Great new hotel. Very friendly team. The hotel has 2 restaurants, one formal Tuscan restaurant and a more casual Belgian Brasserie. I tried both restaurants and the food and service are excellent.
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I had a great stay at the Courtyard Ghent on my business trip in January. The staff was friendly, the room very comfortable (brand new!) and I loved the breakfast buffet. Easy on-site parking and quick commute to the city center - definitely recommend!
押金不退,空调不热,擦
我目前入住这家酒店,已经住了一晚,还有一晚要住。遗憾的是,到目前为止的体验令人失望,主要是因为客房清洁差和服务不专业。尽管我们白天都在外面,晚上回来却发现房间没有打扫。当我们向楼层的客房服务人员反映情况时,他们却说“时间到了”,所以无法打扫。这种解释令人无法接受,也体现了酒店缺乏专业精神和服务责任感。如果酒店没有足够的客房服务人员来应对满房情况,就不应该满房出售房间。考虑到房价,基本的客房清洁是基本要求。我们预订的是四人家庭房,房间非常小,空间拥挤,活动空间有限,因此清洁问题更加令人恼火。到目前为止,我们入住期间唯一值得称道的地方是值班经理,他很有礼貌,并努力通过提供干净的毛巾和补充茶水咖啡来改善情况。虽然我们很感激,但这并不能弥补整体服务上的不足。
这是一家全新的酒店。我住过世界各地的很多万怡酒店,这家真的非常棒!两家很棒的餐厅,地理位置优越,房间设施齐全,应有尽有。感谢根特万怡酒店团队!
Great new hotel. Very friendly team. The hotel has 2 restaurants, one formal Tuscan restaurant and a more casual Belgian Brasserie. I tried both restaurants and the food and service are excellent.
I had a great stay at the Courtyard Ghent on my business trip in January. The staff was friendly, the room very comfortable (brand new!) and I loved the breakfast buffet. Easy on-site parking and quick commute to the city center - definitely recommend!