We had a very disturbing and unsafe experience during our stay. Between 12 AM and 2 AM, our doorbell rang four times at irregular intervals, sometimes once, sometimes twice. The door has no peephole, so we had no way to see who was outside. It was frightening and completely unacceptable.
When we reported this to the front desk, the staff was extremely rude and unhelpful. They refused to change our room and also refused to refund the remaining nights of our stay. This is a serious security concern, and the hotel’s response was totally dismissive.
We are very disappointed and angry about how this was handled. Safety should be a top priority, and this hotel failed completely.
Would not recommend, especially for solo travelers or anyone concerned about security.
服务:朴大叔很好,很绅士,接送我们帮我们拿行李,还给我们介绍周围的环境,去哪里逛街,还推荐了导游,回复消息也很及时,非常感谢!
1楼年轻大叔很温柔儒雅,感谢帮我们调试空调!
我们订了3晚有接送机服务,免费寄存行李在一楼
设施:密码锁门,Wi-Fi,电视,冰箱,微波炉,洗衣机,烧水壶,电磁炉,电吹风,晾衣架,毛巾,
环境:比较安静,在君悦酒店后面,楼下附近有24小时便利店,24小时餐馆,附近有易买得超市,离乐天免税店,oliveyoung,公交站(汉拿医院站)也不远,很方便
房间设施齐全,带小孩方便。但是每日不打扫卫生,垃圾自己丢,毛巾和水也要自己拿。前台基本没什么服务,入住退房都是自助。评论里说有接送机,我们凌晨出发机场,沟通后说没有接送机服务。位置不错,就在君悦后门对面。
住了两晚感受还是不错的 尤其床铺非常舒适 对面就是君悦 机场过来很方便(建议打车地址填君悦 有的app定位不准确)距离新罗步行十分钟左右 下午三点才可以入住 可以先寄存行李 楼下办理入住大叔非常有趣 能听懂一点中文 他有翻译器 垃圾要自行处理需要购买公交卡才能扔垃圾,提醒下千万别再房间抽烟 我们真的吓到了 半夜和早晨警报响了三次 真的很恐慌 总体还是很推荐哦 对了 毛巾浴巾一定要自己带
服务态度好,地段也好,设施比较齐全的楼下便利店也多,离机场路程也近,坐公交去其他也快捷的,楼下吃的也多
我们这次入住经历非常令人不安,而且很不安全。从凌晨12点到凌晨2点之间,我们的门铃被按响了四次,间隔时间不规律,有时按一次,有时按两次。门上没有猫眼,我们根本无法看到外面是谁。这种情况非常吓人,完全无法接受。
当我们向前台反映这个问题时,工作人员的态度极其恶劣。他们既拒绝给我们换房间,也拒绝退还剩余几晚的房费。这是一个非常严重的安全隐患,而酒店的处理方式完全是敷衍了事。
我们对他们的处理方式感到非常失望和愤怒。安全应该是首要考虑的问题,而这家酒店完全没有做到。
We had a very disturbing and unsafe experience during our stay. Between 12 AM and 2 AM, our doorbell rang four times at irregular intervals, sometimes once, sometimes twice. The door has no peephole, so we had no way to see who was outside. It was frightening and completely unacceptable.
When we reported this to the front desk, the staff was extremely rude and unhelpful. They refused to change our room and also refused to refund the remaining nights of our stay. This is a serious security concern, and the hotel’s response was totally dismissive.
We are very disappointed and angry about how this was handled. Safety should be a top priority, and this hotel failed completely.
Would not recommend, especially for solo travelers or anyone concerned about security.
前台态度很差,check in跟他打招呼说我们要入住(英文),就很冷漠指了下旁边机器,低下头也不管你,连句话都不说
作为公寓没有厨具餐具,连杯子也没有。真的要重点标注,作为游客根本无法使用,如果想要自己做些简单早餐,不要选这家
毛巾,水,垃圾袋在电梯口自助,有时候会被拿光
位置在君悦后面,很繁华的街道,吃喝便利店不缺,但游客气息重,价格和味道没有之后住的其他街道好
旁边有很大的emart
这个价格在济州岛有很多选择,总之不太推荐
济州机场接送(二选一):非常方便
酒店位置非常棒,去哪里都很方便,在市中心
真的太棒了!上乘,超级方便。性价比超高,已经推荐给朋友们了。真心觉得值得,好评好评!
0服务0服务 看好了再定 叫个车都不行❌ 没有打扫 没有打扫 酒店式公寓 就是这样规定的 垃圾每天扔门外 可以接受再预定 有微波炉 大冰箱 洗衣机 2张大床 !地理位置又好 还有什好纠结 价格又便宜 自己带一次性浴巾 什么都没有 就是便宜 又大 干净也OK吧
公寓位置在济州市中心,临近易买得超市,周围很多餐馆。
有燃气灶台,大冰箱 微波炉 洗衣机等,自带锅铲可以做饭,一流的家电。淋浴水量充足,水压适中。被子不是被芯加被罩,没有床单被罩,感觉盖的不是被子是床罩。
突出优点能免费接送机。
就在君悦酒店旁边.离乐天.新罗路行10多分钟.旁边还有Emart超市和麦当劳.汤饭店.便利店 非常方便.房间很干净.电磁炉.微波炉.冰箱配备齐全.房间还带地暖.老板大叔会用翻译机交流.有问必答.总之非常满意的酒店。