No toilet paper, no hand soap, ONE towel (for two people staying 4 days), the floor was discusting and we found a roach. Don't stay here.
2.0分
其他
It's just a motel that is more for long term living of low income people not necessarily a place to stay if you're not in a pinch.
1.0分
情侣出游
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Really bad place, from the beginning we have to way like 1 hour to get the room ready, the bathroom have no privacy at all because the door was removed and put it outside, no internet, the freezer wasn’t working, no trash cans at all, they told us to take the trash all the way outside to a trash dump, the towels were like broken and all dirty, tv not working either.
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酒店回复: Hi David,Thank you for sharing your feedback. We’re very sorry to hear about the multiple issues you experienced at Arrow Motel by OYO Near Downtown. This is far below the standard we aim to provide, and we sincerely apologize for the inconvenience. Your comments have been shared with our team to ensure improvements are made for future guests.Regards,JamesArrow Motel by OYO Near Downtown
1.0分
其他
Said room wasn’t reserved!!! Had nowhere to stay!!
4.0分
商务出差
It’s great and nice and quiet
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酒店回复: Dear Guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you found your stay to be great, nice, and quiet. Your feedback is invaluable, and we would love to understand more about your experience to ensure we continue to improve and provide the best service possible.We hope to welcome you back soon for an even better experience.Warm regards, Team OYO
3.0分
其他
Was able to check in early
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酒店回复: Dear Guest,We're delighted to hear that our team was able to accommodate your early check-in request. We understand how important it is to have a smooth start to your stay, and we're glad we could make that happen for you. We look forward to welcoming you back and continuing to provide you with a seamless experience.Warm regards, Team OYO
5.0分
其他
All good
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that your experience was positive. Your satisfaction is important to us, and we hope to make your next stay even better.Warm regards, Team OYO
收了我20押金竟然不退，也不给我收据。房间连卫生纸也没有
No toilet paper, no hand soap, ONE towel (for two people staying 4 days), the floor was discusting and we found a roach. Don't stay here.
It's just a motel that is more for long term living of low income people not necessarily a place to stay if you're not in a pinch.
Really bad place, from the beginning we have to way like 1 hour to get the room ready, the bathroom have no privacy at all because the door was removed and put it outside, no internet, the freezer wasn’t working, no trash cans at all, they told us to take the trash all the way outside to a trash dump, the towels were like broken and all dirty, tv not working either.
Said room wasn’t reserved!!! Had nowhere to stay!!
It’s great and nice and quiet
Was able to check in early
All good