酒店回复: Dear Mr. Shuigejiaojiao,Thank you for your wonderful review! We're thrilled to hear that Grand Anara Airport Hotel not only met but exceeded your expectations. Our strategic location near the first floor of Terminal 3’s domestic departures, with easy access to the international area and pick-up zone, is designed to offer seamless convenience for travelers.We're especially glad you enjoyed the quiet atmosphere, a rare find in an airport setting, and something we take pride in maintaining for our guests’ comfort and rest.We look forward to welcoming you again for another peaceful and well-connected stay.Warm regards,Hotel ManagementGrand Anara Airport Hotel
酒店回复: Dear Mr. Dewdiu,Thank you for your kind review. We're delighted that you had a great stay and appreciated our excellent service.We understand your note about the two Anara hotels in Terminal 3—one for international departures and one for domestic departures, and we appreciate your reminder to fellow travelers not to get them mixed up.We’re also glad our team was able to assist and ensure your comfort by securing the additional door in your room, helping you feel safe and at ease.Your feedback means a lot to us, and we look forward to welcoming you again at Grand Anara Airport Hotel for another seamless and reassuring experience.Warm regards,Hotel ManagementGrand Anara Airport Hotel
酒店回复: Dear cathchu,Thank you for taking the time to share your detailed impressions. We truly value your feedback, as it helps us refine the experience for all future guests.We're sorry to hear that the lobby fragrance felt overpowering and that the gym's air quality and ventilation did not meet expectations. Your comments have been shared with our housekeeping and engineering teams to reassess the scent levels and improve airflow in the fitness area. Guest comfort is our top priority, and we appreciate your candor.You're absolutely right, Grand Anara Airport Hotel is the newly opened property in Terminal 3 Domestic, distinct from the original Anara Hotel in Terminal 3 International. We understand that signage for Grand Anara is currently limited, which can make navigation confusing. The entrance is indeed located near A&W and the East Lobby Gate 5, close to the AW parking area. We're actively working with airport authorities to improve visibility and wayfinding for our guests.Thank you again for your thoughtful review. We hope to welcome you back with a more seamless and refreshing experience.Warm regards,Hotel ManagementGrand Anara Airport Hotel
酒店回复: Dear Valued Guest,Thank you for your kind feedback. We’re delighted to know that you enjoyed both the room and the service at Grand Anara Airport Hotel.Your appreciation motivates our team to continue delivering the best experience for every guest. We look forward to welcoming you again soon.Warm regards,Hotel ManagementGrand Anara Airport Hotel
新酒店,超预期,靠近国内出发1楼,离国际区和接机区都很近,关键是很安静啊
虽然离国际航站楼有点远,但这绝对是雅加达机场附近最好的酒店。设施很新,因为刚翻修过,非常干净。不过,浴室里会有一点管道返上来的霉味。总体来说,还是挺满意的,因为大部分都很整洁。早餐也不错。
挺好的。有两个Anara,一家在国际出发,一家在国内出发,别弄错了。服务挺好的,我对房间里还有一个门感到害怕,他们帮我锁掉了。
因为转机选择入住Grand Anara机场酒店。酒店就在T3国内航班航站楼旁边,对于转机旅客来说位置非常完美。员工们都很友善热情,入住体验很棒。
唯一不足是窗外景色不太好,水温也不太稳定。
酒店干净、舒适、安静,有泳池和健身房,早餐的菜品也很美味。
餐厅和大堂都有吸烟区。
大堂的咖啡也很好喝。
服务周到!
请继续保持!👍👍
毗邻国内航站楼T3的最新机场酒店。被分配到一间120平米的无障碍客房,但下水有问题。早餐餐厅早上6点开始营业。
大堂的香味太浓郁,闻着刺鼻
健身房甲醛味和塑胶气味重,不通风
有两个机场Anara酒店,一个是在国际航厦的老 Anara,这家是Domestic航厦的新开的Grand Anara酒店。
抵达机场抬头看标志的话没有指引到Grand Anara的,不过问人的话都知道。
Domestic、A&W旁就是入口。
这家酒店有点难找,如果有指示牌会方便很多。虽然性价比不高,但因为它就在T3航站楼里,所以作为转机酒店来说还是不错的,员工的服务态度也很好。有点像在机场里玩“寻宝游戏”找酒店的感觉。
因为赶早班机,我预订了这家酒店住一晚。位置很棒,离机场步行可达,干净又安全。房间里没有电话,但提供了一台iPad替代。可惜iPad用不了,不能滑动屏幕。电视需要登录才能看,所以我也没法用。也没有操作说明。不过,这家酒店干净安全,住一晚还是很舒适的。
房间,服务都很好