这家酒店的位置太棒了，楼下就是Queen city, 里面可以购物，吃饭，下班回来去逛逛，很不错的选择。酒店干净，早餐好吃，前台服务态度很好，下次出差还会选择
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酒店回复: Dear Valued Guest,Thank you very much for your wonderful feedback. We’re delighted to hear that you enjoyed our fantastic location connected to Queen City Mall, making it convenient for shopping, dining, and relaxing after work.It’s also great to know that you found our hotel clean, enjoyed the breakfast, and experienced excellent service from our front desk team. Your kind words truly mean a lot to us.We’re honored to be your preferred choice, and we look forward to welcoming you back on your next business trip.Warm Regards,Somerset Queen City Semarang
4.0分
行政客房
商务出差
酒店的早餐内容和口味都偏印尼本地，不要吃的惯，有点失望。
胜在位置离机场不远，适合第二天上午去机场的行程。
配图是随意选的附近的老城区的图片。
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酒店回复: Dear Valued Guest,Thank you for sharing your moment with us. We are delighted to know that comfort was a highlight of your stay.Creating a welcoming environment where guests can truly relax is at the heart of everything we do, and it means a lot to hear that this was reflected in your experience. Your kind words encourage our team to continue striving for excellence in every detail, from the atmosphere of our property to the personalized service we provide.We look forward to welcoming you again at Somerset Queen City Semarang and ensuring that each visit is just as comfortable and memorable.Warm Regards,ManagementSomerset Queen City Semarang
酒店回复: Dear Valued Guest,Thank you sincerely for sharing your moment with us. We are delighted to know that comfort was a highlight of your stay.Creating a welcoming environment where guests can truly relax is at the heart of everything we do, and it means a lot to hear that this was reflected in your experience. Your kind words encourage our team to continue striving for excellence in every detail, from the atmosphere of our property to the personalized service we provide.We look forward to welcoming you again at Somerset Queen City Semarang and ensuring that each visit is just as comfortable and memorable.Warm Regards,ManagementSomerset Queen City Semarang
3.2分
尊贵间
商务出差
被但是脏的
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酒店回复: Dear Valued Guest,Thank you for sharing your moment with us. We are truly sorry to hear that your experience did not meet expectations. Guest comfort and satisfaction are our top priorities, and we regret that we fell short during your stay.We take your comments seriously and will review them with our team to ensure improvements are made. Please know that your feedback helps us to do better, and we are committed to providing a more pleasant experience in the future.We look forward to welcoming you again at Somerset Queen City Semarang and ensuring that each visit is just as comfortable and memorable.Warm Regards,ManagementSomerset Queen City Semarang
酒店回复: Dear sir/madam,Thank you so much for your wonderful score! We’re truly that you for your feedback regarding picture on Ctrip and will work with our internal team to review and take action. Your feedback motivates us to continue delivering the best experience possible to all our guests. We hope to welcome you back again soon. If there’s anything we can do to make your next visit even more special, please let us know!Warm regardsWisnuGuest Service Manager
这家酒店的位置太棒了，楼下就是Queen city, 里面可以购物，吃饭，下班回来去逛逛，很不错的选择。酒店干净，早餐好吃，前台服务态度很好，下次出差还会选择
酒店的早餐内容和口味都偏印尼本地，不要吃的惯，有点失望。
胜在位置离机场不远，适合第二天上午去机场的行程。
配图是随意选的附近的老城区的图片。
卫生隔音很好，旁边就是商场但是没中餐，喝水居然要在走廊公共饮水机接，早餐要另外花钱，原房间不能早晨续住要等下午，要么就是换昨天没有订出去的房
被但是脏的
新酒店什么都还可以 第一次朋友带过去的 比携程订的贵很多 携程上配图不行 不敢确认是不是同一家酒店 通过房间格局 位置才敢确定 注意让携程把那个破房子的照片撤掉
房间非常非常干净，可能是因为酒店很新。装修布置也很有格调，非常棒！还直接连着商场。
酒店很新，靠近Queen City购物中心和Poncol火车站。
很棒的全新酒店，地理位置绝佳，就在皇后城购物中心旁边，非常方便。
酒店很新，但是他们需要更注重客房内设备的清洁。
凯伦