酒店回复: Dear LIU-JIAN,Thank you very much for your wonderful feedback and support! We are delighted to know that you enjoyed our convenient location, attentive service, and especially the rich breakfast selection. It is truly our pleasure to make your stay comfortable and memorable.We look forward to welcoming you back again on your next visit.Best regards,Taemasin TeeyakasameGuest Experience Manager

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay. We are delighted to hear that you found our location convenient and appreciated the cleanliness and comfort of your room.Kindly note that toiletries and a comb are available upon request. Your feedback is highly valued and will help us continue to enhance our services.We look forward to welcoming you back for another enjoyable stay.Best regards,Taemasin TeeyakasameGuest Experience Manager

酒店回复: Dear Valued Guest,Thank you very much for your wonderful review and perfect scores. We’re delighted to hear that you enjoyed our new facilities, cleanliness, and convenient location. It’s also great to know that our team’s warm and attentive service made your stay even more satisfying.We truly appreciate your kind words and look forward to welcoming you back to Meliá Pattaya Hotel again soon.Warm regards,Taemasin TeeyakasameGuest Experience Manager

酒店回复: Dear Valued Guest,Thank you very much for your fantastic review and perfect 10/10 ratings. We are thrilled to hear that you found our hotel to be the most beautiful and cleanest you’ve stayed at in Thailand.It is wonderful to know that you enjoyed our friendly staff, efficient check-in, beautiful rooms, sparkling pool, delicious breakfast, and the city views from the rooftop. Your high recommendation means a great deal to our team and encourages us to continue delivering exceptional experiences.We look forward to welcoming you back to Meliá Pattaya Hotel on your next visit!Warm regards,Taemasin TeeyakasameGuest Experience Manager

酒店回复: Dear Pingdanruoshui,Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the cleanliness of our new hotel, the breakfast, and our convenient location near the beach.We also appreciate your comment regarding the check-out waiting time. Your feedback has been noted and will be shared with the relevant team as we continue to improve the guest experience.We hope to have the pleasure of welcoming you back again in the future.Warm regards,Taemasin TeeyakasameGuest Experience Manager

酒店回复: 亲爱的HappyS， 非常感谢您与我们分享您的反馈。我们很高兴得知您喜欢我们酒店的清洁、设计和舒适度，以及泳池区。 对于您在前往海滩时遇到的不便，我们深感抱歉。请注意，Lay Beach Club不属于芭堤雅美利亚酒店，因此我们的团队无法为您办理进入海滩的手续。从我们酒店前往芭堤雅海滩的唯一通道是通过市场通道。为了您的舒适，我们还提供每两小时一班的免费班车服务，时间为上午10:00至下午6:00，将客人送至市场入口。 关于沙滩车，请注意，我们的沙滩车服务主要用于酒店和停车场之间的接送。对于任何可能造成您不便的误解，我们深表歉意。 您的反馈对我们改进沟通和宾客体验非常宝贵，我们希望有机会以更顺畅的住宿体验再次欢迎您。 温暖的问候， 泰马辛·蒂亚卡萨梅 宾客体验经理

酒店回复: 亲爱的 Siwinee： 感谢您抽出时间与我们分享您的体验。我们很高兴您喜欢 The Level Lounge 的服务、我们团队的关怀、您的生日庆祝活动，以及我们中餐厅的美味佳肴和氛围。 我们真诚地希望再次欢迎您光临，为您提供同样难忘的体验。 此致， Temasin Tiyakasem 宾客体验经理

酒店回复: Dear Valued Guest,Thank you very much for your kind feedback. We are delighted to hear that the hotel met your expectations and that you enjoyed the friendly service from our team. Your encouraging words truly mean a lot to us.We look forward to welcoming you back again very soon.Warm regards,Taemasin TeeyakasameGuest Experience Manager

酒店回复: Dear Cangwangtingsongxianggong,Thank you very much for sharing your feedback and for rating your stay as outstanding. We are delighted to hear that you appreciated our beachfront location, the convenience of the surroundings, and the hotel’s new facilities with Spanish-style décor. It is also wonderful to know that you enjoyed the swimming pool.At the same time, we sincerely appreciate your constructive comments regarding the renovation quality. Please rest assured that your observations have been shared with our engineering and management teams for review and improvement, as maintaining our facilities to the highest standard is very important to us.Thank you again for your valuable feedback. We truly hope to have the pleasure of welcoming you back for an even better experience in the future.Warm regards,Taemasin Teeyakasame Guest Experience Manager

酒店回复: 尊敬的 Dante 先生： 我们很高兴得知您和您的妻子在我们酒店度过了愉快的时光，并享受了我们的设施、早餐和热情的服务。感谢您的好评。我们期待很快再次欢迎您入住芭堤雅美利亚酒店，享受另一个轻松的假期。 此致， Taemasin Teeyakasame 宾客体验经理