酒店回复: Dear Valued Guest,Thank you very much for sharing your experience with us! We’re sorry to hear about the taxi mix-up transportation during rush hour can certainly be challenging. We’re glad you still made it safely, and we appreciate your patience throughout the process.It’s wonderful to hear that you enjoyed our convenient location and nearby dining options, and that the room met the Holiday Inn Express standards you expected.Thank you again for choosing to stay with us. We hope to welcome you back for an even smoother and more enjoyable visit next time!Best regards,Parichat RungtanawongFront Office Manager

酒店回复: Dear Niunaimantoubaba,Thank you for taking the time to share your feedback.We’re glad to hear that you appreciated our convenient location near the Skytrain — it’s wonderful that this made your stay easier.We’re sorry to learn that the breakfast did not meet your expectations and felt repetitive. Your comments are very valuable, and we will definitely review the menu with our culinary team to improve variety and overall quality.Thank you again for your honesty. We hope to have the opportunity to welcome you back for a better experience.Best regards,Parichat RungtanawongFront Office Manager

酒店回复: Dear Valued Guest,Thank you for sharing your feedback with us.We’re pleased to hear that you found the room facilities well maintained and appreciated the excellent hot water, daily housekeeping, and the drinking water provided. It’s also great to know that the breakfast met your expectations.Most of all, we’re delighted that our service and the quiet environment stood out to you. Creating a comfortable and relaxing stay for our guests is very important to us, and your comments truly encourage our team.Thank you for choosing to stay with us. We look forward to welcoming you back again in the future.Best regards,Parichat RungtanawongFront Office Manager

酒店回复: Dear Quentin Chow,Thank you very much for your continued support and for taking the time to share your feedback with us. We truly appreciate your loyalty and are delighted to hear that you consistently enjoy your stays.It’s wonderful to know that you find our rooms clean and comfortable, our team friendly and helpful, and our location convenient for your travels. We’re also glad that the laundry facilities have been useful during your visits.We look forward to welcoming you back again soon and continuing to provide you with an excellent stay experience.Warm regards,Parichat RungtanawongFront Office Manager

酒店回复: Dear Valued Guest,Thank you very much for your continued support and for sharing such wonderful feedback. We’re truly honored to be your first choice for both business and leisure stays. It’s great to know that you appreciate our cleanliness, value for money, and friendly service. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon for another pleasant stay.Best regards,Parichat RungtanawongFront Office Manager

酒店回复: Dear Valued Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic stay and found our location convenient, with easy access to the BTS, shopping malls, and nearby amenities. Your intention to stay with us again truly means a lot. We look forward to welcoming you back for another great experience soon!Best regards,Parichat RungtanawongFront Office Manager

酒店回复: Dear Valued Guest,Thank you so much for your kind feedback and for choosing to stay with us again. We’re delighted to know that you continue to enjoy your time here. Your loyalty means a lot to us, and we look forward to welcoming you back for many more visits in the future.Best regards,Parichat RungtanawongFront Office Manager

酒店回复: Dear YunxiaodiY,Thank you very much for taking the time to share your feedback. We're glad to hear that you found our facilities complete, the environment quiet, and our service warm and welcoming. Your comments on cleanliness and convenience are also much appreciated.We truly value your suggestion regarding the room ventilation. While our rooms are equipped with glass windows for safety and insulation, we understand the importance of fresh air and will certainly look into possible improvements to make our guests more comfortable.Best regards,Parichat RungtanawongFront Office Manager

酒店回复: Dear Valued Guest,Thank you so much for taking the time to share such a thoughtful and detailed review of your stay with us. We're pleased to hear that you found our location convenient—especially being close to the BTS and surrounded by local markets. It's great to know that our hotel offered good value for money and that you appreciated the room setup and dry/wet separation in the bathroom.We also appreciate your comments on the breakfast selection and room size. Your honest feedback helps us understand where we’re doing well and where there is room for improvement.Thank you for recommending the nearby market as well—it's always wonderful when guests discover and enjoy the local neighborhood.We’re very happy to know you had a pleasant stay and hope to welcome you again in the future!Warm regards,Parichat RungtanawongFront Office Manager

酒店回复: Dear Pipixiaoxiaozhu,Thank you for sharing your experience with us.We’re pleased to hear that you enjoyed the convenient location near the BTS station, the cleanliness of the bathroom, and our breakfast selection. We also appreciate your comments regarding the room size, and we will certainly take it into consideration as we continue to improve our services and facilities.It was a pleasure having you stay with us, and we hope to welcome you back again on your next visit.Warm regards,Parichat RungtanawongFront Office Manager