酒店回复: Thank you very much for staying with us and for sharing your wonderful review.We are delighted to hear that you enjoyed the spacious rooms, beautiful views, and our new facilities, as well as the service provided by our team. It is especially heartening to know that the handling of your luggage and the smooth check-in process helped make your stay more comfortable.We are also glad that you enjoyed our breakfast and French restaurant, and that the combination of food and wine added to your experience.We truly look forward to welcoming you back on your next visit to Hokkaido and hope to make your stay just as memorable.Kind regards,InterContinental Sapporo

酒店回复: Thank you very much for your kind review. We are delighted to hear that you enjoyed our front desk service and appreciated the thoughtful care from our housekeeping team.Your warm words truly encourage us, and we will gladly share them with our staff.We look forward to welcoming you back to InterContinental Sapporo on your next visit to Sapporo.Warm regards,InterContinental Sapporo

酒店回复: Thank you very much for choosing InterContinental Sapporo and for sharing your valuable feedback.We are delighted to hear your kind words regarding our concierge service, your room—especially the bathroom—and the soundproofing. Your compliments are truly appreciated.We also thank you for your understanding regarding the slight new-hotel scent. It is our pleasure to hear that you enjoyed the rooftop on the 9th floor as well.Your warm comments are a great encouragement for our team, and we will continue striving to provide an even more comfortable and enjoyable stay for all our guests.We look forward to welcoming you back to our hotel on your next visit to Sapporo.Kind Regards,InterContinental Sapporo

酒店回复: Thank you very much for staying at InterContinental Sapporo.We sincerely appreciate you taking the time to share your feedback.We are delighted to hear that you appreciated our convenient location near Nakajima Park.At the same time, we sincerely apologize that our hotel ambiance and in-room amenities did not meet your expectations.Your comments regarding the water provision and room facilities are highly valued and will be taken into account as we continue to improve our services.We look forward to welcoming you back to Sapporo, and hope to provide you with an even more enjoyable stay on your next visit. Kind regards,InterContinental Sapporo