酒店回复: Dear Duoduozhu,We truly appreciate your lovely review. It brings us great joy to know that you had a wonderful experience with us. Your support and kind words mean a lot to our team. We would be delighted to welcome you again on your next visit.SincerelyCopFront Office Team
酒店回复: Dear Valued Guest,Thank you for staying at Holiday Inn Melbourne Bourke Street Mall and for your kind review. We’re glad you enjoyed our central location, spacious rooms, and friendly front desk service. We apologize for the missing fresh towels during your stay and have shared your feedback with our housekeeping team. Thank you for recommending us, and we hope to welcome you back again soon! Warm regards,WenkyFront Office Team
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your positive feedback following your stay at Holiday Inn Melbourne Bourke Street Mall.We are delighted to hear that you had an enjoyable experience with us. Your kind comments are truly appreciated and serve as great encouragement for our team, who are dedicated to providing warm hospitality and a comfortable stay for every guest. Feedback like yours is incredibly valuable, as it reassures us that we are meeting our guests’ expectations and motivates us to continue improving our services.Thank you once again for your support. We sincerely hope to have the pleasure of welcoming you back in the near future for another wonderful stay.Best regards,EthanFront Office Supervisor
酒店回复: Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience at Holiday Inn Melbourne Bourke Street Mall!We truly appreciate your kind feedback. It’s always a pleasure to hear when our guests have enjoyed their stay, and your comments encourage our team to keep delivering great service every day.Thank you again for choosing Holiday Inn. If there is anything I can assist you with in the future, please feel free to reach out. We look forward to welcoming you back soon!Warm regards,EthanFront Office Supervisor
酒店回复: Dear Luerkelahatuo,Thank you very much for taking the time to share your positive feedback following your stay at Holiday Inn Melbourne Bourke Street Mall.We are delighted to hear that you had an enjoyable experience with us. Your kind comments are truly appreciated and serve as great encouragement for our team, who are dedicated to providing warm hospitality and a comfortable stay for every guest. Feedback like yours is incredibly valuable, as it reassures us that we are meeting our guests’ expectations and motivates us to continue improving our services.Thank you once again for your support. We sincerely hope to have the pleasure of welcoming you back in the near future for another wonderful stay.Best regards,EthanFront Office Supervisor
酒店回复: Dear valued guest, We are delighted to know that you have had an excellent stay with us. Thank you for taking time sharing your lovely feedback to us and we hope to welcome you back again in the future.Best regards, Julia Reception Team
酒店回复: Dear Valued Guest,Thank you very much for leaving a review. We are glad to know that you enjoyed your stay, and we sincerely appreciate you taking the time to share your experience. Your feedback is important to us, and we look forward to hosting you again in the future.Sincerely,CopFront Office Team
5.0分
标准房（带两张双人床）
商务出差
非常非常非常好，比悉尼好太多了，唯一不好就是新装修，气味很大。
地理位置非常便利，离火车站很近，唐人街也在边上！
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酒店回复: Dear Valued Guest,We sincerely appreciate your kind review. It is great to know that you had an enjoyable stay with us. Our team strives to provide a pleasant experience for every guest, and your feedback is truly encouraging. We look forward to seeing you again.Sincerely,CopFront Office Team
酒店位置非常好，就在墨尔本CBD的中心，出门就是繁华的商业街区，各种轻轨（墨尔本没有地铁，全部是有轨电车）穿梭而过，酒店干干净净的，前台服务还可以，酒店早餐品质也可以，就是连住几天一直不换这点不好。酒店是新酒店各种设施较新。最大的问题是墨尔本的酒店价格每天都在变，而且价格差异巨大，例如周末的价格可能是周一的价格的一倍以上。
位置无敌，在市中心地带，商场的楼上，楼下就有商业主街，各种网红咖啡馆，超市，chemist，离Chinatown走路也只要几分钟，对于晚上想吃饭或者在附近跟团集合的人非常方便
前台见过几位都非常热情，服务态度很好
房间面积挺大，卫生间和淋浴的部分也很大；唯一不够满分的是第二天不知道为什么只收拾了房间没有给新的浴巾
整体来说非常好，很推荐来墨尔本的选择这家
地理位置相当好，就在商场里面，离皇家拱廊、弗林德斯火车站、霍希尔涂鸦街、市政厅、唐人街等经典景点都很近，步行可到；交通方便，楼下就有tram；前台服务态度好，用餐环境好。总之，入住体验很不错
位置绝佳很中心，楼下就是墨尔本最热闹的皇家拱廊，HM古建建筑对面，往南去福林德斯车站和圣保罗大教堂很近，往北去州立图书馆维多利亚市场步行均可达
地理位置非常好，出行非常方便，房间很新，设施也很新，属于小清新风格，卫浴颜色搭配很好看，床垫和枕头都很舒适，安保做得也很到位，非常满意的入住体验！出门就能看到涂鸦墙和主街！
酒店位于墨尔本中央商业区，周边交通便利，步行即可到达众多景点、购物中心和餐厅。周围还有大卫琼斯和迈尔斯等大型商场。
这家酒店很新，位置绝佳，就在市中心。安保措施做得很好，我们入住时受到了热情的欢迎。房间很宽敞，设计理念也很环保，不过不提供牙刷。
然而，酒店管理方面还有待提高。我们注意到沐浴露用完了，但入住期间一直没有补充。退房时，工作人员打电话说我提前一天退房了，这让人很困惑，因为我已经完成了退房手续。我们不得不回到酒店解决这个问题，结果发现是把我的记录和另一位客人的搞混了。
设施：酒店今年新开的，设施都非常新，很舒适，操作关灯很方便，冰箱吹风机都是新的
卫生：非常干净，公共区域一尘不染
环境：地理位置优越，绝对的市中心
服务：服务很nice
刚开业的酒店，非常实惠还有早餐，真的可以冲
设施：非常新，房间内部没有味道，电梯味道很大，G层走廊味道也大。
卫生：新的酒店，卫生没话说
环境：内部环境很好，房间窗外没有任何景色，离对面的楼很近，可以清晰看到对面，所以一直都拉帘住的。
服务：有中文服务，staff都很友好亲力亲为。早餐的福利也很好，staff非常热情。早餐有honey蛮有特色，还有现做🥚。
非常非常非常好，比悉尼好太多了，唯一不好就是新装修，气味很大。
地理位置非常便利，离火车站很近，唐人街也在边上！