I have been coming to DLR regularly since 2011. I am always treated nicely and with respect. I come to DLR with a recovery group to spend a 4 days and 3 nights in August. This is my vacation time each year. I spent the July 4th at DLR this year and had a blast. Will return. Thanks, Don Beck
5.0分
家庭亲子
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Absolutely amazing campsite! The view of the lake is breathtaking, especially at sunrise. Clean grounds, peaceful vibes, and perfect for relaxing or adventuring. Had an awesome time with my family Easily a 5/5 in my book, can’t wait to come back!
4.0分
其他
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Stayed in the Willow cabin while I worked on my property up the road. The cabin was nice and clean. The shower was a little small but I managed. The bed was comfortable enough for a good night sleep. The area was quiet and had no problems at all. It was a bonus for me to catch the Northern lights the last night of my stay.
1.0分
其他
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We arrived around 3:30pm on 07/06/2023 (Thurs). We were greeted by a lady who gave me the key to Coyote cabin (Loft Cabin 3). I opened the door and realized right away, this was not the cabin we had booked on 08/02/2022. I went back up to the office and explained this was not the cabin in the pictures and the lady at the counter said that’s what we booked. I went onto their website and showed her the cabin we booked (Loft Cabin 1 “Willow”). She called the owner on the phone (which we later found out was Jamie) and explained the situation. As we walked up to the front of the store, she said I would need to wait for about 10 minutes while Jamie gets back to the office. I said okay and went outside and waited. After about 10-15 minutes, I went back up to the office and tried to speak with Jamie. I explained to her the situation and she was very disrespectful, confrontational, and kept walking away from me. I asked her how the cabin could be booked when it was available online when we initially booked a year ahead of time. This was for a family reunion, in which was our first time. She explained she wouldn’t do anything about it. I then asked again, how is it that the cabin was available online if it was actually already booked for that period, she rudely yelled, “I’LL JUST GIVE YOU A REFUND AND YOU CAN JUST STAY THERE!! WE HAVE NOTHING ELSE FOR YOU. WHAT’S WRONG WITH SLEEPING ON A FUTON?? THERE’S PLENTY OF BEDS IN THE CABIN!” After attempting to continue speaking with her (telling her I could not walk up the steps to the loft to sleep on the regular bed, etc.) with no regard to continuing to rectify the situation, I went back outside. I let the family know what had happened and we started to unpack our things in the cabin. Our relative went back inside to speak with Jamie again. After awhile, he came back outside and said there’s nothing she will do for us. After some time, my husband went inside to speak with Jamie about getting a refund and speaking with her about being disrespectful towards myself and our family. He came back outside and said he tried to figure it out but she was yelling at him. She then opened up the office doors, walking really fast towards us, and started yelling saying we paid $150 a night and the other cabin is $160 a night and repeating herself from what she continued to say earlier. She accused my husband of verbally abusing her and bringing another customer into the situation. I told her she was very disrespectful towards me and running a business with that kind of customer service was not acceptable. I then told her I was done speaking with her and didn’t care to hear anything else and she walked off. After inspecting the cabin, we found out the A/C unit was broken and a portable one was placed in the kitchen, which took up the entire space of the kitchen, the shower was not cleaned, the coffee pot still had old coffee in it with the used Folgers coffee sitting on the counter, some of the plugs didn’t work, the porch lig
1.0分
其他
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Garbage customer service, unsafe conditions, horrible management. Lights turned off and on in middle of night. Left over from previous. Smelled like cigarettes and lemon pledge. Not detailed clean. Checked out early
I have been coming to DLR regularly since 2011. I am always treated nicely and with respect. I come to DLR with a recovery group to spend a 4 days and 3 nights in August. This is my vacation time each year. I spent the July 4th at DLR this year and had a blast. Will return. Thanks, Don Beck
Absolutely amazing campsite! The view of the lake is breathtaking, especially at sunrise. Clean grounds, peaceful vibes, and perfect for relaxing or adventuring. Had an awesome time with my family Easily a 5/5 in my book, can’t wait to come back!
Stayed in the Willow cabin while I worked on my property up the road. The cabin was nice and clean. The shower was a little small but I managed. The bed was comfortable enough for a good night sleep. The area was quiet and had no problems at all. It was a bonus for me to catch the Northern lights the last night of my stay.
We arrived around 3:30pm on 07/06/2023 (Thurs). We were greeted by a lady who gave me the key to Coyote cabin (Loft Cabin 3). I opened the door and realized right away, this was not the cabin we had booked on 08/02/2022. I went back up to the office and explained this was not the cabin in the pictures and the lady at the counter said that’s what we booked. I went onto their website and showed her the cabin we booked (Loft Cabin 1 “Willow”). She called the owner on the phone (which we later found out was Jamie) and explained the situation. As we walked up to the front of the store, she said I would need to wait for about 10 minutes while Jamie gets back to the office. I said okay and went outside and waited. After about 10-15 minutes, I went back up to the office and tried to speak with Jamie. I explained to her the situation and she was very disrespectful, confrontational, and kept walking away from me. I asked her how the cabin could be booked when it was available online when we initially booked a year ahead of time. This was for a family reunion, in which was our first time. She explained she wouldn’t do anything about it. I then asked again, how is it that the cabin was available online if it was actually already booked for that period, she rudely yelled, “I’LL JUST GIVE YOU A REFUND AND YOU CAN JUST STAY THERE!! WE HAVE NOTHING ELSE FOR YOU. WHAT’S WRONG WITH SLEEPING ON A FUTON?? THERE’S PLENTY OF BEDS IN THE CABIN!” After attempting to continue speaking with her (telling her I could not walk up the steps to the loft to sleep on the regular bed, etc.) with no regard to continuing to rectify the situation, I went back outside. I let the family know what had happened and we started to unpack our things in the cabin. Our relative went back inside to speak with Jamie again. After awhile, he came back outside and said there’s nothing she will do for us. After some time, my husband went inside to speak with Jamie about getting a refund and speaking with her about being disrespectful towards myself and our family. He came back outside and said he tried to figure it out but she was yelling at him. She then opened up the office doors, walking really fast towards us, and started yelling saying we paid $150 a night and the other cabin is $160 a night and repeating herself from what she continued to say earlier. She accused my husband of verbally abusing her and bringing another customer into the situation. I told her she was very disrespectful towards me and running a business with that kind of customer service was not acceptable. I then told her I was done speaking with her and didn’t care to hear anything else and she walked off. After inspecting the cabin, we found out the A/C unit was broken and a portable one was placed in the kitchen, which took up the entire space of the kitchen, the shower was not cleaned, the coffee pot still had old coffee in it with the used Folgers coffee sitting on the counter, some of the plugs didn’t work, the porch lig
Garbage customer service, unsafe conditions, horrible management. Lights turned off and on in middle of night. Left over from previous. Smelled like cigarettes and lemon pledge. Not detailed clean. Checked out early