酒店回复: Hi M350781***,Thank you for sharing your feedback. We’re very sorry to hear that your stay did not meet your expectations. Our property is an apartment hotel, designed to combine the comfort of home with the benefits of a hotel. We have 120 rooms, each unique, varying in size from 25m² to 99m², so layouts and views can differ significantly.We hear your concerns regarding the room you booked, and our team is always happy to show different options within the same category. We apologize if this was not clearly communicated. Regarding payment, our team follows the terms and conditions of the booking platform, but we are always happy to review special circumstances with guests.Your feedback is important to us and will help us improve our communication and services. We hope to have the opportunity to provide a stay that better matches your expectations in the future. We love to welcome you back to give you the choice of room you booked.Warm regards, Your A by Adina Team
酒店回复: Hi _WeChat289199***,Thank you for sharing your feedback. We’re very sorry to hear about your experience with both the pool policy and housekeeping – this is certainly not the standard we aim to provide.Regarding the pool, we do have a strict local law concerning swimwear, and we sincerely apologize that this was not communicated to you in a more polite and professional manner. As for housekeeping, for long stays, rooms are cleaned once per week as stated in our terms and conditions. We are always happy to provide extra cleaning or services upon request.We truly appreciate your comments and will use them to improve our service. We hope to have the opportunity to welcome you back and provide a more seamless experience.Warm regards,Your A by Adina Team
酒店回复: Hi Lingagaaaaa,Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your clean and comfortable room. We also appreciate your honest comments regarding our restaurant. Your feedback helps us continually improve, and we hope to have the chance to welcome you back for another enjoyable stay.Warm regards,A by Adina Team
5.0分
18套 行政单房公寓
朋友出游
房间很干净，设施很好，周边安静，有超市。
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酒店回复: Dear Anonymous,Thank you for your fantastic feedback and perfect score. We’re delighted to hear that you enjoyed the cleanliness of the room, our facilities, the quiet surroundings, and the convenience of having a supermarket nearby. It’s wonderful to know your stay was a 10 out of 10 experience.We truly appreciate you taking the time to share your thoughts and hope to welcome you back again very soon.Warm regards,Your A by Adina Team
4.7分
一室房
商务出差
原文
翻译由AI提供
这是一次很好的体验，房间很干净，地理位置也很好。
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酒店回复: 亲爱的嫂子，您好！
非常感谢您的好评！我们很高兴得知您入住愉快，并对我们干净的房间和便利的地理位置感到满意。您的反馈激励着我们团队不断提升服务质量。期待您的再次光临！
此致，
A by Adina 团队
点评来源 Trip.com
3.2分
一室房
其他
原文
翻译由AI提供
房间可以打扫得更干净一些。
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酒店回复: 尊敬的访客用户，您好！
感谢您分享您的反馈。我们很高兴您入住我们酒店，并感谢您对房间清洁度的坦诚评价。我们会将此问题反馈给客房服务团队，以便改进服务，提升您下次入住的体验。我们期待有机会再次欢迎您的光临，并为您提供更优质的入住体验。
此致，
A by Adina 团队
设施非常全，泳池，健身房，厨具餐具洗衣机一应俱全，还有桑拿房，楼下有超市，旁边是多瑙河，很方便。
checkin略费了点功夫，开始没注意，在一楼转了一大圈没找到前台，看电梯才发现前台在五楼。
这个不是酒店 只是普通公寓度假屋 房间超级小 没有任何景观非常压抑 无法入住 我付房间费 酒店不退 巨差 花了3200大洋 亲身体验 非常差 最多一星公寓 谈不上酒店 楼层很低 这个只有2-3层是度假屋 其他的是公寓楼 酒店房间和预定房间不符合
穿了一个正常的泳衣准备去游泳，然后被告知不穿比基尼不让进🥲服务真的很扣分，住了一周也没来打扫过两次卫生。打扫也只是把床稍微折了折。
还行吧，国内如家商旅的水平，设施齐全，有洗碗机微波炉洗衣机，锅碗齐全可以自己做饭，卫生打扫不及时，人员服务还挺热心，有个亚裔小姐姐好心帮我叫了uber
房间很新，非常干净漂亮。就是酒店自带的餐厅个人觉得性价比不高。
房间很干净，设施很好，周边安静，有超市。
这是一次很好的体验，房间很干净，地理位置也很好。
房间可以打扫得更干净一些。
完美的体验！
维也纳阿迪娜A酒店是我最喜欢的新酒店。我已经入住过两次了，而且肯定不会是最后一次。客房/公寓设计得非常周到，设施齐全。但最让我赞赏的是酒店员工——他们非常友好热情，乐于助人，无论我有什么要求，他们都会尽力满足。