酒店回复: Dear Charles,Thank you for taking the time to tell us about your experience at Hawthorn Extended Stay by Wyndham Jackson. It is always a pleasure to receive positive feedback.I am particularly pleased that you were impressed with our clean and comfortable rooms. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely
1.0分
家庭亲子
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This was not a quality LaQuinta hotel! Drove in and turned right back out. Lots of homeless hanging outside, broken down car, and tractor trailers. Did not feel safe and refused to stay!
2.0分
其他
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Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.
1.0分
其他
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This place should be torn down. Crates in the lobby longer than the girl has worked there. Hallway carpets were worn and filthy. No covers on the beds other than sheets, cockroaches in the bath tub. We refused to stay there. Worst hotel I have ever walked into!!
3.0分
商务出差
This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.
1.0分
情侣出游
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Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors.
Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties.
Stale water in the refrigerator.
I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was
Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful.
Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?
5.0分
情侣出游
Because of remodeling the outside area was scary…. But the inside was clean and quiet and the staff was super friendly
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酒店回复: Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Jackson. It is always a pleasure to receive positive feedback.I am particularly pleased that you were happy with your recent stay at our hotel. We greatly appreciate you understanding the current situation of the hotel and rating us on what we currently have. We do try our best to provide the best we can until the renovation is done. We would be more than happy to serve you in future upon your next trip to/through Jackson. And really hope our renovated hotel makes up for your recent stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
1.0分
其他
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Not pleased
The appearance of the property was disgusting. The front desk apologised for it being a mess, but it didn’t measure up to the standards of the LaQuinta properties I have stayed in the past.
1.0分
其他
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Nightmare stay
We did not find out that the hotel was under construction until we arrived. The photos for this property had to be of another location. It had a horrible odor throughout the building.
糟糕透了！
房间又脏又旧，而且完全破败不堪。看完房间后，我们不得不换酒店。这严重损害了 ********** 的良好声誉。
Very clean and comfortable room
This was not a quality LaQuinta hotel! Drove in and turned right back out. Lots of homeless hanging outside, broken down car, and tractor trailers. Did not feel safe and refused to stay!
Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.
This place should be torn down. Crates in the lobby longer than the girl has worked there. Hallway carpets were worn and filthy. No covers on the beds other than sheets, cockroaches in the bath tub. We refused to stay there. Worst hotel I have ever walked into!!
This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.
Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors.
Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties.
Stale water in the refrigerator.
I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was
Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful.
Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?
Because of remodeling the outside area was scary…. But the inside was clean and quiet and the staff was super friendly
Not pleased
The appearance of the property was disgusting. The front desk apologised for it being a mess, but it didn’t measure up to the standards of the LaQuinta properties I have stayed in the past.
Nightmare stay
We did not find out that the hotel was under construction until we arrived. The photos for this property had to be of another location. It had a horrible odor throughout the building.