Its a wonderful place for a short stay. Very peaceful, the owner & staff was super polite. For food you have to depend on Zomato or Swiggy. Very close to the US Consulate.
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酒店回复: We're delighted to hear you had a great experience! Thank you for taking the time to share your feedback
1.0分
商务出差
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Rooms not at all clean..ants were roaming everywhere ,even on bed..
No tissues, paper rolls in toilets
Very dirty kettle to make tea
Overall services were very poor.
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酒店回复: Bymistake the guests were reportedly entered a dirty room, not allotted to them.However, immediateely they were shifted to a Nice Room.
3.0分
商务出差
The bathrooms were not cleaned from previous stay.
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酒店回复: We sincerely apologize for the cleanliness issues you experienced during your stay. We have addressed this with our housekeeping team to ensure it is an isolated incident. Thank you for bringing it to our attention.
1.0分
家庭亲子
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I had a very disappointing experience at Novel Hotel. One of the staff members, Manish, was extremely rude and unprofessional during my stay. Instead of being helpful, he spoke in a condescending tone and made me feel very unwelcome. When I asked a simple question about the services, he responded with clear irritation, as if I was bothering him. This kind of behavior is unacceptable, especially in the hospitality industry where guests expect to be treated with basic courtesy and respect. I will not be returning, and I strongly advise management to address this kind of behavior if they care about their reputation.
5.0分
独自旅行
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I was absolutely amazed with the kind of room provided, even a standard room looked like a deluxe one. The experience was nice. The property is absolutely new. The property is only 3-4 months old. Though there is no operational restaurant, there are lots of food joints in a vicinity of 2 kms from the hotel. The rooms are absolutely well maintained. In short the stay was pleasant and I'd probably give it 5***** for a rating.
5.0分
其他
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The experience was nice. The property is absolutely new. The property is only 3-4 months old. Though there is no operational restaurant, there are lots of food joints in a vicinity of 2 kms from the hotel. The rooms are absolutely well maintained. In short the stay was pleasant and I'd probably give it 5***** for a rating.
4.0分
独自旅行
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The property is new, service was good. No food is provided though they javelin a kitchen and a dining place. On rhe fiest day of booking, instead of a Delux room that was booked I was provided a standard room (which still was more like a deluxe room) overall the stay is nice.
5.0分
其他
A very Neat and Decent Comfy Stay for both the adults and Senior People.Strongly Recommended.
5.0分
家庭亲子
Its good stay, i enjoyed the stay in the hotel. Its good stay, i enjoyed the stay in the hotel. Thank you
4.0分
家庭亲子
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Newly built hotel.
Decent stay near US Consulate.
Food restaurant is not open yet. So, you need to arrange your food outside or through swiggy.
Its a wonderful place for a short stay. Very peaceful, the owner & staff was super polite. For food you have to depend on Zomato or Swiggy. Very close to the US Consulate.
Rooms not at all clean..ants were roaming everywhere ,even on bed..
No tissues, paper rolls in toilets
Very dirty kettle to make tea
Overall services were very poor.
The bathrooms were not cleaned from previous stay.
I had a very disappointing experience at Novel Hotel. One of the staff members, Manish, was extremely rude and unprofessional during my stay. Instead of being helpful, he spoke in a condescending tone and made me feel very unwelcome. When I asked a simple question about the services, he responded with clear irritation, as if I was bothering him. This kind of behavior is unacceptable, especially in the hospitality industry where guests expect to be treated with basic courtesy and respect. I will not be returning, and I strongly advise management to address this kind of behavior if they care about their reputation.
I was absolutely amazed with the kind of room provided, even a standard room looked like a deluxe one. The experience was nice. The property is absolutely new. The property is only 3-4 months old. Though there is no operational restaurant, there are lots of food joints in a vicinity of 2 kms from the hotel. The rooms are absolutely well maintained. In short the stay was pleasant and I'd probably give it 5***** for a rating.
The experience was nice. The property is absolutely new. The property is only 3-4 months old. Though there is no operational restaurant, there are lots of food joints in a vicinity of 2 kms from the hotel. The rooms are absolutely well maintained. In short the stay was pleasant and I'd probably give it 5***** for a rating.
The property is new, service was good. No food is provided though they javelin a kitchen and a dining place. On rhe fiest day of booking, instead of a Delux room that was booked I was provided a standard room (which still was more like a deluxe room) overall the stay is nice.
A very Neat and Decent Comfy Stay for both the adults and Senior People.Strongly Recommended.
Its good stay, i enjoyed the stay in the hotel. Its good stay, i enjoyed the stay in the hotel. Thank you
Newly built hotel.
Decent stay near US Consulate.
Food restaurant is not open yet. So, you need to arrange your food outside or through swiggy.
Overall a decent stay.