酒店回复: Thank you for your valuable feedback. We sincerely appreciate your negative experiences regarding cleanliness and the malfunction of the bathroom door handle during your stay. This situation is absolutely inconsistent with the service standards we aim to provide to our guests. Our relevant procedures have been informed and the necessary checks have been carried out and implemented. On the other hand, we are pleased that you positively evaluated the central location of our hotel and its advantageous position on Istıkla Street. Your opinions are very valuable to us and help us to improve the quality of our service. We always look forward to welcoming you back for an even more perfect stay.