Front office staff were very nice. Room was very quiet and beds comfortable. Disappointed by stained ceiling tiles in bathroom, dirty floor in bath and toilet did not flush properly. Hope these issues get addressed.
展开
酒店回复: Dear Appreciated Guest,Thank you for sharing your experience at Red Roof Inn St George, SC. We are delighted to hear that you found our front office staff to be very nice and that you enjoyed the quiet room and comfortable beds. We sincerely apologize for the state of the ceiling tiles, bathroom floor, and the toilet. Please accept our sincere apologies for the discomfort and inconvenience.Please be assured that this has been brought to the property's attention to ensure a more pleasant experience for our future guests. We appreciate you bringing these matters to our attention. We hope to provide a fully satisfactory experience at Red Roof next time.Sincerely,YnnaRed Roof ManagementRediResponse Specialist
3.0分
其他
展开
Maybe the best at this I95 exit, but…
Probably the best hotel at the exit, but I would not stay there again. Roaches in room, one of the beds has soiled linen and breakfast was a joke.
展开
酒店回复: Dear Valued Guest, Thank you for sharing your experience at Red Roof Inn St George, SC. It is disheartening to learn about the cockroaches in your room and the soiled linen. Please accept my sincerest apologies for this experience.Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.We are reviewing these aspects to ensure a better guest experience. Thank you for choosing Red Roof. We hope you’ll consider visiting one of our other hotels within our brand family, where we are dedicated to ensuring a more enjoyable stay.Sincerely,ViktorRed Roof Management RediResponse Specialist
3.0分
商务出差
Check in was fantastic and easy… killed 2 roaches on the wall and found a dead one on the underside of the spare bed’s pillow…
4.0分
其他
the one negative the TV picture and reception was terrible
I had to turn it off.
展开
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn St George, SC. We are dismayed to hear that your stay was inconvenienced due to the condition of the television you detailed. Please accept our sincerest apologies.We aim to provide you with an exceptional experience at Red Roof. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,HannahRed Roof Management RediResponse Specialist
1.0分
商务出差
展开
Motel was just nasty. This $204 stay was not worth it. I had a bug right next to me in the bed. The Floors, and dresser’s was blatantly nasty. The bathroom was not clean. I would never go to any red roof inn. Very bad service and experience.
1.0分
其他
展开
I just wanna say it was one of the worst experience I had as far as a hotel is concerned the quality of this hotel should be priced at about $30 $40 a night. It was disgustingly dirty. I could not breathe because the roof smelled like smoke and mildew the air conditioner did not work on top of that. There is Brochu and I was gaslighted into believing I was supposed to take another room instead of leaving and receiving a refund I do not recommend the owner has to be buying fake reviews because there is no way this place has the reputation it has. It’s fake news.
1.0分
家庭亲子
展开
We could not stay. We walked in, looked around and left. The beds were stained/dirty, the mirror was dirty w splatter. The toilet paper was a very used roll. Looked like mold in bathroom. Too filthy to take my kids. I didn’t think to take pictures. Was worried about our safety. My daughter took one picture to show me how gross it was that it was an old toilet paper roll.
1.0分
情侣出游
展开
Mold and mildew on the bathroom ceiling. Hair in the bottom of the shower. Dirty shower curtain. Lock hinge on door was broke off. Floor was dirty. Smelled bad as well. Worst place I have ever stayed in. I do not recommend staying here. Very disappointed in RedRoof Inn. Paid over $80 and it wasn't worth $5.
1.0分
其他
展开
Disappointed & dirty
This place was disgusting. I had ask for Toliet paper and towels. No safety lock it was broke off, phone had no cord, Toliet was gross the floors dirty. We stayed in room 122 the bathroom ceiling jags a huge stain when I told the guy at the desk he acted like he didn’t understand me. Will be looking for somewhere else come our December trip. Shampoo in shower was empty and towels were thread bare
5.0分
其他
The hotel is fine for spending the night, the only thing I see is that the person serving should look more presentable.
展开
酒店回复: Dear Jesus, Thank you for taking the time to share your feedback. We appreciate your comments regarding your recent stay at the Red Roof Inn St George, SC. While we are happy to read that you found our hotel to be decent for a night's stay, it's disappointing to read read that you found our staff's attire to be unpresentable. We sincerely apologize for the bother. At Red Roof, feedback from our guests is always welcome as we strive to continuously provide quality services. Thank you again for sharing your feedback. We look forward to your next visit in the future. Sincerely, AngelRed Roof Management RediResponse Specialist
Front office staff were very nice. Room was very quiet and beds comfortable. Disappointed by stained ceiling tiles in bathroom, dirty floor in bath and toilet did not flush properly. Hope these issues get addressed.
Maybe the best at this I95 exit, but…
Probably the best hotel at the exit, but I would not stay there again. Roaches in room, one of the beds has soiled linen and breakfast was a joke.
Check in was fantastic and easy… killed 2 roaches on the wall and found a dead one on the underside of the spare bed’s pillow…
the one negative the TV picture and reception was terrible
I had to turn it off.
Motel was just nasty. This $204 stay was not worth it. I had a bug right next to me in the bed. The Floors, and dresser’s was blatantly nasty. The bathroom was not clean. I would never go to any red roof inn. Very bad service and experience.
I just wanna say it was one of the worst experience I had as far as a hotel is concerned the quality of this hotel should be priced at about $30 $40 a night. It was disgustingly dirty. I could not breathe because the roof smelled like smoke and mildew the air conditioner did not work on top of that. There is Brochu and I was gaslighted into believing I was supposed to take another room instead of leaving and receiving a refund I do not recommend the owner has to be buying fake reviews because there is no way this place has the reputation it has. It’s fake news.
We could not stay. We walked in, looked around and left. The beds were stained/dirty, the mirror was dirty w splatter. The toilet paper was a very used roll. Looked like mold in bathroom. Too filthy to take my kids. I didn’t think to take pictures. Was worried about our safety. My daughter took one picture to show me how gross it was that it was an old toilet paper roll.
Mold and mildew on the bathroom ceiling. Hair in the bottom of the shower. Dirty shower curtain. Lock hinge on door was broke off. Floor was dirty. Smelled bad as well. Worst place I have ever stayed in. I do not recommend staying here. Very disappointed in RedRoof Inn. Paid over $80 and it wasn't worth $5.
Disappointed & dirty
This place was disgusting. I had ask for Toliet paper and towels. No safety lock it was broke off, phone had no cord, Toliet was gross the floors dirty. We stayed in room 122 the bathroom ceiling jags a huge stain when I told the guy at the desk he acted like he didn’t understand me. Will be looking for somewhere else come our December trip. Shampoo in shower was empty and towels were thread bare
The hotel is fine for spending the night, the only thing I see is that the person serving should look more presentable.