酒店回复: Daer guest,First of all, we would like to express our sincere apologies for the inconvenience you have experienced.Your account has been reviewed, and we confirm that there is no overpayment. The payment has been received in full and accurately.Best Regards
酒店回复: Değerli misafirimiz,Bizleri tercih ettiğiniz için öncelikle teşekkür ediyoruz sizleri tekrar ağırlamaktan memnuniyet duyacağız.Saygılarımızla,Mustafa DinçerRezervasyon
酒店回复: Dear Guest,First of all, we would like to thank you for choosing our hotel and for your kind comments. Additionally, necessary actions will be taken regarding the noise issue you experiencedBest Regards
酒店回复: Dear Guest,Thank you very much for your feedback.We are pleased to hear that you enjoyed our location. Regarding your comment about the room size, we would like to note that we offer a variety of room categories and sizes to suit different needs, and we would be happy to recommend a more spacious option for your next stay.We also wish to clarify that we do have a dedicated private parking area available for our guests, and our doorman is always on hand to assist with parking and vehicle arrangements.We appreciate your valuable input and look forward to welcoming you back in the future.Kind regards,
卫生不错,环境也可以,健身房也ok,前台服务周到。不过希望设施细节能更好,浴室的水龙头洗澡完后,最下面的会持续滴水一段时间。
这次住宿体验不错,除了去塔克西姆广场那段路。上坡非常陡峭,下坡路则会经过垃圾堆区域。晚上对女士来说不太安全。酒店提供免费单程穿梭巴士去塔克西姆广场,但很遗憾,在最后一天退房时,他们没有提供这项服务。对这种“销售结束服务也终止”的做法感到很失望。
首先,办理入住特别慢,我们下午2点到店办理了快一小时。其次我们入住后,一女的莫名其妙就刷开了房间,说过什么control…我们一脸懵逼。还有房间拖鞋只给了一双,住了一晚第二天打扫卫生拖鞋竟然就没了。更好笑的是check out让我们再付2000里拉,说是入住付款时候他们搞错了,收少了??? 你收少了关我p事啊,你自己操作又慢还错误,当什么服务人员。
房间实在不怎样,除了装修比较新以外,还不如快捷酒店水平,而且房间装修味道很浓,大堂充满浓浓的劣质香水味,入住慢得要命,前台无法沟通,居然告诉我们去机场要两小时,还好我们自己check了一T
因为航班问题,导致第一晚赶不上入住酒店,沟通退房无果,白白浪费了一晚房费。没有想到第二晚入住体验超预期,不但給升级了房型,还送了自助早餐,mixed omlet很好吃。第三天一早又赶飞机,酒店7点才有早餐供应,一上班特别为我们定制了早餐,丰富到很是惊喜,可惜我们来不及吃上两口。酒店从前台服务、客服打扫、餐厅服务,工作人员都很有礼貌和素质,整体服务相当好!不逊色5星级酒店服务!
整体来说还不错,距离新城区中心要步行20分钟左右,房间较小,服务尚可,但需要注意的是隔音不太行,边上房间洗澡冲水声音很清晰
在华美达安可酒店住得很愉快。
房间非常干净舒适,所有员工都非常友好。强烈推荐。
布拉克(Burak)和穆斯塔法(Mustafa)乐于助人。
我们没有遇到任何不好的地方,清洁度非常棒,员工们都很友善且乐于助人,特别感谢Ekin先生!👋🏻
位置好 但是房型小 国内小全季水准 没有停车场 doorman会把车停在酒店门前
好酒店,有代客泊车,房间干净,服务好。