酒店回复: Thank you so much for your detailed and thoughtful review! We're delighted to hear that you found our facilities well-equipped and appreciated the cleanliness of our rooms and bedding. It's great to know that our front desk team made your stay more comfortable with their friendly service and fluent English. We're also glad our convenient location near public transport and local amenities added to your overall experience. We truly appreciate your feedback and hope to welcome you back again soon!

酒店回复: Dear Guest,Thank you for taking the time to share your feedback.We would like to clarify that our check-in time is from 3:00 PM and check-out is by 10:00 AM, as indicated in our booking policies. For guests staying multiple nights, regular housekeeping is normally included; however, if a room requires additional cleaning outside the scheduled service, a €15 cleaning fee may apply.Hair dryers are available for guests to borrow from the front desk and are kindly requested to be returned after use so that other guests may also access them. Luggage storage is available for a fee of €5 per piece.Regarding the room rate during the exhibition period, prices may vary due to high demand across the city during major events. We always strive to remain competitive within the local market while continuing to provide the best possible service to our guests.We appreciate your comments, as they help us improve our communication and guest experience. We hope to have the opportunity to welcome you again in the future.Kind regards,easyHotel Team

酒店回复: Thank you for taking the time to share your review. We’re glad to hear that you found the room clean and that our location was convenient for your stay.We also appreciate your feedback regarding the room size and the additional services. The optional services you mentioned, such as extra room cleaning, luggage storage, and late check-out, do have an additional cost, and we always aim to keep this information clear for our guests.Your comments are very valuable to us, and we hope to have the opportunity to welcome you again in the future.

酒店回复: Thank you for your review! We’re happy to hear that you enjoyed the ambiance of the room and the helpfulness of our staff. We appreciate your kind words about our team member, and we’ll make sure to pass on your positive feedback to him. We take guest comments seriously, and we’re committed to providing a welcoming experience for everyone. We look forward to hosting you again in the future!

酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our convenient location near the subway and the quiet atmosphere of our residential neighborhood.

酒店回复: Dear Edwin,Thank you for taking the time to share your feedback following your stay with us at EasyHotel La Sagrera.We’re glad to hear that you found our hotel clean and appreciated our 24-hour front desk service as well as the convenient location near the subway. Your comments about the room size and lack of bedside outlets in the double rooms are noted and appreciated — we are always looking for ways to improve the guest experience.Regarding housekeeping we offer the extra cleaning service only for reservations of 6 nights and more. We hope to have the opportunity to welcome you again in the future!Warm regards,The EasyHotel La Sagrera Team

酒店回复: Thank you so much for your kind words! We’re delighted to hear that you enjoyed the comfort of our rooms, the convenient location, and the service provided by Gabriel. Your positive experience means a lot to us, and we look forward to welcoming you back on your next visit!

酒店回复: Thank you very much for taking the time to share your wonderful review.We are delighted to hear that you enjoyed the charm of our budget hotel and that the cleanliness, location, and friendliness of our staff met your expectations. We are also glad that the information about extra charges was clear and transparent, and that you felt the overall value was great.It is especially nice to know that our proximity to the subway station was convenient for your stay. We truly appreciate your kind words and perfect scores, and we hope to welcome you back again in the future.

酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We truly appreciate your comments.We are sincerely sorry to learn that the room size did not meet your expectations and that you experienced inconvenience with your luggage. We understand how important comfort and space are, especially when traveling with more than one suitcase, and we regret any discomfort this may have caused.Regarding the luggage storage fee and the city tax, we would like to clarify that these charges are applied in accordance with local regulations and property policies. The city tax, in particular, is established by the local authorities and is mandatory for all guests. We always aim to communicate these details clearly prior to arrival.Your feedback is extremely valuable to us, as it helps us improve both our communication and our guests’ overall experience. We hope to have the opportunity to welcome you again and provide a stay that better meets your expectations.Kind regards,easyHotel Team

酒店回复: Thank you very much for your feedback and for staying with us. We're glad to hear that you were satisfied with the cleanliness and found the mattress comfortable — your comfort is very important to us.We apologize for the inconvenience you experienced with the WiFi during your stay. We're happy to let you know that the issue has since been resolved and the WiFi now works smoothly throughout the property.We hope to have the opportunity to welcome you again in the future!