its own sink, separate/additional sink area. No room safe or microwave. Free Internet was more than sufficient to stream my programs with no buffering. Bed was pleasantly firm, pillows were firm, NOT the type that collapse around one's face to suffocate. Meal service is offsite, across a large parking lot. The hotel was quiet despite a number of families with kids using the indoor pool. As campground guests, we had used the pool in the past. Really nice indoor pool and hot tub. Even on this trip, it never seemed to be crowded. Maybe a dozen people, tops. I had no disturbances. Ice machine was close-by behind double-doors that blocked sound (I was in the room closest to the ice machine, I heard nothing). I booked two nights. Unfortunately, because of an issue with my elderly mom back home (4 hours away), I had to leave after the first night. Sauder Heritage Inn refunded my second night without me requesting it. They just automatically offered/granted it, for which I am very grateful. Class-act that Sauder Heritage Inn. And, again, the hotel is beautiful. Looking forward to going back without mom-drama so I can fish that lake of there’s.
1.0分
其他
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The front desk was unprofessional when a problem arose on the room and was informed later to the general manager who was informed ,who inturn came up with various excuses from her management to the maintenance department, the room was clean but the experience for over $250.00 was not worth a horrible night.... I would have rather spent less money @ a better hotel and enjoyed better rest....eccentially not worth the rudeness and excuses....
5.0分
家庭亲子
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I planned a one day trip over my granddaughter’s spring break. I wanted to take her to Spangler Candy World in Bryan,OH. I decided to make it an overnight trip when I found the Heritage Inn to stay at. The Inn was perfect for our party of 3. The Inn is very nice. Very quiet and clean but it is their off season. Sander Village does not open up until May 1. We had the indoor pool and hot tub to ourselves which my 7 year old granddaughter loved. There is a game room that had ping pong,pop a shot, and other like games. The continental breakfast was included and it was very good. Eggs,sausage, variety of pastries, cereals,bread items,juices and of course coffee and tea. I would like to stay here again and go during their Village season.
5.0分
其他
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Pluses-clean, kind staff, lots of gathering places for families, quiet room, comfortable beds, lots of breakfast options served on real plates, real silverware, convenient location to family, and the list goes on. The only minus to note is the wifi isn’t always strong and we were kicked off and had to go to the desk for a new password. Highly recommend for families.
We came upon this place on a whim while looking for a place to lay our heads for the night while traveling and wow, we are in love…..We are going to plan a trip this coming year so we can visit the village. The room was nice, clean, cozy and a nice value. Lots of amenities and the breakfast was out of this world. The HVAC system is a little loud, but I never heard it after I fell asleep. Our sky view from our slider door was breathtaking that evening. The entire building is beautiful and well maintained. Service at the front desk and in the breakfast area was great. The location was easy to get to and seems like it’s out in the middle of nowhere, which I loved! Just a perfect place to stay. Actually fairly close to home and I can’t wait to go back.
I booked a room at the Heritage Inn because my wife and I have camped in the Sauder Village campground for years. The little lake adjacent to the campground provides awesome fishing. We’ve sold our camper/big truck, but I wanted to fish the lake. Sauder welcomed me to fish the campground lake as a hotel guest. I had never stayed in the Inn before. It’s an absolutely beautiful property. The front desk folks were friendly, knowledgeable, and efficient. I had booked a double queen room. It was enormous. Adequate TV for the size of the room, dorm fridge, ironing board/iron, large patio door onto a little patio area (I was on the first floor) looking over a vast field, large bath with its own sink, separate/additional sink area. No room safe or microwave. Free Internet was more than sufficient to stream my programs with no buffering. Bed was pleasantly firm, pillows were firm, NOT the type that collapse around one's face to suffocate. Meal service is offsite, across a large parking lot. The hotel was quiet despite a number of families with kids using the indoor pool. As campground guests, we had used the pool in the past. Really nice indoor pool and hot tub. Even on this trip, it never seemed to be crowded. Maybe a dozen people, tops. I had no disturbances. Ice machine was close-by behind double-doors that blocked sound (I was in the room closest to the ice machine, I heard nothing). I booked two nights. Unfortunately, because of an issue with my elderly mom back home (4 hours away), I had to leave after the first night. Sauder Heritage Inn refunded my second night without me requesting it. They just automatically offered/granted it, for which I am very grateful. Class-act that Sauder Heritage Inn. And, again, the hotel is beautiful. Looking forward to going back without mom-drama so I can fish that lake of there’s.
The front desk was unprofessional when a problem arose on the room and was informed later to the general manager who was informed ,who inturn came up with various excuses from her management to the maintenance department, the room was clean but the experience for over $250.00 was not worth a horrible night.... I would have rather spent less money @ a better hotel and enjoyed better rest....eccentially not worth the rudeness and excuses....
I planned a one day trip over my granddaughter’s spring break. I wanted to take her to Spangler Candy World in Bryan,OH. I decided to make it an overnight trip when I found the Heritage Inn to stay at. The Inn was perfect for our party of 3. The Inn is very nice. Very quiet and clean but it is their off season. Sander Village does not open up until May 1. We had the indoor pool and hot tub to ourselves which my 7 year old granddaughter loved. There is a game room that had ping pong,pop a shot, and other like games. The continental breakfast was included and it was very good. Eggs,sausage, variety of pastries, cereals,bread items,juices and of course coffee and tea. I would like to stay here again and go during their Village season.
Pluses-clean, kind staff, lots of gathering places for families, quiet room, comfortable beds, lots of breakfast options served on real plates, real silverware, convenient location to family, and the list goes on. The only minus to note is the wifi isn’t always strong and we were kicked off and had to go to the desk for a new password. Highly recommend for families.