Dirty, no hot water in shower first day, no hot water in sink second day, roaches, flies, old and dilapidated, rude staff, noisy, dogs barking throughout the night, refused to give refund when I complained five times.
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酒店回复: Hi Ray,Thank you for sharing your feedback about your stay at Crown Inn by OYO Orangeburg Hwy 301. We sincerely apologize for the issues you encountered with cleanliness, hot water, pests, noise, and service. This is not the experience we aim to provide. Your comments have been shared with our management team to address these concerns and improve our services for future guests.We appreciate you bringing this to our attention and hope you might consider giving us another opportunity to provide a better stay.Best regards,Management TeamCrown Inn by OYO Orangeburg Hwy 301
2.0分
其他
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Room was not clean. Blunt in windowsill of bathroom. Bed sheets don't look clean. Plaster falling from ceiling. Room walls haven't been cleaned or painted in years. Also, throughout the night people knocked on door and ran. Couldn't sleep due to knocking on door. Good price but safety and peace not a good place.
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酒店回复: Dear Calvin,Thank you for your feedback. We’re very sorry to hear about your experience at Crown Inn by OYO Orangeburg Hwy 301. Cleanliness, comfort, and guest safety are top priorities for us, and we regret that we fell short during your stay.Your concerns have been shared with our team for immediate review and action. We appreciate you bringing these issues to our attention and giving us the opportunity to improve.Sincerely,Hotel ManagementCrown Inn by OYO Orangeburg Hwy 301
1.0分
其他
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DISGUSTING!!
Disgusting accomdations. Filthy and in disrepair. If this is the standard of OYO hotels , we will never uuse another one. The mattress was reasonably firm ... NOTHING else in the room was close to a minimum. Curtains that didn't close, heating unit that buzzed and turned on and off all night, no bathroom mirror, no shower curtain ... could go on. We tolerated it only because it was 11pm and it was 1nt on our way driving north. Oyo should fix this place or dump it !
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酒店回复: Dear Guest,We deeply regret that your stay was disappointing and that the conditions of the room did not meet your expectations. Your feedback regarding cleanliness and maintenance issues is concerning, and we apologize for the discomfort you experienced. Please know that we take these matters seriously, and we are working to address the concerns you’ve raised with our team to improve our property. We value your feedback and hope you will consider giving us another chance in the future to provide a better experience.Best regards,The Crown Inn Team
3.0分
其他
Nothing was placed i ever stayed
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酒店回复: Dear Bruce,Thank you for your feedback. We're sorry to hear that your experience at Crown Inn by OYO Orangeburg Hwy 301 did not meet your expectations. Your comments are important to us, and we’re working hard to improve our service and guest experience. We appreciate you taking the time to share your thoughts.Sincerely,The Crown Inn Team
Dirty, no hot water in shower first day, no hot water in sink second day, roaches, flies, old and dilapidated, rude staff, noisy, dogs barking throughout the night, refused to give refund when I complained five times.
Room was not clean. Blunt in windowsill of bathroom. Bed sheets don't look clean. Plaster falling from ceiling. Room walls haven't been cleaned or painted in years. Also, throughout the night people knocked on door and ran. Couldn't sleep due to knocking on door. Good price but safety and peace not a good place.
DISGUSTING!!
Disgusting accomdations. Filthy and in disrepair. If this is the standard of OYO hotels , we will never uuse another one. The mattress was reasonably firm ... NOTHING else in the room was close to a minimum. Curtains that didn't close, heating unit that buzzed and turned on and off all night, no bathroom mirror, no shower curtain ... could go on. We tolerated it only because it was 11pm and it was 1nt on our way driving north. Oyo should fix this place or dump it !
Nothing was placed i ever stayed