酒店回复: Ciao Guest, thank you for your review and for highlighting the great value and convenient location of our hotel.We are glad you appreciated the safety measures we have in place, from the guards at the entrance to the access card system at night, ensuring a secure environment for all our guests. Your observations about the lively surroundings are noted, and we hope this did not impact your overall comfort.We hope to welcome you back soon for another safe and enjoyable stay.Vincenzo Vitale | Front Office Manager | CX Naples Centrale
酒店回复: Dear guest,thank you for taking the time to share your experience with us.We’re glad to hear that you appreciated our location next to the train station, as well as the newly renovated room and the quality of our breakfast. Your positive comments are truly appreciated.Regarding the water bottles in the fridge, we would like to clarify that they are provided as a welcome courtesy on the first day only. We apologize if this was not clear and caused any confusion. We also appreciate your feedback about the breakfast refill timing after opening, which we will certainly take into account to improve our service.As for the surrounding area, being close to a major transportation hub can sometimes present challenges. For this reason, we prioritize our guests’ safety by ensuring nighttime access control and the presence of a security guard, and we’re glad this helped you feel more comfortable during your stay.Thank you again for your valuable feedback. We hope to welcome you back in the future and provide you with an even better experience.Vincenzo Vitale Front Office Manager CX Napoli Centrale
酒店回复: Ciao Guest!Thank you so much for your review!It’s wonderful to hear that our central location and relaxed atmosphere made connecting with fellow travelers easy and enjoyable. Knowing that the smooth check-in and check-out process contributed to a hassle-free experience makes us proud of our team’s efforts. We hope to see you again soon.Kind regards,Vincenzo Vitale | Front Office Manager | CX Naples Centrale
酒店回复: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.We always try to make every stay memorable and we take note about your tips to improve day by day.Sincerely,Vincenzo Vitale | Front Office Manager CX Napoli Centrale
酒店回复: Gentile cliente,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,Vincenzo Vitale | Front Office Manager CX Napoli Centrale
点评来源 Trip.com
4.7分
6人女士宿舍床位
独自旅行
火车站旁边,地段很方便,机场大巴也很近。
很干净很新床和被子也很舒服,前台接待也很周到。
六人间有两个独立带浴室卫生间,还有一个更衣间和一个洗漱池,空间很宽敞。
建议:卫生间下水有时候很慢水会漫出来,建议提供足够的墩布
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酒店回复: Ciao Guest,Thank you for your feedback!We’re glad you found the location convenient and the room clean, spacious, and comfortable. It’s also nice to hear that the reception staff was attentive. Your note about the WC drainage has been taken into consideration to help us improve the overall experience.We’d be happy to welcome you back again!Kind regards,Vincenzo Vitale | Front Office Manager | CX Naples Centrale
酒店回复: Ciao Guest,Thank you for your kind review!it is great to read that you valued our convenient location just a short walk from the central station and surrounded by useful shops along the way. We are also glad you highlighted the comfort of our 6-bed dormitories, the presence of two private bathrooms in each room, and the quality of our common areas. Creating a functional, well-equipped and affordable environment for our guests is exactly what we aim for every day.We hope to welcome you back soon for another pleasant stay in Naples.Vincenzo Vitale | Front Office Manager | CX Naples Centrale
酒店回复: Thank you very much for sharing your detailed feedback. We’re glad to hear that you found the hotel pleasant, the room comfortable, and the location convenient—being just a few minutes’ walk from the central station and metro.We appreciate your comments regarding the amenities. While we do provide a kettle and complimentary water on the first night (as well as a voucher at check-in for an additional bottle at the bar), we understand that the absence of toiletries and slippers may have been inconvenient. Your comment about the shower door is also noted, and we will review it with our maintenance team.We are truly sorry to hear about the booking issue you experienced with the room type. Although the reservation was made through a third-party platform, we understand how frustrating and stressful this situation must have been, especially since it caused delays and discomfort for you. We’re glad that in the end a satisfactory solution was found, but we sincerely apologize for the inconvenience you went through.Thank you again for your review. We hope to have the opportunity to welcome you back under smoother circumstances in the future.Best Regards, Vincenzo Vitale | Front Office Manager CX Napoli Centrale
4.5分
双人间
朋友出游
离火车站很近,交通方便。
酒店很新,有洗衣房,很大的公共空间和厨房。
服务态度尚可,但是有天早上有陌生人刷开了我们的房门。
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you enjoyed our location and facilities. We’re very sorry for the issue with the room access and take this matter seriously. Your comment has been noted and will be reviewed to ensure guest safety.We hope to welcome you again in the future.Kind regards,Vincenzo Vitale | Front Office Manager | CX Naples Centrale
酒店回复: Thank you for sharing your experience with us. We’re glad to know you enjoyed our spacious rooms and that our team made you feel supported throughout your stay. It’s also great to hear that you noticed the improvements in our lobby area—our new access control system has helped create a calmer and more comfortable environment for everyone.We look forward to welcoming you back to CX Napoli Centrale.Vincenzo Vitale | Front Office ManagerCX Napoli Centrale
酒店性价比很高,入住赠送了饮品券,位置距离火车站很近,虽然外面人流嘈杂,但是酒店安保措施十分周全,门口一直有人看守,并且夜间需要刷卡进出大门,安全有保障。
位置好,就在火车站旁边,房间也是新装修的,很新。冰箱给两瓶水,但是第二天没给。早餐非常好,但是开门后上的比较慢。出门就一堆流浪汉脏乱差,好在酒店有保安,而且晚上锁门。
这家青年旅馆位置方便,公共区域干净整洁,氛围很轻松,适合结识来自各地的旅行者。员工友好热情,入住和退房都很顺利,性价比不错。
酒店今年才开业的,设施很新,很有设计感,虽然是青旅,但双人间也很赞,是这次南意之行最满意酒店之一了,在火车站附近,去之前很担心治安问题,但我们那天晚上12点到的,酒店大门仍然有安保人员,每层楼都有一个大门刷卡进去才能进房间,房间挺大的,之前看评论区说洗澡的问题,确实淋浴的地方只有一半玻璃墙遮挡,洗澡要小心翼翼的,不能伸展,不然水就会溅出去,希望酒店可以改进下这个问题。
酒店位置非常靠近火车站,所以很方便。酒店看上去像是新装修,所以还有装修的味道,如果介意的话可以考虑一下。
火车站旁边,地段很方便,机场大巴也很近。
很干净很新床和被子也很舒服,前台接待也很周到。
六人间有两个独立带浴室卫生间,还有一个更衣间和一个洗漱池,空间很宽敞。
建议:卫生间下水有时候很慢水会漫出来,建议提供足够的墩布
酒店地理位置很便利,出中央火车站步行10分钟内到达,一路上很多超市,买东西也很方便。6人间,每天基本3个人左右,每个房间2个独立卫生间,公共区域也很丰富,性价比很高~
酒店非常不错,房间还算可以。
位置就在那不勒斯中央火车站旁边,走路5分钟到地铁站,很方便。
没有洗漱用品,没有拖鞋,有热水壶,第一个晚上送一瓶水,办理入住的时候前台会给一个优惠劵,可以去bar再兑换一瓶水。
单人间房间大小还可以,卫生间足够大。但是淋浴间只有半个门,水流的到处都是。
床铺还可以。
比较烦人的就是携程给我定错了,这家酒店的双人间分为double room(一张大的双人床),和twins room(两张小床)。但是携程没有作区分,虽然我写了要求两张床,但是携程依然给我订成了大床房,办理入住的时候沟通了一个多小时,虽然后来携程让我单独再定一个单人间,这个方案我也满意,但是折腾那么久,搞得我在领导面前非常懊恼和尴尬!
离火车站很近,交通方便。
酒店很新,有洗衣房,很大的公共空间和厨房。
服务态度尚可,但是有天早上有陌生人刷开了我们的房门。
房间很大,服务人员也非常友善,他们愿意解决客人的一切问题。前面评论说大堂很乱的现象已经没有了,晚上大门会设置门禁的。