酒店回复: Thank you so much for your detailed and thoughtful review! We're delighted to hear that you found our facilities well-equipped and appreciated the cleanliness of our rooms and bedding. It's great to know that our front desk team made your stay more comfortable with their friendly service and fluent English. We're also glad our convenient location near public transport and local amenities added to your overall experience. We truly appreciate your feedback and hope to welcome you back again soon!
酒店回复: Thank you for your review! We’re happy to hear that you enjoyed the ambiance of the room and the helpfulness of our staff. We appreciate your kind words about our team member, and we’ll make sure to pass on your positive feedback to him. We take guest comments seriously, and we’re committed to providing a welcoming experience for everyone. We look forward to hosting you again in the future!
酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our convenient location near the subway and the quiet atmosphere of our residential neighborhood.
4.0分
标准双床房
朋友出游
设施：酒店是快捷酒店。房间面积不大，双人间的床头插座不够用。
卫生：酒店干净卫生。续住没有打扫服务。
环境：距离地铁比较近，步行5分钟。
服务：前台24小时有工作人员。
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酒店回复: Dear Edwin,Thank you for taking the time to share your feedback following your stay with us at EasyHotel La Sagrera.We’re glad to hear that you found our hotel clean and appreciated our 24-hour front desk service as well as the convenient location near the subway. Your comments about the room size and lack of bedside outlets in the double rooms are noted and appreciated — we are always looking for ways to improve the guest experience.Regarding housekeeping we offer the extra cleaning service only for reservations of 6 nights and more. We hope to have the opportunity to welcome you again in the future!Warm regards,The EasyHotel La Sagrera Team
酒店回复: Thank you so much for your kind words! We’re delighted to hear that you enjoyed the comfort of our rooms, the convenient location, and the service provided by Gabriel. Your positive experience means a lot to us, and we look forward to welcoming you back on your next visit!
1人觉得有用
4.7分
标准双人间
独自旅行
WIFI信号非常差，根本无法流畅的上网。
卫生条件不错，很满意。床垫的舒适度很棒。
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酒店回复: Thank you very much for your feedback and for staying with us. We're glad to hear that you were satisfied with the cleanliness and found the mattress comfortable — your comfort is very important to us.We apologize for the inconvenience you experienced with the WiFi during your stay. We're happy to let you know that the issue has since been resolved and the WiFi now works smoothly throughout the property.We hope to have the opportunity to welcome you again in the future!
酒店回复: Dear Guest,Thank you for sharing your feedback. We are very sorry to hear that your experience did not meet your expectations. Please allow us to clarify a few important points regarding our standards of cleanliness and service:Bedding and linens: All sheets and bedding are thoroughly washed and replaced after every single stay without exception and every 6 days for everybody. Hygiene and guest comfort are always our top priorities.Additional bedding: Fresh sets of sheets or towels are always available upon request. In some cases, an extra fee may apply if guests request multiple changes during the same stay, but our staff is always ready to assist.Trash removal and supplies: We respect our guests’ privacy and do not enter rooms unless specifically asked. If guests request trash collection or additional supplies such as paper towels, we are happy to provide them promptly.We regret that there may have been a misunderstanding regarding these services, and we will review your comments with our team to ensure clearer communication in the future.We value your feedback and thank you for bringing these matters to our attention.Sincerely,EasyHotel Team
酒店回复: Thank you for your feedback. We appreciate you sharing your experience. Some rooms feature sealed windows as part of the hotel’s design to ensure comfort and energy efficiency, and we apologize if this was not clearly indicated at the time of booking. Regarding the use of natural wood panels in the hotel’s construction, these materials are chosen for their aesthetic and environmental benefits. Occasionally, new materials can have a mild initial scent, which typically dissipates quickly. We’re sorry to hear you experienced discomfort and appreciate your understanding. Your comments will be passed along to help continue improving guest satisfaction.
设施：设施齐全 大厅有自动贩卖机 咖啡机和饮水器 房间不大但是很干净整洁
卫生：卫生环境很好 被褥也都很干净
服务：前台超级热情 英语也很流利 沟通没困难
环境：距离L1地铁非常接近 步行100-200米就是 周围巴士也很多 去景点都很方便 过一个路口还有便利店超市 楼下餐馆也很多
前台有两班人，房间虽小但环境不错、小哥哥人很好也很热情很乐于帮助，白人女子对亚洲人会不太耐烦，总体来说还是不错的❤️
酒店是连锁廉价酒店，什么都要付费，提前入住20欧，寄存行李5欧一件，然后什么备品都没有，拖鞋也无，饮水在一楼。但是离地铁站很近，出行方便，酒店很新，而且处于居民区，很安静。
设施：酒店是快捷酒店。房间面积不大，双人间的床头插座不够用。
卫生：酒店干净卫生。续住没有打扫服务。
环境：距离地铁比较近，步行5分钟。
服务：前台24小时有工作人员。
酒店很新很干净，房间很温馨，离地铁站站超近，步行两分钟可到达一号线，出行方便，帮我们办理入住的Gabriel人超好，非常健谈，入住体验不错！
WIFI信号非常差，根本无法流畅的上网。
卫生条件不错，很满意。床垫的舒适度很棒。
这是一家小巧、新颖又舒适的酒店，离地铁站很近，离圣家堂也只有20分钟路程。整体符合二星级酒店的标准。
唯一美中不足的是：入住当天房间要到下午四点左右才能准备好，而退房时间却要求在上午十点前。
真的半星都不想给 不卫生 床单一股白人的体臭味 明显是没有一客一换 刚刚入住想让他换一套床品 被告知要付15欧，而且还要等第二天，
最无语的是，住了六天，一次垃圾没倒，一次纸巾没有加，无语至极
没有多次要求更换床单，入住就提出更换床单 有且只有一次，但是你们收了 15 欧才换的！
虚假标注、写着有窗，实际不能开窗！根本没有标明和告知是密封房！否则不会订这家！新酒店用很多板材，至今都有甲醛，住一晚就头疼嗓子疼，我们醒来喉咙难受，退房后很快离开了。
这是一家位于拉萨格雷拉（La Sagrera）区全新的酒店。我们住了3晚，前台接待员真的非常乐于助人。他们在大堂为我们提供了饮用水补充服务。带独立浴室的房间还不错，物有所值。前台24小时都有人，如果你需要吹风机或熨衣板，尽管问他们。他们还提供行李寄存服务，所有费用都可以刷卡支付。