酒店回复: Dear Ruth23Thank you so much for your glowing 10/10 review and for choosing to stay with us in Erbil. It was truly a pleasure to have you as our guest.We are thrilled to hear that our front office manager and the entire team could make your stay so seamless. At our hotel, we believe that hospitality goes beyond just a room; providing assistance with your documents and ensuring you had a personal guide and translator was our way of making you feel at home.Your kind words about our staff's patience and dedication mean the world to us. Rest assured, I will personally share your compliments with the lobby manager and the reception team—they will be delighted to know they made such a positive impact on your trip.We are already looking forward to your next visit to Erbil. You are always welcome back to your home away from home!Warm regards,Dynasty hotel
性价比非常高的酒店,前台经理必须点赞,服务非常周到耐心,找不到哪里或者找不到酒店,只需要联系前台经理,就很热心的帮忙搞定。期间,帮忙打印了好几份文件。还提供包车服务,大堂经理亲自兼职司机加翻译,简直不要太方便。如果下次再去埃尔比勒,一定会再次入住,探望前台这些服务经理,谢谢你们🫰🫰🫰🙏🙏🙏
酒店太棒了,我们非常喜欢!库尔德人是世界上最好的人!库尔德人万岁!
整个旅程都棒极了!首先,我住了五晚,是为了参加酒店附近的一个展览。其次,酒店非常专业,凌晨两点左右就安排工作人员到机场接我。第三,他们还借给我打火机和充电器,供我整个行程使用。每天早上,工作人员都帮我叫出租车去展览会,并且热情地为我指路,还告诉我其他我想去的地方,比如城堡、清真寺和集市。需要免费瓶装水的时候,我可以随时在房间里点,或者去大堂拿一些。早餐丰盛美味。床也很舒服。我没有任何不满。下次来埃尔比勒,我还会选择这家酒店。谢谢王朝酒店的全体员工!
酒店设施非常匮乏,房间里甚至连个烧水壶都没有,根本没法泡茶或咖啡。更糟糕的是,因为没有热水,我只能洗冷水澡。家具陈旧不堪,显然需要翻新。我对这次入住体验非常失望。
位置很好,交通便利。服务人员很友好,房间也非常好,非常干净,我们会再次入住,我推荐这家酒店。只是早餐有点简陋,没有提供咖啡。希望以后能有所改进,谢谢。
很棒的酒店!员工服务周到热情!他们会说英语,而且服务迅速有礼。我强烈推荐!