酒店回复: Dear Guest, Thank you for your beautiful review. We are so happy to know you enjoyed the large swimming pool, the stunning sunset, and the breathtaking sea view. It’s wonderful to hear that our friendly team made you feel so welcomed—especially our colleague in the lobby who greeted you in Chinese and the team member who patiently guided you through check-in.We are truly touched that your stay has left such lasting memories and that you still think fondly of the Hyatt Regency Phuket. Your kind words and recommendation mean a great deal to us, and we look forward to welcoming you back whenever your travels bring you to Phuket again.Warm regards,Utsah Sehgal. Director of Operations.
酒店回复: Dear Guest, thank you for your thoughtful review. We’re delighted to hear you enjoyed the comfort of our clean and tidy rooms, the friendliness of our team, and the wide range of amenities and recreational facilities. It’s wonderful to know you appreciated the beach access with lounge chairs and showers, as well as our generous and varied breakfast spread.While our hillside location offers a quieter atmosphere compared to Patong, we’re glad you found it ideal for a relaxing getaway. We truly appreciate your kind words and look forward to welcoming you back for another restful stay.Warm Regards, Utsah Sehgal.Director of Operations.
酒店回复: Dear Guest,Warm greetings from Hyatt Regency Phuket!Thank you very much for your outstanding review. I’m delighted to hear that you enjoyed the beautiful environment, sea views, and unique experiences our beachfront location offers—from swimming during high tide to exploring the tidal zone during low tide.It’s wonderful to know you found it fun and memorable, and I truly appreciate your kind words about our hotel and management.We look forward to welcoming you back again soon for another enjoyable stay by the sea.Best regards,Milos Zivkovic MickeyResort Experiences Manager
酒店回复: Dear Guest,Thank you for your wonderful review of your stay in our 1 King Bed with Plunge Pool at Hyatt Regency in October 2025. We are thrilled to receive your perfect 10/10 ratings across all categories—amenities, cleanliness, surroundings, and service. It’s especially gratifying to hear that, having stayed with us in 2018, you noticed significant upgrades throughout the hotel. Your kind feedback truly reflects our ongoing efforts to elevate the guest experience at Hyatt Regency.We look forward to welcoming you back for another outstanding stay, where we aim to continue exceeding your expectations with our enhanced facilities and exceptional hospitality.Warm regards,Milos Zivkovic MickeyResort Experiences Manager
泳池非常大 幸运地看到了普吉岛的日落，非常漂亮，并且酒店的工作人员非常友好，我喜欢在大堂迎宾的小姑娘，他会说一点点中文，就像一个老朋友一样入住时为你办理的工作人员会耐心的讲解介绍有关酒店的情况，绝美的海景成为了我很棒的回忆虽然回国，但戒断反应一直都在我欣赏每一个百悦凯悦的风景很美，很美，非常值得推荐
这个价格说实话对不起这个房间，5000多一晚。真的挺小的。双床也没有平台上写的1.3米只有一米。房间还有壁虎爬进来，家庭出游建议单订不要订这种套房。换也不给换，唯一好的就是早餐还不错，泳池环境还可以。
服务满分：每个工作人员都热情服务，主动询问，解决问题。
食物满分：早餐很棒，主餐厅吃了两次也😊
离镇上吃饭的餐厅、便利店有点远
酒店每天有免费去镇中心的车车
活动也很多
唯一不足的是：那几栋烂尾楼是怎么回事，影响观感和视野
普吉岛凯悦酒店美妙的住宿体验
我在普吉岛凯悦酒店度过了一段非常棒的时光。房间干净、宽敞、舒适——是放松度假的完美选择。早餐种类丰富，美味可口，为新的一天提供了充足的能量。
我还非常喜欢在酒廊度过的时光，在那里可以一边享用免费的饮品和美食，一边欣赏美丽的日落——真是难忘的时刻！
特别感谢前台的Name Sky，她在我的整个住宿期间都以专业的态度和热情提供了出色的服务。由衷感谢整个团队的热情款待。强烈推荐这家度假村，无论是寻求放松还是享受美好体验，这里都是绝佳之选。
⭐️⭐️⭐️⭐️⭐️ 体验非常棒！
从我们抵达的那一刻起，普吉岛凯悦酒店就以其迷人的海景、精心打理的园林和热情的款待给我们留下了深刻印象。工作人员尽心尽力，让我们的住宿体验难以忘怀——他们总是那么友善、细心，乐于助人。
我们的房间宽敞、一尘不染，还能欣赏到令人惊叹的海景。自助早餐非常出色，提供各种新鲜美味的选择。我们也很喜欢泳池区——在欣赏日落的同时放松身心的完美之地。
特别值得一提的是班车服务，让前往芭东和卡马拉变得如此便捷。酒店真正做到了奢华、舒适、放松和优质服务的完美结合。
我们迫不及待想再次光临——强烈推荐给所有来普吉岛的游客！
非常不错的酒店，工作人员每一个都很热情友好，房间干净整洁，住的非常舒服。
酒店设施很多，可以安排半天一天的时间享受酒店的娱乐设施，酒店出门就是海滩，有躺椅和冲洗的地方，告诉房号他们就会让你选座。早餐非常丰盛，种类多，感觉都快和正餐一样了，就是周边不如芭东热闹，适合来度假放松。
酒店很漂亮，设施一应俱全，根本不用出门。楼上还有个俱乐部可以休闲放松，免费提供食物，饭菜也很美味。虽然一开始办理入住比通知的时间晚了近一个小时，但酒店允许我们延迟退房，还送了些小礼物表示歉意。工作人员也再三向我们道歉，弄得我们都快不好意思了，哈哈哈。总的来说，非常喜欢！如果是来度假，这里简直太棒了。所有员工都面带微笑，非常友好。
酒店环境很不错，管理也好。 酒店房子是半山，大多数都可看到海景，酒店外就是大海，涨潮的时候可以下去游泳，退潮可以去滩涂赶海，有各种小鱼、螃蟹、海参等。很好玩
很不错 升了房 海景不错 就是沙滩差点意思 早餐不错 泳池很大 上下都是buggy 车也很多 每个房间都独立的 很安静
维护良好，服务周到的酒店。通过电瓶车前往客房，服务总是及时周到。酒店有定期班车前往卡马拉镇，那里有公共海滩、商店和餐馆。