酒店回复: I am disappointed that your experience at the Arctic Chalet was not a very good one, especially since you were on your honeymoon! I am sorry for the mix-up with your accommodations and for the phone call that I just can't remember. I usually try to put the details of reservations in writing to avoid confusion. It was also unfortunate that we did not have any cabins available when you checked in. Our trailer unit is meant to be used as overflow when everything else is booked. However, many tourists could not find a room in Inuvik this summer and decided to book the overflow knowing that it was not a good example of what we offer. Flies gather at the windows when the weather changes from cold to hot and they can suddenly come out even right after the room has been cleaned. I can assure you that the little sofa had been vacuumed but it does not look like new. It's the only room with a sofa and we will be taking that one out. At the time I did not realize that I had spoken to you impatiently and I do want to apologize for that. I am more than happy to refund you your money.
We enjoyed a visit to Arctic Chalet, a tour of the kennels and informative talk about the husky breeding programme. The guide was very knowledgeable and answered our questions in a confident manner. We were allowed into the kennels and be up close to the huskies. An invitation was extended to go exercise the dogs, however as this involved sitting on a 4x4 and going over rough ground, I declined the offer on account of medical insurance conditions!! I think Arctic Chalet would be a fun place to stay for the more active person.
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Six buddies stayed for 2 nights in Mid August. We had the family cabin and the room above the main house. Accommodations were clean and comfortable. We made use of the bbq and the kitchen was equipped to handle our needs.
我们决定开车去北极度蜜月，在麦肯齐酒店住一晚，在当地的爱彼迎住一晚，然后在北极小屋预订了两晚。万一出错呢，系好安全带...当我们驶入北极小屋时，感觉就像驶入了一个旧车库或垃圾场，到处都是车辆、车辆零件、垃圾等。由于这是一处正在运营的房产，所以并没有立刻引起任何警觉，但看起来确实与他们网站上的照片非常不同。嘿，我们去办理入住手续吧。走进主小屋的大堂，一股温暖而霉味扑面而来。再说一次，如果外面温度是 25 度，我原谅你，但我们入住期间正遭遇北极锋面，所以气温只有两位数。窗户上满是死虫子，沙发很可怜（垫子毫无生气，看起来从来就没用过吸尘器），积了一层层的灰尘。前台没有人，尽管我们提前打电话说我们很快就会到那里办理入住手续。我们拨打了前台的电话，和朱迪说话，她说她马上就下来。几分钟后，一个可爱的女孩走了出来，自我介绍了一下（不是朱迪），然后开始安顿下来。在这次谈话中，很明显我们在打算入住的时间上沟通有误，我们的日期搞错了，错误时有发生，我真的相信这不是任何人的错。为我们办理入住手续的漂亮女孩很有礼貌，想出了解决问题的办法，并和我们聊了聊错误是如何发生的等等，这时朱迪从接待处出现，问出了什么问题。我们解释说，大约一个月前我们通过电话与朱迪谈过更改住宿日期的事。她否认发生过这次谈话，然后拿出一个纸质日历，说如果日历上没有，那就没有发生过，然后她竟然厚颜**地对我妻子说：“你不知道口头谈话不构成协议吗，一定要把事情写下来，我们已经解决了这个问题，并以优惠价让你在最好的小屋住一晚，那里太好了，我自己也要住在那里！你很幸运。”但这感觉并不幸运，而且，提供这个解决方案的不是朱迪，而是员工。整个互动过程非常尴尬，表现得非常咄咄逼人，真的让我们很不高兴。我们把卡车开到小屋附近，自己进去了。它没什么好写的，只是一个普通的小木屋。我们看到一片灌木丛、我的卡车、隔壁的小屋和另一片灌木丛。对于一间位于北极的小屋来说，在盛夏时节，窗户上的窗帘竟然像单层卫生纸一样毫无用处，真是令人难以置信。这间小屋还散发着和主大厅一样的霉味。如果这间小屋是最好的，天知道其他小屋会是什么样子。
与北极小屋的 Judi 和 Chloe 联系了大约一年，计划在 2024 年 6 月/7 月入住。2024 年 1 月 12 日收到旅行社从 Uniglobe 发来的房间预订确认。2024 年 4 月 15 日收到 Chloe 的消息，说有机场班车。2024 年 6 月 28 日（在去因努维克的路上）收到 Uniglobe 的消息，说班车已经停了，Judi 会很快给我打电话。Judi 一直没有打电话，所以我从机场打车（45 美元），到达北极小屋时，一个来自德国的年轻女孩想帮我办理入住手续，但哪儿也找不到我的预订。Judi 亲自打电话给 Uniglobe（旅行社），告诉他们我不会像承诺的那样得到班车，我怎么可能没有预订呢？然后她问我为什么不叫班车？什么！！！！过了很长时间，我才订到了北方森林小屋打扫小屋时，门大开着，这解释了为什么 45 分钟后我终于获准进去时，房间里蚊子很多。只有一扇纱窗，空气不流通，里面非常闷热。我整晚都被蚊子轰炸，几乎没睡好。马桶倾斜，坐在上面会颤动。浴室的地板是用钉子钉在油毡上的，几乎撑不住。整个淋浴/厕所区域建造得非常粗糙。不过，我很幸运，有两张床和两个水槽（不像我在这里读到的许多其他评论）。一张单人床和一张双人床，浴室里有一个水槽，小厨房里有一个。上楼梯的扶手不见了，似乎已经腐烂了。火警警报器断开了，房间里弥漫着香烟味，地基扭曲摇摇欲坠。窗帘很轻——夏天天总是亮的时候，用深色的窗帘会很有帮助。打开/关闭窗帘时窗帘杆一直掉落。许多评论抱怨早餐食物。在通往因努维克的主要道路上，标志牌上写着 Arctic Chalet Bed and Breakfast Inn（所以你仍然认为提供早餐）。在 Arctic Chalet 入口处的道路上，标志牌上写着 Arctic Chalet Country Guest House and Cabins（不再是 B&B）。除非以前的客人留下了一些食物，否则不要指望任何食物。从房间可以看到报废的车辆和设备、撕破的防水布、旧棚屋和其他垃圾。有人告诉我密码会写在一张纸上，上面解释了这个地方的注意事项，但找不到。我找到了为我办理入住手续的女孩，她终于提供了包含所有信息的表格，是从另一个小屋偷来的。当我问她班车的价格时，她告诉我是 35 美元，所以我多付的 10 美元出租车费没什么大不了的。信息表上说他们的班车是 25 美元，而不是 35 美元。那天其他客人乘坐班车。当我向她指出这一点时，她只是耸耸肩。看起来确实如此
We enjoyed a visit to Arctic Chalet, a tour of the kennels and informative talk about the husky breeding programme. The guide was very knowledgeable and answered our questions in a confident manner. We were allowed into the kennels and be up close to the huskies. An invitation was extended to go exercise the dogs, however as this involved sitting on a 4x4 and going over rough ground, I declined the offer on account of medical insurance conditions!! I think Arctic Chalet would be a fun place to stay for the more active person.
Six buddies stayed for 2 nights in Mid August. We had the family cabin and the room above the main house. Accommodations were clean and comfortable. We made use of the bbq and the kitchen was equipped to handle our needs.