I recommend this place for anyone looking to have an amazing time in Belize. I would have given it a five star if, I didn’t have trouble with the hot water in the shower the first night I was there. The hotel is clean, affordable and provides hotel amenities such as toothbrush, toothpaste, bottled water etc. which was great. It is a very safe place with security. Everything is nearby, which was convenient, as I was not good with directions 😂. The best part was the spectacular view my room offered me everyday!! I wish they had chairs in the balcony but that’s just me nitpicking.
The staff is what makes the hotel unforgettable. I went to Belize as a solo traveler, to heal my heart and soul. To begin I was greeted by Jordana at the front desk. Her kind hospitality made me feel welcomed. I was impressed with Mel, the manager and Florette the housemaid because they surprised me for my birthday with a towel cake in my room. Making my special day even more special. It’s the little things that made this hotel special. Edward my night in shining armor helped me every day with getting to places as I always got lost, he even drew me a map so I would know where I would be going. 😂 I can’t wait to return!!
3.0分
朋友出游
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The property is pretty solid except for one critical issue. They purposely shut the water off at night. They(staff) intentionally said that the water went bad, but I learned from a staff member after complaining about not being able to flush the toilet 🚽 or take a shower 🚿 that they purposely turn the water off every night. I found this to be very frustrating considering I am used to coming to my room and washing the great outdoors off of me. I never did get an explanation as to why they shut the water off every night. SMH
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酒店回复: Good day Eugene, we are sorry you had this bad experience, I'm not aware who mentioned to you we close the water at night, we do no t do that, maybe there was a misunderstanding in the information. Our water pump failed in the middle of the night and due to weekend we could not get new equipment as soon as we would like, I thought the cash compensation satisfy you as you extend your stay, to me meaning you liked our serviceWe would appreciate you consider visiting us again
I recommend this place for anyone looking to have an amazing time in Belize. I would have given it a five star if, I didn’t have trouble with the hot water in the shower the first night I was there. The hotel is clean, affordable and provides hotel amenities such as toothbrush, toothpaste, bottled water etc. which was great. It is a very safe place with security. Everything is nearby, which was convenient, as I was not good with directions 😂. The best part was the spectacular view my room offered me everyday!! I wish they had chairs in the balcony but that’s just me nitpicking.
The staff is what makes the hotel unforgettable. I went to Belize as a solo traveler, to heal my heart and soul. To begin I was greeted by Jordana at the front desk. Her kind hospitality made me feel welcomed. I was impressed with Mel, the manager and Florette the housemaid because they surprised me for my birthday with a towel cake in my room. Making my special day even more special. It’s the little things that made this hotel special. Edward my night in shining armor helped me every day with getting to places as I always got lost, he even drew me a map so I would know where I would be going. 😂 I can’t wait to return!!
The property is pretty solid except for one critical issue. They purposely shut the water off at night. They(staff) intentionally said that the water went bad, but I learned from a staff member after complaining about not being able to flush the toilet 🚽 or take a shower 🚿 that they purposely turn the water off every night. I found this to be very frustrating considering I am used to coming to my room and washing the great outdoors off of me. I never did get an explanation as to why they shut the water off every night. SMH