The room was out dated. The furniture was dirty. One out of four elevators worked. No towels or sheet, had to fight for them. Good for the price.
1.0分
其他
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The worse experience I ever had, super dirty, one elevator was not working, the other one was dirty with Po…p, definitely not safe for families. I will never start here again , glad it was just one night,
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酒店回复: Thank you for your feedback. After reading your review, we are greatly disappointed to hear that you did not enjoy your stay at our property. This matter is definitely being looked into and addressed.
1.0分
商务出差
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Bed sheets had stains, towels were not clean, and the whole feel of it was disgusting. I got in late at night and contemplated on asking for a refund and going back to the airport to sleep. Worst experience!
酒店回复: Thank you for your feedback.
1.0分
其他
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Front Desk staff was great but the room reeked of urine and the toilet wouldn't stop flushing. We requested a new room but it was right next to the first one and the whole corner of the motel reeked. We asked for a refund and the Front Desk cheerfully refunded our stay.
3.0分
其他
Staff was super friendly and cool. But room, especially the bathroom, needed more clean up.
1.0分
商务出差
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This place looks like it was a neat property Once Upon A time. Currently there are whole families living in it with kids and dogs running around freely. Street people are hanging out in the parking lot and the rooms smell of smoke and have lots of damage. None of the sliding glass doors open and have been screwed shut.
酒店回复: Thank you for your feedback.
1.0分
商务出差
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I arrived after 1:00 AM and there were shady-looking characters hanging around out front and in the parking lot. The stench in my room was unbearable. I walked away from the second night of my 2-night non-refundable reservation. This place is NOT like the pictures on *******. Definitely avoid.
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酒店回复: Thank you for taking the time to leave us a review of your recent stay with us. We are very disappointed to hear that you did not have a good experience at our property. This matter is being looked into and addressed. We hope that you give us the opportunity with any future stays to provide you the service that you deserve.
2.0分
其他
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The property was not at all what was showcased on *******. Room carpet was dirty, the room was stinky, bath tub faucet was rusty and looked like it was there for 100 years. The whole property looked like it has not been updated in 50 years. Had it not already been after 7:00 pm and I was tired, I would have looked for a room elsewhere.
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酒店回复: Thank you for taking the time to leave us a review of your recent stay here at the Studio 6 Phoenix - Sky Harbor. Your feedback is greatly appreciated.
2.0分
朋友出游
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First room smelt like cat pee and the floor was definitely not vacuumed, there was a cigarette butt on the floor and it was supposed to be a non smoking room. Burn hole in the sheets as well.
We changed rooms. Everything seemed pretty outdated and run down. Not worth the price
1.0分
家庭亲子
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Dont believe the 7.6 rating like I did. This place is horrible. I was booked for 7 days, left after the first night. The first room they gave us smelled strongly of urine and room appeared messy. Complained and they gave us a different room. This room smelled better, but the carpetting under the sink was wet, had to put a towel down. Some electrical outlets didnt work, and people were loud (fighting ) outside our bedroom window, however the kicker was our toilet didnt always flush, and when it did, the tank wouldnt fill. We had to fill the tank with a coffee pot from the coffee maker. Please do not make the mistake I did. Stay somewhere else. I decided to stay there because the ratings were decent and I figured if its on ******* it must be ok. Boy, was I wrong. ******* should be embarrassed to even have this place on their platform.
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酒店回复: Thank you for your feedback. After reading your review, we are disappointed to hear that you had a bad expderience at our property. These matters are being looked into and addressed. We hope that you give us the opportunity with future stays to provide you the service that you deserve.
The room was out dated. The furniture was dirty. One out of four elevators worked. No towels or sheet, had to fight for them. Good for the price.
The worse experience I ever had, super dirty, one elevator was not working, the other one was dirty with Po…p, definitely not safe for families. I will never start here again , glad it was just one night,
Bed sheets had stains, towels were not clean, and the whole feel of it was disgusting. I got in late at night and contemplated on asking for a refund and going back to the airport to sleep. Worst experience!
Front Desk staff was great but the room reeked of urine and the toilet wouldn't stop flushing. We requested a new room but it was right next to the first one and the whole corner of the motel reeked. We asked for a refund and the Front Desk cheerfully refunded our stay.
Staff was super friendly and cool. But room, especially the bathroom, needed more clean up.
This place looks like it was a neat property Once Upon A time. Currently there are whole families living in it with kids and dogs running around freely. Street people are hanging out in the parking lot and the rooms smell of smoke and have lots of damage. None of the sliding glass doors open and have been screwed shut.
I arrived after 1:00 AM and there were shady-looking characters hanging around out front and in the parking lot. The stench in my room was unbearable. I walked away from the second night of my 2-night non-refundable reservation. This place is NOT like the pictures on *******. Definitely avoid.
The property was not at all what was showcased on *******. Room carpet was dirty, the room was stinky, bath tub faucet was rusty and looked like it was there for 100 years. The whole property looked like it has not been updated in 50 years. Had it not already been after 7:00 pm and I was tired, I would have looked for a room elsewhere.
First room smelt like cat pee and the floor was definitely not vacuumed, there was a cigarette butt on the floor and it was supposed to be a non smoking room. Burn hole in the sheets as well.
We changed rooms. Everything seemed pretty outdated and run down. Not worth the price
Dont believe the 7.6 rating like I did. This place is horrible. I was booked for 7 days, left after the first night. The first room they gave us smelled strongly of urine and room appeared messy. Complained and they gave us a different room. This room smelled better, but the carpetting under the sink was wet, had to put a towel down. Some electrical outlets didnt work, and people were loud (fighting ) outside our bedroom window, however the kicker was our toilet didnt always flush, and when it did, the tank wouldnt fill. We had to fill the tank with a coffee pot from the coffee maker. Please do not make the mistake I did. Stay somewhere else. I decided to stay there because the ratings were decent and I figured if its on ******* it must be ok. Boy, was I wrong. ******* should be embarrassed to even have this place on their platform.