酒店回复: Dear Valued Guest,Thank you for staying with us and for sharing your feedback on Trip.com. We’re happy to hear you found the room reasonably spacious, enjoyed the view, and liked our swimming pool.At the same time, we sincerely apologize for the musty smell in the room and the unpleasant odor caused by the bathroom plumbing. This is not the standard we aim to provide, and definitely not something that we expect. We truly understand how much it affected your sleep and overall comfort, where our team immediately assisted to move your room. Please be assured we have escalated this to our Engineering and Housekeeping teams for immediate inspection and corrective action, including a full plumbing check, deep cleaning, and odor treatment.We also appreciate your note regarding the lobby entrance being difficult to find. We are reviewing our signage and arrival directions to make it much easier for guests to locate and access the lobby.Once again thank you very much for choosing Model J Hotel BSD Carstens, we do hope you will forgive us and give us an opportunity to welcome you back to Model J Hotel BSD Carstensz. Warm Regards,Model J Hotel BSD Carstensz
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share such a detailed review of your stay with us at Model J BSD Carstensz. We are delighted to know that you enjoyed the upgraded room, the cleanliness, the thoughtful in-room amenities, and the convenience of our facilities such as the self-service laundry, swimming pool, and fitness center.It is also wonderful to hear that our team at the Front Desk made a positive impression by introducing our unique room types, and that you appreciated the comfort of the bedding, workspace, and the new AI-enabled service features. We are especially pleased that the breakfast and nearby dining options contributed to your overall experience.Your recognition is truly encouraging for all of us as we strive to deliver a comfortable and memorable stay for every guest. We look forward to welcoming you back to Model J BSD Carstensz - Tangerang in the near future.Warm regards,Model J BSD Carstensz - Tangerang
前台服务细致入微，退房时效率高，房间干净整洁，设施现代化，隔音好，睡眠质量高。交通便捷，周边美食购物齐全，出行零压力。价格实惠，亲民。入住体验极佳，服务周到，环境优雅，强烈推荐
房间装修简单，空间也还可以，房间视野很好，游泳池还蛮美的，但房间有发霉味，卫生间管线不是很好很臭，整晚一直闻到卫生间的臭味，没法好好睡，Lobby入口也不是很好找
原来在雅加达机场的Model J住过感觉不错，这次看到有新店开在印尼国际会展中心所在的BSD区域，试着体验一把。没想到整个感觉不一样了。酒店大堂在3楼的停车场区域，整个logo和颜色与机场店有很大不同，蓝白色好像更稳健了。整个酒店建在商场上面，对面好像是商场自己开的公寓。
前台帮我介绍了三种特色但数量有限的豪华大床房，有面积更大的，床更大的（听说有2.7m），还有无敌城景超绝夜景的独立阳台房，果断选了无敌夜景，可能因为注册了会员，也没有加钱做了升级吧。
房间干净卫生，洗手洗澡能秒出热水，智能马桶坐垫，吹风筒也不错比大多数印尼的风筒好，办公桌也很可靠，开个会没问题。房间也提供了矿泉水，枕头对我这颈椎不好的也很舒服。床头有个通过AI呼唤客房服务的二维码，还挺新奇的，确实能用。还有印尼少见的自助洗衣房，在12楼。
早餐就在3楼前台旁的餐区，提供了一个新加坡风格的吐司、咖啡、蛋套餐和一些印尼本地的简餐，一般出差我也不太讲究选项，吃起来挺好的，管饱还快速解决战斗，我还多要了一些。
最惊喜的，确实是游泳池和健身房了，这绝对的顶级公寓配置了，其他同等星级的酒店可没有这个配置。旁边保安还帮忙开门办公空间，特别适合开个会办个公。
楼下商场有几个餐厅人不多但各有特色，新加坡菜不错，咖啡店也不错，往右走100米有个阿妹，都是马来西亚和新加坡菜，难得在口味和份量能让我满意的华人餐厅。住几天够用了。
健身室，游泳池，儿童游乐园都齐了。
我一个人旅行住在这里，真的印象深刻。工作人员非常友好和乐于助人，从一开始就让我感到很受欢迎。我的房间干净宽敞，还有一个能看到美景的阳台。我很喜欢所有房间都是无烟的。无线网络很快，智能电视让我可以轻松观看Netflix和YouTube。地理位置也很好，离BSD区很近。强烈推荐这里，入住体验舒适又方便！
一家超赞的新酒店，服务也非常好！
我最近入住了Model J酒店，体验非常棒。酒店很新，干净，设计感十足，房间里还有一台带Netflix的超大智能电视。酒店团队提供的服务也很出色。前台接待员Edwina热情地欢迎了我，她非常乐于助人，确保了快速办理入住。他们甚至还提供了一杯免费饮品（可以在花草水和咖啡之间选择——这个小细节很贴心！）。
大堂里弥漫着清新的柠檬草香气，闻起来很舒服。我住的是豪华大床房，房间很宽敞，现代化又舒适——无论是工作还是放松都非常完美。
作为酒店福利的一部分，我享用了免费早餐。虽然是轻食，但足以让我开启忙碌的一天。
酒店最大的亮点之一是它可以直通Carstensz购物中心，这是BSD地区最好的购物中心之一。那里有各种各样的餐厅和商店，我需要的一切都近在咫尺，非常方便。
总的来说，这是一次非常棒的住宿体验——我下个月肯定还会再来的！强烈推荐给商务和休闲旅客。Model J，干得漂亮！
挺好诶
设施：好👌？
卫生：好👍
环境：好👍！
服务：好👌！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！
房间挺干净，每天都有人来打扫，价格也比较公道，商务出行不错的选择！
唯一不足就是不含早餐，早餐另付费购买
住过机场的曼居酒店，这次来BSD Model J，酒店新开的，很干净，可以共用楼下游泳池和健身房，商务出差性价比很高，
这家酒店超赞！设施齐全，服务一流，而且总是香香的，非常干净！