酒店回复: Dear Xialu,Thank you for your sincere feedback and review. We glad that you have enjoyed your stay. It is a great honor for us to be chosen among the many hotels and residences available. Look forward to your return stay in future.Best Regards,The Management
酒店回复: Dear Qiong Zhou,Thank you for your wonderful review! We are delighted that you and your family enjoyed the facilities, comfortable rooms, and our convenient location near George Town. We are especially happy to hear our team made communication easy and that you appreciated the cleanliness, new decor, and gym equipment. Thank you as well for the suggestion about adding a cable machine we truly value your feedback.We look forward to welcoming you back for another relaxing stay soon!Kind Regards,The Management
酒店回复: Dear Valued Guest,Thank you for your review.We are happy you liked the clean room, good location, and friendly staff. We are also glad you enjoyed the restaurant and free coffee.Thank you for your comments about the small window, gym, pool, and some dust. We will try to improve.We hope to see you again.Best Regards,The Management
酒店回复: Dear Hiverfrois, Thank you very much for your thoughtful review and for sharing your photos with us. We are delighted to hear that you appreciated the spacious rooms, well-equipped facilities, and our convenient location close to the Old Town and various dining options. It is also wonderful to know that the aroma of coffee in the lobby gave you a pleasant Nanyang touch upon arrival, we are glad it made a positive first impression. We understand your comments regarding the rooftop pool. While it offers a relaxing space for a dip, it can indeed feel limited when several guests are using it at the same time. Your feedback is valuable and helps us better understand our guests experiences. Thank you again for staying with us. We hope to have the pleasure of welcoming you back for an even more enjoyable visit in the future. Warm Regards, The Management.
酒店回复: Hi Valued Guest,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations, especially regarding noise, ventilation, and room comfort. Your comments have been noted and will be shared with our team for improvement. Thank you again for staying with us, and we hope to have the opportunity to provide you with a better experience in the future.Best Regards,The Management
酒店回复: Dear Anchengchengxie, thank you very much for taking the time to share your detailed feedback. We are glad to hear that you found the hotel to be good value for money, quiet at night, and conveniently located near Guanghua Building, Sun Yat-sen Memorial Hall, and the seaside area. We appreciate your helpful suggestion regarding room size, especially for guests who may be sensitive to air conditioning in tropical climates. Your recommendation to choose a larger room will certainly be valuable for future guests. Thank you again for your recommendation, and we hope to have the pleasure of welcoming you back in the future. Best Regards, The Management.
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations. We understand that room size and pool facilities are important factors in overall comfort. Our room dimensions and amenities are clearly indicated at the time of booking, but we regret that they did not feel suitable for your needs. We also apologize if you experienced any inconvenience due to language barriers with our team. We continuously work to improve our multilingual service to better accommodate all of our guests. We also regret to hear about the soundproofing and any concerns related to mosquitoes or cleanliness. Your feedback has been shared with the relevant departments for immediate review and improvement. We value all guest feedback as it helps us improve, and we sincerely hope to have the opportunity to restore your confidence in us in the future. Kind regards, The Management.
酒店回复: Dear Valued Guest,Thank you for your feedback. We are glad you found the location convenient. We’re sorry to hear about the noise issue. We look forward to welcoming you again and giving us another opportunity to serve you better.Best Regards,The Management
酒店回复: Dear Valued Guest,Thank you for your kind review! We are glad you enjoyed our convenient location, clean rooms, and the friendly service from our team. We look forward to welcoming you again soon!Best Regards,The Management
酒店回复: Dear Valued Guest,Thank you for your kind review. We are glad to hear that your check-in was smooth. It is great to know our location and nearby supermarket made your stay more convenient. We hope to welcome you back again soon!Best Regards,The Management
在地标光大旁边，市中心，房间大小还可以，两个登机箱可以铺开来，房费里没有包含早饭，每次都走个五分钟到附近的茶室吃。才三层楼，三楼只有一个很小很长条的游泳池和健身房。楼道里有个公共的冷热水饮水机。
非常好的酒店。
该有的设施都有 冰箱熨衣服的 甚至还有体重秤！ 这对于一个需要身材管理的我可太重要了哈哈哈
游泳池很小 但意思一下泡泡池晒晒太阳是可以的。
健身房的器材都很新 也是不错的品牌 但是只有些片片 哑铃 药球，如果有个龙门架就好了。
酒店服务很好，前台有个华裔面孔会说中文的小哥，其他前台非华裔的服务员英文交流都没问题。
酒店非常干净，床垫睡的很舒服，隔音和遮光都不错，我们一家经常睡的白天黑夜不分。酒店装修很新，其实比商家的图感觉更高级有质感。
交通位置上，离george town各个景点都20分钟内步行可达，但我们租了辆摩托车，带着娃就更方便！
酒店整体还是高性价比的。
房间：大床房在2楼楼，窗户很小很小，所以没有风景也只能开灯。房间对于连锁酒店还不错，床也舒服，基本需要的东西都有。
设施：酒店前台有免费咖啡，楼上健身房和泳池比较破，健身房只有几个哑铃，一个跑步机一个椭圆仪，泳池更是小的不行。没有早餐，但是吃过了餐厅确实不错。酒店连廊非常出片，南洋风情拉满！不过对这个价格，也OK吧
卫生：非常干净！每天打扫！不过地板角落有积灰，东西掉在角落里有点点脏。
位置：在老城的边缘，离购物的商场非常近，景点的话都是15分钟步行范围，还是比较方便的
服务：都比较友善helpful 华人面孔都可以说中文
应该是老房子装修的，外观普通，但里面设施不错，房间面积够大。顶层泳池就算了，泡泡可以，但有几个人在，就显局促了。一进入大堂，就闻到飘香的咖啡味，颇有南洋气息，宾馆的位置也不错，游览老城和吃饭都较近方便。照片是附件拍摄的
此房型隔音很差！避雷！不是睡神就不要选211房间！临街的二楼！非常非常吵！马来国宝凌晨骑摩托炸街！吵到凌晨一点都还没睡着！并且和隔壁是有扇门连通的，隔壁讲话的声音也能听见！
木窗原本是关闭的，房间完全无阳光。下楼找前台签了协议才可以让人打开外面的木格栅稍微有点阳光，但玻璃窗仍然是锁死。不能自己开窗，完全不能通风，房间里的空气清新剂非常非常香，让鼻炎患者直接石化。
唯一值得表扬的是中文前台服务很好，但是客房设施一般，房间内纸巾盒是空的，还有牙刷牙膏都要自己下楼去问前台要。
ps 附近的网红某屋虾面很一般，点一碗试一试就行了。
因为房间太小了，所以才知道，以后去热带地区，一定选择大房间，因为老妈吹不得空调，小房间关了空调闷。除了房间小，其他都还好了，性价比高，推荐后面的人定这家的大房间的。安静程度挺好的，晚上睡觉很安逸。光华大厦就在酒店马路对面。步行距离可以去孙中山纪念馆。距离最有名的东家酒店，步行18分钟，可以去哪里看海。去其他地方，打车也都不算远了。
酒店房间奇小，泳池也袖珍，如果运气不好遇到不会中文的服务生服务就不好了，酒店退房有点提灯定损的意思，蚊子大一点污迹也要额外收取清洁费，携程也不管管…对了，隔音也差
酒店位置尚可，去壁画街大概走个15分钟左右。吃饭很方便。但是所有沿街或者能听到街面声音的房间都非常吵闹，晚上经常炸街，如果睡觉对声音很敏感，请谨慎选择这家酒店。
从北海坐轮渡来的槟城，下船打车没几分钟就到了酒店，位置很好，周边美食很多，新酒店，房间干净整洁，前台礼遇沟通和服务都很到位，安全性很高
酒店办理入住很快，等候的时候给做了咖啡☕，不得不说位置真的去哪都很方便，无论是去做CAT还是步行，附近有个大型超市买伴手礼很方便。