酒店回复: Dear Valued Guest,Thank you very much for your kind review.We are delighted to hear that you enjoyed the service, the pool atmosphere, and that your children had a great time. It is wonderful to know our team proactively prepared the sofa bed and extra bedding for your child; your appreciation means a lot to us.We are also pleased that you found our location convenient and good value for money.We look forward to welcoming you and your family again soon.Warm regards,Taemasin TeeyakasameGuest Experience Manager
酒店回复: Dear Valued Guest,Thank you very much for your detailed and thoughtful review.We are truly delighted to hear that you enjoyed our service, modern facilities, and stylish design. It is wonderful to know that you found the room spacious and clean, the bedding comfortable, and the bathroom well-equipped with good water pressure and stable hot water.We are also pleased that you appreciated the sunset views from our pool and rooftop restaurant, as well as the peaceful atmosphere of the hotel. Being a quiet retreat slightly away from the main road is something many of our guests value, especially for a restful night’s sleep.Your kind comments about our breakfast selection, extended service hours until 11 AM, and the floating afternoon tea at the pool bar mean a great deal to us. We are glad these experiences enhanced your vacation.Thank you again for sharing your experience. We sincerely look forward to welcoming you back for another memorable stay.Warm regards,Taemasin TeeyakasameGuest Experience Manager
酒店回复: Dear KKdashen,Thank you very much for your outstanding review and for sharing such detailed feedback.We’re delighted to hear that you were extremely satisfied with your stay and enjoyed our spacious new facilities, beautiful décor, and excellent service. We’re especially pleased that you enjoyed breakfast and had a fantastic New Year’s Eve dinner at Den Restaurant and thank you for recommending it. Your kind words truly mean a lot to our team.We also appreciate you mentioning the pool hours, and we hope next time you’ll have the chance to enjoy it as well.We look forward to welcoming you back for another memorable stay.Warm regards,Taemasin TeeyakasameGuest Experience Manager
酒店回复: Dear Jishi฿xingle,Thank you very much for your beautiful and heartfelt review.We are truly honored to know that choosing our hotel was the best decision of your trip. It is wonderful to hear that you appreciated the details in the room, from the soft pillows to the relaxing pool view, and that it brought you a genuine sense of comfort.We are especially touched by your words about spending precious time with your child. Creating a warm and welcoming environment for families is very important to us, and we are delighted that your stay allowed you to enjoy such meaningful moments together.We sincerely look forward to welcoming you and your family back again in the future.Warm regards,Taemasin TeeyakasameGuest Experience Manager
酒店回复: Dear Valued Guest,Thank you for your rating and for sharing your feedback. We’re delighted to hear that you enjoyed our breakfast selection, cleanliness, and facilities your kind comments truly mean a lot to us.At the same time, we sincerely apologize for the inconsistency in service and the confusion regarding your room type. We regret that you had to involve Trip.com to resolve the matter, and we truly appreciate your patience. Please rest assured that we are addressing this internally to ensure better coordination moving forward.Thank you as well for your comment regarding the room size. Your feedback is valuable as we continue to improve our guest experience.We hope to welcome you back for a smoother and even more enjoyable stay in the future.Warm regards,Taemasin Teeyakasame Guest Experience Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are pleased to know that you found the room colors comfortable, enjoyed the strong hot water, and experienced courteous service from our security team.At the same time, we sincerely apologize for the inconvenience caused by the minor water leakage and drainage issue in the bathroom, as well as your concern regarding the room size. Your comments have been shared with the relevant teams so we can review and make improvements where possible.We truly appreciate your valuable feedback and hope to have the opportunity to welcome you back again for an even better experience in the future.Warm regards,Taemasin TeeyakasameGuest Experience Manager
酒店回复: Dear Valued Guest,Thank you very much for sharing your feedback following your recent stay with us.We are pleased that you enjoyed our convenient location, new facilities, and the nearby restaurants and shopping malls. We are also glad you found the breakfast satisfactory and appreciated the coffee machines.We appreciate your comments regarding the breakfast selection and will share them with our culinary team as we continuously look to improve variety and enhance the overall dining experience.We hope to have the opportunity to welcome you back again in the near future.Warm regards,Taemasin TeeyakasameGuest Experience Manager
酒店回复: Dear Guyuanwangping,Thank you very much for your wonderful review and for sharing your experience with us.We are delighted to hear that you enjoyed the complimentary upgrade upon check-in and that our service made such a positive impression. It’s also great to know you found the pool photogenic and appreciated our convenient location near the beach and nearby facilities.Your kind words truly encourage our team to continue delivering memorable stays.We look forward to welcoming you back again soon.Warm regards,Taemasin TeyakasameGuest Experience Manager
酒店回复: Dear Ginbow,Thank you very much for sharing your kind review and for choosing to stay with us.We are pleased to know that you found the room clean and tidy, appreciated our convenient location, and enjoyed the swimming pool. It is especially rewarding to hear that you consider our hotel a great choice for families traveling with children and that you were satisfied with our overall service and new facilities.We truly appreciate your support and look forward to welcoming you and your family again in the future.Warm regards,Taemasin TeeyakasameGuest Experience Manager
5.0分
粹美阁优质海景
家庭亲子
当地比较新的酒店，各方面都不错，餐厅和行政酒廊是亮点，位置也不错，出行方便离海滩近。
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酒店回复: Dear Valued Guest,Thank you very much for your outstanding review and for choosing Melia Pattaya Hotel.We are delighted to hear that you enjoyed all aspects of your stay, especially our restaurant and Executive Lounge. It’s wonderful to know that you appreciated our convenient location, with easy access around the area and close proximity to the beach.Your kind feedback truly motivates our team to continue delivering exceptional experiences. We look forward to welcoming you back again soon.Warm regards,Taemasin Teeyakasame Guest Experience Manager
服务很好，很多老外在泳池晒太阳，孩子玩的也很尽兴！需要被子一个电话就知道有孩子，主动带了床单，帮我们铺好了沙发床！很有礼貌，泰国人包括做卫生，送东西进来都是脱鞋子的，比较友好，价格比较亲民，酒店出来直走就是沙滩，出门做双条车10泰铢就到21航站楼商场，附近711和唐人街都不远
服务还不错，员工还懂一些中文，
全新酒店，设施超新
2025年新开，装修时尚现代，房间宽敞干净、床品舒适；卫浴水压足、水温稳定；网红泳池+12楼屋顶餐厅，看日落出片率极高。
优点也是缺点，闹中取静，步行10分钟到芭堤雅海滩，Terminal 21、Central Pattaya步行2公里，不靠主街，夜间安静，隔音好，睡眠质量高。
早餐丰富，品质在线
中西泰餐齐全，水果新鲜，早餐到11点，适合晚起党；泳池吧可点漂浮下午茶，度假感拉满。
我对这家酒店太满意了，又新又大，服务又好，装修也漂亮，交通超级方便，走路去夜市5分钟，去fiffany秀20分钟，太好了，早餐也好吃。尤其建议大家试一下他们的Den餐厅，出品非常棒，住客还能打85折，我们年夜饭就在那里吃，很不错。值得注意的是游泳池的开放时间是7am-7pm，我们就是错过了时间无法游泳
这趟旅行最正确的决定，就是选择了这家酒店。房间里的每一个细节都在诉说着品质，从柔软的枕头到窗外的泳池，都让我们感受到了久违的惬意。作为父母，能和孩子一起拥有这样的时光，真的很珍贵。
早餐是最满意的，种类齐全，食物丰富，卫生，设施都很好，就是房间在5星级里面是有点小的，前台和会议室销售的服务参差不齐，导致我们的房型出了问题，最后还是找携程解决…
洗水池下面有点漏水，但觉得不是太影响就算了，浴室🛀水很大很热，但稍微有一点点积水也问题不大。房间颜色很舒服，安保态度都很客气，房间确实太小了
酒店交通方便，设施很新，周边美食很多，购物商场也有两个，按摩的小店多的是。早歺迭择不太多，还算可以，但咖啡机就有三部。
入住的时候给我们升级了房型.酒店服务好.泳池也很出片.出行便利.沙滩离的不算远.旁边不远有7-11.
房间干净整洁，地理位置也比较方便，酒店还带泳池，整体服务不错，亲子朋友出游的不错选择。整体设施比较新。
当地比较新的酒店，各方面都不错，餐厅和行政酒廊是亮点，位置也不错，出行方便离海滩近。