Clean room, a spacious room with good service

The service is good, but the housekeeping is bad. They are not cleaning really good and you have to ask a lot of times if you want something. It’s not 4 star.

Dear Mr. Hoeba,Warmest Greetings from Novotel Jakarta Pulomas!Thank you for taking the time to tell us about your experience at Novotel Jakarta Pulomas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Jakarta Pulomas, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yohanes MolanFront Office Manager

尊敬的Hoeba先生：

来自雅加达普洛马斯诺富特酒店的诚挚问候！

感谢您抽出宝贵时间与我们分享您在雅加达普洛马斯诺富特酒店的入住体验。对于未能达到您的预期，我们深表歉意，并致以最诚挚的歉意。

雅加达普洛马斯诺富特酒店致力于为每一位宾客提供卓越的服务体验，因此您的反馈对我们至关重要。请您放心，我们正在采取适当措施解决问题，并防止类似情况再次发生。

感谢您提出宝贵意见，我们期待在不久的将来再次为您服务。

此致，

Yohanes Molan

前台经理

服务不错，但客房清洁很差。他们打扫得不够彻底，你需要什么东西都要反复催促。这算不上四星级。

套餐订单

非套餐订单

高级2张单人床房

高级特大床房

为保证您看到的点评分真实可信，我们不是使用简单的平均值，而是基于每一条真实入住的点评，综合考虑体验的新鲜程度以及点评的可信程度进行科学计算，得到最终的评分。

评分是如何计算的

所有点评

值得推荐

有图

有图/视频

携程旅行为您提供雅加达普罗马斯诺富特酒店(Novotel Jakarta Pulo Mas)真实的服务点评、设施点评，帮您更好地入住雅加达普罗马斯诺富特酒店(Novotel Jakarta Pulo Mas)，真实详细的雅加达普罗马斯诺富特酒店(Novotel Jakarta Pulo Mas)点评、酒店图片信息，手机订雅加达普罗马斯诺富特酒店(Novotel Jakarta Pulo Mas)，来携程旅行享受有房保证！