酒店回复: Dear Xialu,Thank you for your sincere feedback and review. We glad that you have enjoyed your stay. It is a great honor for us to be chosen among the many hotels and residences available. Look forward to your return stay in future.Best Regards,The Management
酒店回复: Hi Valued Guest,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations, especially regarding noise, ventilation, and room comfort. Your comments have been noted and will be shared with our team for improvement. Thank you again for staying with us, and we hope to have the opportunity to provide you with a better experience in the future.Best Regards,The Management
酒店回复: Dear Anchengchengxie, thank you very much for taking the time to share your detailed feedback. We are glad to hear that you found the hotel to be good value for money, quiet at night, and conveniently located near Guanghua Building, Sun Yat-sen Memorial Hall, and the seaside area. We appreciate your helpful suggestion regarding room size, especially for guests who may be sensitive to air conditioning in tropical climates. Your recommendation to choose a larger room will certainly be valuable for future guests. Thank you again for your recommendation, and we hope to have the pleasure of welcoming you back in the future. Best Regards, The Management.
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations. We understand that room size and pool facilities are important factors in overall comfort. Our room dimensions and amenities are clearly indicated at the time of booking, but we regret that they did not feel suitable for your needs. We also apologize if you experienced any inconvenience due to language barriers with our team. We continuously work to improve our multilingual service to better accommodate all of our guests. We also regret to hear about the soundproofing and any concerns related to mosquitoes or cleanliness. Your feedback has been shared with the relevant departments for immediate review and improvement. We value all guest feedback as it helps us improve, and we sincerely hope to have the opportunity to restore your confidence in us in the future. Kind regards, The Management.
酒店回复: Dear Valued Guest,Thank you for your feedback. We are glad you found the location convenient. We’re sorry to hear about the noise issue. We look forward to welcoming you again and giving us another opportunity to serve you better.Best Regards,The Management
酒店回复: Dear Valued Guest,Thank you for your kind review! We are glad you enjoyed our convenient location, clean rooms, and the friendly service from our team. We look forward to welcoming you again soon!Best Regards,The Management
酒店回复: Dear Valued Guest,Thank you for your kind review. We are glad to hear that your check-in was smooth. It is great to know our location and nearby supermarket made your stay more convenient. We hope to welcome you back again soon!Best Regards,The Management
5.0分
尊贵双床一室房
朋友出游
所见即所得，环境整洁，前台小姐姐人很好。临街有摩托声，还帮忙换了房间。旁边就是商场，吃的也很多。
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback! We are happy to hear you enjoyed the clean environment and that our receptionist made you feel welcome. We appreciate your understanding regarding the motorcycle noise and are glad our team could assist by changing your room. It is also great to know you liked the convenience of having the shopping mall and restaurants right next door. We hope to welcome you back again soon!Best Regards,The Management
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We truly appreciate your honest comments and are pleased to know that you found our hotel clean, comfortable, and well-equipped, and that you enjoyed the quality of our amenities. We sincerely apologize for any inconvenience caused by the lack of on-site parking and the noise from the neighboring bar. Your comments are very important to us, and we understand how these factors may affect a guest’s overall experience. Please be assured that our front desk team is always available to assist with room changes whenever possible to ensure a more comfortable stay. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Kind regards,The Management
酒店回复: Dear Valued Guest,Thank you very much for your positive feedback! We are delighted to hear that you were satisfied with the cleanliness of the room, the convenient location, and our front desk service. It is great to know you enjoyed the local snacks as well. We truly appreciate your support and look forward to welcoming you again!Best Regards,The Management
在地标光大旁边，市中心，房间大小还可以，两个登机箱可以铺开来，房费里没有包含早饭，每次都走个五分钟到附近的茶室吃。才三层楼，三楼只有一个很小很长条的游泳池和健身房。楼道里有个公共的冷热水饮水机。
此房型隔音很差！避雷！不是睡神就不要选211房间！临街的二楼！非常非常吵！马来国宝凌晨骑摩托炸街！吵到凌晨一点都还没睡着！并且和隔壁是有扇门连通的，隔壁讲话的声音也能听见！
木窗原本是关闭的，房间完全无阳光。下楼找前台签了协议才可以让人打开外面的木格栅稍微有点阳光，但玻璃窗仍然是锁死。不能自己开窗，完全不能通风，房间里的空气清新剂非常非常香，让鼻炎患者直接石化。
唯一值得表扬的是中文前台服务很好，但是客房设施一般，房间内纸巾盒是空的，还有牙刷牙膏都要自己下楼去问前台要。
ps 附近的网红某屋虾面很一般，点一碗试一试就行了。
因为房间太小了，所以才知道，以后去热带地区，一定选择大房间，因为老妈吹不得空调，小房间关了空调闷。除了房间小，其他都还好了，性价比高，推荐后面的人定这家的大房间的。安静程度挺好的，晚上睡觉很安逸。光华大厦就在酒店马路对面。步行距离可以去孙中山纪念馆。距离最有名的东家酒店，步行18分钟，可以去哪里看海。去其他地方，打车也都不算远了。
酒店房间奇小，泳池也袖珍，如果运气不好遇到不会中文的服务生服务就不好了，酒店退房有点提灯定损的意思，蚊子大一点污迹也要额外收取清洁费，携程也不管管…对了，隔音也差
酒店位置尚可，去壁画街大概走个15分钟左右。吃饭很方便。但是所有沿街或者能听到街面声音的房间都非常吵闹，晚上经常炸街，如果睡觉对声音很敏感，请谨慎选择这家酒店。
从北海坐轮渡来的槟城，下船打车没几分钟就到了酒店，位置很好，周边美食很多，新酒店，房间干净整洁，前台礼遇沟通和服务都很到位，安全性很高
酒店办理入住很快，等候的时候给做了咖啡☕，不得不说位置真的去哪都很方便，无论是去做CAT还是步行，附近有个大型超市买伴手礼很方便。
所见即所得，环境整洁，前台小姐姐人很好。临街有摩托声，还帮忙换了房间。旁边就是商场，吃的也很多。
没有停车场！很重要！怪我自己定的时候没看仔细，但酒店还是不错的，麻雀虽小五脏俱全，很干净，备品用的也很好，唯一不好就是旁边有酒吧，吵到凌晨3点，睡眠不好的记得找前台换房间
房间干净卫生，天天打扫，交通非常方便，设施齐全，去市区景点走路即可，当地小吃不错，前台服务热情，快捷，