酒店回复: Hello there! 👋Max wishes you a bright and happy day!Thank you for reaching out to Maxone Batam.Thank you so much for your 5-star review. We truly appreciate you taking the time to share your experience with us. We’re delighted to know that you had a great stay. Your kind feedback truly made our day!We look forward to welcoming you again soon.Safe travels, and see you next time!Have a happy and wonderful day! ✨☺️We heART you!Warm regards,Yusup Maulana M.General Manager
点评来源 Trip.com
2人觉得有用
0.8分
豪华双床房
商务出差
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这是一家2025年刚装修的酒店我们定了两晚。房间化学气味很大,眼睛都睁不开,我们怀疑是致癌的甲醛!当天晚上我们就走了,我们跟前台也说了,皮肤也很痒,气味很大!工作人员也承认是装修的化学气味。如果你有孩子或者老人本人建议千万不要去住。我们下午四点进房间,感觉房间很好很干净,但是当时出去吃饭,晚上十一点左右回来。打开房门,一股化学气味熏眼睛都睁不开。我以我的人格做担保,我们住的是327房间! 这种有毒房子也能开业,当地环保都不来查吗. 。This is a hotel newly renovated in 2025. We booked it for two nights. The chemical smell in the room was so strong that I couldn't even open my eyes. We suspected it was carcinogenic formaldehyde! We left that night, and we told the front desk that our skin was itchy and the smell was very strong! The staff also admitted that the chemical smell was caused by decoration. If you have children or are elderly, I suggest you not to stay there. We entered the room at four o'clock in the afternoon and felt that the room was very nice and clean, but we went out for dinner and came back around eleven o'clock in the evening. When I opened the door, I was hit by a chemical smell that made it hard to open my eyes.
追评发布于印度尼西亚
新装修酒店,甲醛气味大,致癌。我们连夜搬走了
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酒店回复: Thank you for your feedback. We sincerely apologize for the discomfort you experienced during your stay, particularly regarding the strong odor in the room.As our hotel was recently renovated in 2025, some rooms may still have residual smells from renovation materials despite prior ventilation and cleaning. After your report, we immediately inspected the room and took corrective measures to improve air circulation and quality.Guest comfort and safety are our top priorities, and your comments have been shared with our management team for further improvement. We truly appreciate you bringing this matter to our attention.Kind regards,Yusup MaulanaGeneral Manager
4.7分
豪华特大床房
独自旅行
Cheap不错而且很new,可惜没有吹风筒,隔音也很差外面人家说话都听到一清二楚,早餐still ok
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酒店回复: Thank you for your review.We’re glad to know Maxone Batam provided a comfortable and reliable stay for you.We look forward to welcoming you back on your next visit to Batam.Warm regards,Yusup Maulana M.General Manager
点评来源 Trip.com
5.0分
豪华双床房
家庭亲子
前台服务很周到
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酒店回复: Thank you for taking the time to leave us a 5-star review.We’re glad you had a good stay at Maxone Batam and look forward to welcoming you back.Kind regards,Yusup Maulana M.General Manager
很新~干潔~
早餐非常丰富
下次再来~大力推荐
旁边有便利店~坐车10分钟就到了
酒店的员工亲切~热情
让人感觉温馨和回家的感觉
这是一家2025年刚装修的酒店我们定了两晚。房间化学气味很大,眼睛都睁不开,我们怀疑是致癌的甲醛!当天晚上我们就走了,我们跟前台也说了,皮肤也很痒,气味很大!工作人员也承认是装修的化学气味。如果你有孩子或者老人本人建议千万不要去住。我们下午四点进房间,感觉房间很好很干净,但是当时出去吃饭,晚上十一点左右回来。打开房门,一股化学气味熏眼睛都睁不开。我以我的人格做担保,我们住的是327房间! 这种有毒房子也能开业,当地环保都不来查吗. 。This is a hotel newly renovated in 2025. We booked it for two nights. The chemical smell in the room was so strong that I couldn't even open my eyes. We suspected it was carcinogenic formaldehyde! We left that night, and we told the front desk that our skin was itchy and the smell was very strong! The staff also admitted that the chemical smell was caused by decoration. If you have children or are elderly, I suggest you not to stay there. We entered the room at four o'clock in the afternoon and felt that the room was very nice and clean, but we went out for dinner and came back around eleven o'clock in the evening. When I opened the door, I was hit by a chemical smell that made it hard to open my eyes.
新装修酒店,甲醛气味大,致癌。我们连夜搬走了
Cheap不错而且很new,可惜没有吹风筒,隔音也很差外面人家说话都听到一清二楚,早餐still ok
前台服务很周到
套房的入住体验非常棒,空间非常宽敞。工作人员也很热情周到。唯一的不足是客厅里没有咖啡桌,这让我们喝威士忌不太方便。幸好我只买了一小瓶,可以留着下午喝,因为我们连续两晚都去了First Club。
我们在这家酒店住了两天一夜,非常满意。酒店很贴心地满足了我们的要求。酒店看起来很新,感觉也很舒适。步行即可到达24小时便利店,附近还有很多商店。听说附近有一家不错的面条汤摊,可惜没机会去尝尝。
这就像一款处于测试阶段的新游戏,还没正式发布,漏洞百出,你懂我的意思吧?潜力巨大,可惜的是,我遇到了不少问题。比如,入住时间只能在下午4点以后,而且他们承诺了很多事却没兑现。更糟糕的是,晚上因为工作人员看不清房间号,我们受到了干扰。他们犯了很多错误,加起来影响很大。房间隔音很差,我们能听到周围的一切动静。
不过,别误会,这次入住体验总体来说还是不错的。早餐很美味,而且地理位置优越,去附近的商场都很方便。我希望大家都能给他们一次机会,毕竟他们开业太早了,可能还需要更多时间来完善服务。总的来说,我对这次入住还是比较满意的。一分钱一分货。降低预期,你仍然会喜欢这家酒店。我衷心祝愿这家酒店一切顺利,希望他们能不断改进。
房间还不错,也很干净,但是隔音效果很差,能清楚地听到外面的交通噪音,也能清楚地听到其他房间客人进出和说话的声音等等。早餐也一般。
总的来说,性价比还可以,位置也还可以。
酒店员工热情友好,乐于助人。房间舒适,早餐美味。酒店附近就有一家Indomaret餐厅,非常方便。
酒店干净整洁,设施齐全,基本生活用品一应俱全,例如牙刷、毛巾、冰箱和保险箱。虽然没有吹风机,但对我来说没关系。