酒店回复: Hello Jeanette,Thank you for sharing your feedback. We strive to create the best experience for our guests, and your insights are valuable for us. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience during your next stay. Your input helps us enhance our services.
3.0分
家庭亲子
展开
The room was somewhat clean, the floors were not, breakfast is fine. But loud noise from the hallway and the other rooms, you could hear the water running next door, someone slamming the door, people talking. The frame of the bed is so noisy. The toiletries for shower is so limited 1 conditioner, 1 shampoo 1 soap for 4 people.
展开
酒店回复: Hello Wileen,Thank you for your feedback regarding your recent stay. We appreciate your comments about cleanliness and breakfast. We understand that noise levels can impact comfort, and we will take your input into consideration for future improvements. Your observations about the toiletries are also valuable, as we continuously strive to enhance our guest experience. We hope you enjoyed the rest of your trip and appreciate you taking the time to share your thoughts with us.
5.0分
其他
展开
Everything was great about this place The staff, the price , clean and well laid out Breakfast was really good as well Ran into car trouble and had to stay longer than expected, staff were so considerate and helpful Would definitely recommend this place again
展开
酒店回复: Hello Ruby,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the cleanliness, staff service, and breakfast during your stay. It's our goal to provide a comfortable experience, and we’re glad our team could assist you during your unexpected car trouble. We appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future.
5.0分
情侣出游
The room was clean and comfortable. The bed was very comfortable. The hot breakfast had a lot of options.
展开
酒店回复: Hello Lorraine,Thank you for sharing your positive experience regarding the cleanliness of your room, the comfortable bed, and the variety of options during breakfast. It’s great to know that you enjoyed these aspects of your stay. Your feedback is valuable to us and helps in maintaining our standards. We appreciate your comments and hope to welcome you back in the future to experience even more of our hospitality.
3.0分
家庭亲子
展开
Breakfast was good except we had the same thing for all 4 Breakfast during our stay.
Would be nice to change it up some.
We had to ask for our room to be cleaned and we stayed 4 nights. Thought that was different.
We had only one trash can and it was over flowing with trash each day. We ran out of toilet paper and kept using the same towels. At least every other day a room cleaning would be nice.When we asked one day they did clean our room I did not think we should have to ask for a room fresh up/cleaning every day. Did not need fresh sheets and towels everyday. Trash, toilet paper and some towels would be good.
Management let us know the boiler went out and we would have no hot water for that time of two days. The Manager was very helpful in providing a discount for the inconvenience.
展开
酒店回复: Hello Larry,Thank you for sharing your feedback about your recent stay. We're glad to hear you enjoyed the breakfast, and we appreciate your suggestions regarding variety. Your comments about room cleaning and amenities like trash can availability are noted; we strive for a comfortable experience for all our guests. We understand the impact of the hot water issue and are pleased that management was able to assist during that time. Your insights help us improve our services for future guests, and we hope you consider staying with us again.
1.0分
家庭亲子
Room was too small, dirty and we were woken up at 7AM by hotel staff blaring music.
Would not recommend.
展开
酒店回复: Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.
3.0分
情侣出游
展开
The room wasn’t cleaned upon arrival. The toilet was dirty and there were hairs all over the bed. The backside of the building had a broken door and had people from a next door club hanging around staring at people.
展开
酒店回复: Hello Lars,Thank you for sharing your feedback regarding your stay. We take cleanliness and security very seriously, and your comments will help us address these concerns with our staff. We strive to provide a welcoming environment, and we appreciate you bringing these issues to our attention. Your experience is important to us, and we will continue to work on improving our services for future guests.
1.0分
家庭亲子
展开
Would not recommend this hotel, pics online look way nicer than it is
Started with parade(water leaking in and dripping from roof), the hotel is not its own building but part of commercial building downtown beside bar( did not feel safe), people yelling in middle of night, pulled nightstand out and was full of dirt behind it, tub was plugged as well
We asked for an early check out after one night of 3
展开
酒店回复: Hello Dan,Thank you for sharing your critique about your recent stay. We understand that your experience did not meet your expectations, and we appreciate you bringing these issues to our attention. Our goal is to provide a comfortable environment for all guests, and your comments will help us to evaluate and improve our services. We hope you will consider giving us another opportunity in the future to provide a better experience.
5.0分
其他
展开
Terrific value
Our two bedroom room was in great condition I'm very clean. Breakfast was excellent for a value hotel and we would recommend it to anyone. A terrific value
展开
酒店回复: Hello Diane,Thank you for your positive feedback! We're delighted to hear that you enjoyed the cleanliness of your room and the quality of breakfast. It's always wonderful to know our guests find value in their stay. We appreciate your recommendation and hope to welcome you back on your next visit!
5.0分
其他
展开
The room key code machine went down during my check in. The young man at the desk stayed calm and help people get into rooms in a timely manner. Easy to go Jeff your a rock star
展开
酒店回复: Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.
好的
The room was somewhat clean, the floors were not, breakfast is fine. But loud noise from the hallway and the other rooms, you could hear the water running next door, someone slamming the door, people talking. The frame of the bed is so noisy. The toiletries for shower is so limited 1 conditioner, 1 shampoo 1 soap for 4 people.
Everything was great about this place The staff, the price , clean and well laid out Breakfast was really good as well Ran into car trouble and had to stay longer than expected, staff were so considerate and helpful Would definitely recommend this place again
The room was clean and comfortable. The bed was very comfortable. The hot breakfast had a lot of options.
Breakfast was good except we had the same thing for all 4 Breakfast during our stay.
Would be nice to change it up some.
We had to ask for our room to be cleaned and we stayed 4 nights. Thought that was different.
We had only one trash can and it was over flowing with trash each day. We ran out of toilet paper and kept using the same towels. At least every other day a room cleaning would be nice.When we asked one day they did clean our room I did not think we should have to ask for a room fresh up/cleaning every day. Did not need fresh sheets and towels everyday. Trash, toilet paper and some towels would be good.
Management let us know the boiler went out and we would have no hot water for that time of two days. The Manager was very helpful in providing a discount for the inconvenience.
Room was too small, dirty and we were woken up at 7AM by hotel staff blaring music.
Would not recommend.
The room wasn’t cleaned upon arrival. The toilet was dirty and there were hairs all over the bed. The backside of the building had a broken door and had people from a next door club hanging around staring at people.
Would not recommend this hotel, pics online look way nicer than it is
Started with parade(water leaking in and dripping from roof), the hotel is not its own building but part of commercial building downtown beside bar( did not feel safe), people yelling in middle of night, pulled nightstand out and was full of dirt behind it, tub was plugged as well
We asked for an early check out after one night of 3
Terrific value
Our two bedroom room was in great condition I'm very clean. Breakfast was excellent for a value hotel and we would recommend it to anyone. A terrific value
The room key code machine went down during my check in. The young man at the desk stayed calm and help people get into rooms in a timely manner. Easy to go Jeff your a rock star