Perfect location for entertainment and restaurants! Beautiful location and great property!
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酒店回复: Thank you so much for the wonderful 10/10 review! We’re thrilled to hear you loved the location, nearby entertainment, and the property itself. It means a lot that you chose to stay with us, and we’d be happy to welcome you back anytime!
5.0分
其他
This place was in the perfect location and such a nice surprise with how spacious .The staff were so friendly and helpful.
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酒店回复: Thank you so much for the amazing 10/10 review! We’re thrilled to hear you loved the spacious layout and that the location was perfect for your stay. It’s also wonderful to know the staff made you feel welcomed and taken care of. We truly appreciate you choosing our place and would love to host you again in South Lake Tahoe!
5.0分
其他
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Clean and spacious condo! Well-stocked kitchen. Fun to be in a family friendly zone. Easy walking around South Lake.2 complaints: pillows and comforter are thin and aged and need replacing.Location of condo is difficult to check in and out with a luggage cart. It requires walking the length of the property in a horseshoe shape while going up and down floors to utilize a bridge between buildings. Check out was a pain because the hallway was full of housekeeping carts that were a challenge to navigate around. Also, don't leave your key in the room like we did as it made it challenging to get up to the floor that crosses the buildings.
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酒店回复: Thank you so much for your 10/10 review! We’re so glad you enjoyed the clean, spacious condo, the well-stocked kitchen, and the family-friendly location with easy access to everything in South Lake Tahoe.We truly appreciate your helpful feedback as well. We’re already reviewing the pillows and comforter to ensure they’re updated and more comfortable for future stays. We also understand the challenges you experienced with the check-in/out route and navigating with carts, and we’re passing this along to the property team to help improve the process and hallway accessibility. The note about the key access is also very helpful—thank you for calling that out.We’re grateful you chose to stay with us and hope to welcome you back again for an even smoother experience!
5.0分
其他
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Great Location
Very nice property, great kitchen. Close to everything. Owner was very responsive and quick to handle any questions or issues. Free valet parking was extremely efficient. Pool heated.
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酒店回复: Thank you so much for the wonderful 10/10 review! We’re thrilled to hear you enjoyed the property, the kitchen, and the convenient location. I’m glad we could be responsive and helpful during your stay, and it’s great to know the valet and heated pool added to your experience. We truly appreciate you staying with us and would love to welcome you back anytime!
3.0分
其他
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Great location..room need some attention
Stayed at the vacation residence. Great location in the middle of Heavenly village, Restaurants close by. The room details online weren’t clear. The Room was clean. Shower door leaks if not slammed through the gasket. First time ever I have seen this!!!!The Shower is so small with no handheld shower head, which make it harder to shower. New Towels policy, towels are extra if want fresh towels which is ridiculous if are staying with kids for 2-3 nights in a 4 star hotel!!! I NEVER heard that before. The light on the small make up mirror wasn’t working also. Bathroom is nice and big the rooms feels cosy but not enough lights.We booked a suite sleeps 6. Thinking it was two rooms but sadly it was one king bed and the rest sleeps in the family room (sofa bed and 2 bed by the window as a day bed but the mattress is hard as rock )Upon arrival there was no bedding for all the bed just for the sleeper sofa and the cover was a waffle blanket instead of comforter. We asked for the bedding they brought for the two window bed and again waffle blanket. The kids froze at night the following day we requested comforter & they brought gladly but not sure why this wasn’t offer in the first place. Over all stay was great we loved the game room even it was really far walk from our unit
5.0分
其他
Another great stay!
We had another wonderful trip thanks to a great property and hosts!
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酒店回复: Jonathan, so apprecaite the kind words! There is no compliment better than having a return guest. Can't wait until the next time!
5.0分
其他
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Cozy Apartment in the heart of the town
Charm apartment in the heart of the town, everything is within walking distance. The apartment is nice and clean my family loved it.
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酒店回复: So happy to hear that you and the family had a great time! You are welcome back anytime!
5.0分
其他
Great location
Great location, easy access to shops and local parks
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酒店回复: Appreciate you taking the time Ray to share that you thought we are located in a great location. Right in the Heavly courtyard!
5.0分
其他
Family fun
Location is good and car valet is great. Room is a bit small for family of five, but we made it work.
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酒店回复: Thank you Bradley for your stay! We are happy that you enjoyed the location and the valet service. Hope to have you and your family again!
5.0分
其他
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Wonderful
This is a wonderful property located in the Heavenly village. This was our first stay in the village and it was everything we could hope for and more. The hosts were very responsive and the property was as advertised.
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酒店回复: Thank you Jon for the kind words, we are ecstatic that your experience was a great one and that the property was what you hoped it would be. Come back soon!
Perfect location for entertainment and restaurants! Beautiful location and great property!
This place was in the perfect location and such a nice surprise with how spacious .The staff were so friendly and helpful.
Clean and spacious condo! Well-stocked kitchen. Fun to be in a family friendly zone. Easy walking around South Lake.2 complaints: pillows and comforter are thin and aged and need replacing.Location of condo is difficult to check in and out with a luggage cart. It requires walking the length of the property in a horseshoe shape while going up and down floors to utilize a bridge between buildings. Check out was a pain because the hallway was full of housekeeping carts that were a challenge to navigate around. Also, don't leave your key in the room like we did as it made it challenging to get up to the floor that crosses the buildings.
Great Location
Very nice property, great kitchen. Close to everything. Owner was very responsive and quick to handle any questions or issues. Free valet parking was extremely efficient. Pool heated.
Great location..room need some attention
Stayed at the vacation residence. Great location in the middle of Heavenly village, Restaurants close by. The room details online weren’t clear. The Room was clean. Shower door leaks if not slammed through the gasket. First time ever I have seen this!!!!The Shower is so small with no handheld shower head, which make it harder to shower. New Towels policy, towels are extra if want fresh towels which is ridiculous if are staying with kids for 2-3 nights in a 4 star hotel!!! I NEVER heard that before. The light on the small make up mirror wasn’t working also. Bathroom is nice and big the rooms feels cosy but not enough lights.We booked a suite sleeps 6. Thinking it was two rooms but sadly it was one king bed and the rest sleeps in the family room (sofa bed and 2 bed by the window as a day bed but the mattress is hard as rock )Upon arrival there was no bedding for all the bed just for the sleeper sofa and the cover was a waffle blanket instead of comforter. We asked for the bedding they brought for the two window bed and again waffle blanket. The kids froze at night the following day we requested comforter & they brought gladly but not sure why this wasn’t offer in the first place. Over all stay was great we loved the game room even it was really far walk from our unit
Another great stay!
We had another wonderful trip thanks to a great property and hosts!
Cozy Apartment in the heart of the town
Charm apartment in the heart of the town, everything is within walking distance. The apartment is nice and clean my family loved it.
Great location
Great location, easy access to shops and local parks
Family fun
Location is good and car valet is great. Room is a bit small for family of five, but we made it work.
Wonderful
This is a wonderful property located in the Heavenly village. This was our first stay in the village and it was everything we could hope for and more. The hosts were very responsive and the property was as advertised.