The internet is so bad , to be a smaller hotel. They need to upgrade and the big trucks are to big for the area where the regular cars have to park. They should be in the back,or found a bigger spot where they will be safe. But the hotel is in a great area.
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酒店回复: Dear Za Za,Thank you for your feedback. We appreciate your comments regarding the internet and parking and will take them into consideration.Sincerely,EvaCypress Inn Motel By OYO West Monroe I-20
1.0分
朋友出游
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False advertisement on ******* and the well taken photos of the property. It’s just used up, broken pieces of mismatched furniture in the room. Looked creepy. Ordered a king size bed and was given a queen size. But according to property manager they don’t have kings on property. But according to ******* they do. Horrible experience , do not recommend
1.0分
其他
The room smell so bad and not clean or the sheets on the bed was not clean either. There was no refund
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酒店回复: Dear Marilyn,Thank you for sharing your feedback. We’re very sorry to hear about the cleanliness and odor issues you experienced during your stay. This is not the standard we aim to uphold. We understand your frustration and appreciate you bringing this to our attention.Regarding the refund, we’d be happy to discuss this further if you contact us directly. We hope to have the chance to make things right in the future.Sincerely,DewiCypress Inn Motel By OYO West Monroe I-20
4.0分
其他
A bit off the beaten path. Clean. Kinda run down. Perfect if you just need some sleep. Price is reasonable
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酒店回复: Dear Guest,Thank you for your honest feedback. We’re glad you found the Cypress Inn Motel clean and reasonably priced. We appreciate your comments and hope to continue improving to provide an even better stay. We look forward to welcoming you back if you’re in the area again!Best regards,Management TeamCypress Inn Motel By OYO West Monroe I-20
5.0分
其他
Parking was easy and safe and the room was very clean
3.0分
其他
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The one light in the room went out right off the bat. Internet was out the whole time. The onsite laundry is a washing machine and dryer outside behind the office
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酒店回复: Dear Timothy,Thank you for your feedback! We apologize for the inconvenience you experienced with the light and internet during your stay. We understand how frustrating this can be and will address these issues with our team to ensure a more comfortable stay for future guests.We also appreciate your note about the laundry facilities, and we’ll take your comments into consideration as we continue to improve.We hope to have the opportunity to host you again in the future.Best regards,The Cypress Inn Motel by OYO West Monroe I-20 Team
1.0分
其他
I hated everything about it
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酒店回复: Dear Erica,We’re truly sorry to hear that your experience at Cypress Inn Motel By OYO West Monroe I-20 was so disappointing. Your feedback is important to us, and we regret that we did not meet your expectations. We are reviewing your comments with our team to make improvements and provide a better experience for future guests.Sincerely,Cypress Inn Motel By OYO West Monroe I-20 Team
The internet is so bad , to be a smaller hotel. They need to upgrade and the big trucks are to big for the area where the regular cars have to park. They should be in the back,or found a bigger spot where they will be safe. But the hotel is in a great area.
False advertisement on ******* and the well taken photos of the property. It’s just used up, broken pieces of mismatched furniture in the room. Looked creepy. Ordered a king size bed and was given a queen size. But according to property manager they don’t have kings on property. But according to ******* they do. Horrible experience , do not recommend
The room smell so bad and not clean or the sheets on the bed was not clean either. There was no refund
A bit off the beaten path. Clean. Kinda run down. Perfect if you just need some sleep. Price is reasonable
Parking was easy and safe and the room was very clean
The one light in the room went out right off the bat. Internet was out the whole time. The onsite laundry is a washing machine and dryer outside behind the office
I hated everything about it
Staff wasnt very friendly