I couldn't stay in the first room assigned because the fragrance they used quickly activated my asthma.
In the second room assigned to me the sheets did not look washed and there was dried blood on the bedspread.
The bathroom was painted and there were dried spots of paint on the floor. They don't care about the property
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酒店回复: Dear Karen,Thank you for sharing your experience. We sincerely apologize for the issues you encountered during your stay at Hotel O Rama Inn & RV Park. The concerns you raised regarding the fragrance, cleanliness, and maintenance are unacceptable and do not reflect the standards we strive to uphold.Your feedback has been shared with our management team for immediate attention and corrective action. We truly regret that your stay was uncomfortable and appreciate you bringing these matters to our attention.Sincerely,NoahHotel O Rama Inn & RV Park
1.0分
其他
Sell outs!
Didn’t, they sold out my room , which left us looking for another hotel miles outta town!
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酒店回复: Dear Chad,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the room being unavailable during your stay. Your comments are important, and we will review our processes to prevent similar issues in the future.Best regards,LisaHotel O Rama Inn & RV Park
5.0分
其他
Good service
Long term trip. Decent price, and the people that run or own the place are hospitible and very nice!!
1.0分
家庭亲子
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They overbooked for the weekend I had reservations and then refused to honor it. Left me scrambling to find another place to stay on a busy race weekend. They made zero effort to help me and dismissed me completely. Luckily Travelocity stepped in and got me another place. Unfortunately it was not where close to the venue I was there for! I will never make another reservation with this motel.
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酒店回复: Dear Marianne,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the overbooking and the impact it had on your stay. Your comments are important, and we will review our processes to prevent similar situations in the future.Best regards,LisaHotel O Rama Inn & RV Park
1.0分
情侣出游
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Horrible I’ve been in some bad 2 star hotels but this ones takes the cake roaches and roach feces mouse droppings trash in cans run sink and toilet not
Cleaned mysterious stains on chairs and bed
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酒店回复: Dear Adreianna,Thank you for sharing your feedback. We are very sorry to hear about the issues you experienced during your stay at Hotel O Rama Inn & RV Park. Cleanliness and guest comfort are our top priorities, and it’s clear we fell short. Your comments have been shared with our housekeeping and maintenance teams to address these concerns immediately. We appreciate you bringing this to our attention as it helps us improve.Best regards,JamesHotel O Rama Inn & RV Park Team
1.0分
商务出差
It was dirty. There was bugs in the room. The only there was people with animals. It was noisy. Just wouldn't recommend it for business
2.0分
情侣出游
1/2 block from busy railroad, room fixtures without light bulbs, not well maintained
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酒店回复: Dear Jim,Thank you for sharing your feedback regarding your stay. We sincerely apologize for the issues you experienced with the room maintenance and noise. Your comments are important, and we will address them to improve our services for future guests.Best regards,LisaHotel O Rama Inn & RV Park
4.0分
商务出差
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Inexpensive and meets expectations
No issues with cigarette smoke; no violence; reasonably quiet. The owners are quiet, polite, and respectful. The room conditions weren’t excellent, but they also weren’t bad. For example, the sheets had cigarette burns but had clearly been washed since. The bed coverings are thin, so make sure to request a blanket if you tend to get cold at night.
3.0分
其他
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Card key didn’t work, guy on phone outside seen it wasn’t working, guess maybe owner/manager brought a new card it worked. I left property, wife stayed, she went to walk dog, her key didn’t work, went to office they tried 3 card keys nothing worked. Tried to tell her she put it by her phone. Wasn’t the case. I got back while they were trying to get her in to the room. My key worked.
1.0分
其他
The place should be condemned ------
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酒店回复: Dear David,Thank you for sharing your review of Hotel O Rama Inn & RV Park. We are very sorry to hear about your experience and take your comments seriously. Your feedback will be shared with our team for urgent review.Warm regards,LisaHotel O Rama Inn & RV Park
I couldn't stay in the first room assigned because the fragrance they used quickly activated my asthma.
In the second room assigned to me the sheets did not look washed and there was dried blood on the bedspread.
The bathroom was painted and there were dried spots of paint on the floor. They don't care about the property
Sell outs!
Didn’t, they sold out my room , which left us looking for another hotel miles outta town!
Good service
Long term trip. Decent price, and the people that run or own the place are hospitible and very nice!!
They overbooked for the weekend I had reservations and then refused to honor it. Left me scrambling to find another place to stay on a busy race weekend. They made zero effort to help me and dismissed me completely. Luckily Travelocity stepped in and got me another place. Unfortunately it was not where close to the venue I was there for! I will never make another reservation with this motel.
Horrible I’ve been in some bad 2 star hotels but this ones takes the cake roaches and roach feces mouse droppings trash in cans run sink and toilet not
Cleaned mysterious stains on chairs and bed
It was dirty. There was bugs in the room. The only there was people with animals. It was noisy. Just wouldn't recommend it for business
1/2 block from busy railroad, room fixtures without light bulbs, not well maintained
Inexpensive and meets expectations
No issues with cigarette smoke; no violence; reasonably quiet. The owners are quiet, polite, and respectful. The room conditions weren’t excellent, but they also weren’t bad. For example, the sheets had cigarette burns but had clearly been washed since. The bed coverings are thin, so make sure to request a blanket if you tend to get cold at night.
Card key didn’t work, guy on phone outside seen it wasn’t working, guess maybe owner/manager brought a new card it worked. I left property, wife stayed, she went to walk dog, her key didn’t work, went to office they tried 3 card keys nothing worked. Tried to tell her she put it by her phone. Wasn’t the case. I got back while they were trying to get her in to the room. My key worked.
The place should be condemned ------