Staying here was a challenge. These units are owned by third parties so the propery manager on site had nothing to do with our stay. Communicating prior to our arrival was a nightmare. Didn’t find out how to access property until hours before our arrival . Prior to this nobody was responding to emails or phone calls. Then we received a complicated list of rules and instructions for obtaining access with two conflicting unit numbers . Finally got it sorted out but was told we could only have one key fob. Given thst this was necessary for building access And elevator access it made it impossible for us to attend to our separate itineraries, one of which was a medical procedure. I was forced to cancel my appointments to provide my husband access. I do not recommend this place
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酒店回复: Thank you for taking the time to share your feedback. We're very sorry to hear that your experience was so challenging, particularly with the pre-arrival communication and access instructions. We understand how frustrating it must have been to receive conflicting information and only one key fob, especially given the importance of your separate schedules.While the units are managed independently from the on-site property staff, it’s our responsibility to ensure all information is clear and that access is smooth and convenient. We’re currently reviewing our check-in process and communication workflows to avoid situations like this in the future.We truly regret the impact this had on your trip, especially in light of your medical appointments. Your feedback is valuable and will help us improve. Thank you again for bringing these concerns to our attention.
4.0分
其他
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Spacious
The apartment was clean and stylish. The details to get in are necessary so really read those prior to showing up. The place is spacious. Enjoyed the patio. Tons of coffee shops, restaurants, and shopping with in a 5-10 minute walk.
5.0分
商务出差
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Home away from home
I love staying at properties like these. It feels more like home with having more than one room and all the amenities without the regular hotel hassles. The gym was awesome and definitely better than the hotel gyms. Coffee at the lobby and pool area was private and pretty.
5.0分
家庭亲子
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Great property. Know that it is a residence building and there isn’t access like a traditional apartment. Walk and getting in and out wouldn’t be easy with lots of bags. And not easy if you want to go in and out with a car regularly. Otherwise unit was comfortable and well maintained. Roof top deck is a nice plus 😉
3.0分
其他
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Beautiful but couldn’t sleep
I wanted to love this apartment. From the outside it’s gorgeous. A little confusing getting to our room. But the lady on the #800 was very helpful. Thank goodness because we had no internet at all so we couldn’t really look anything up. The parking garage was an added Bonus. Felt safe. Inside the apartment was so pretty and well put together. The all of our problems were mostly all at night. Our unit was downstairs right by the entrance. All night race cars(beautiful expensive cars) were racing up and down the street. Then pulling into the apartments. Extremely loud, the windows would shake!!! Both beds were very uncomfortable. Linens were great but they went very cheap on a weird low beds. We might have had a different experience if we were in the inside or other side of the apartment building? But this unit was NOT meant for a family with kids.
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酒店回复: Thank you for your detailed feedback. We're so glad to hear you found the apartment beautiful, felt safe, and appreciated the helpful support and parking garage. We're sorry to hear about the noise and the comfort issues with the beds. While outside noise is unfortunately out of our direct control, we understand how important a good night's sleep is, especially for families. We truly appreciate your comments and will take them into consideration as we continue improving the guest experience.
4.0分
其他
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Place was pretty good. I’d stay there again. The management was slow to respond to inquiries before check in. Their automated emails aren’t the friendliest but they were fine to deal with.
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酒店回复: Thank you for your feedback! We're glad to hear you enjoyed your stay and would return. We appreciate your comments about communication and will work on improving our response time and messaging. Hope to host you again soon!
5.0分
家庭亲子
Modern, new condo. Clean and comfortable. Great area. Easy to check in/out. Highly recommend!
这是一个很棒的住处，步行即可到达Kierland Commons附近的所有地方。房间非常漂亮，厨房和浴室都很宽敞。我们两个人住的卧室很棒，因为我们每个人都有独立的房间和浴室（比酒店好多了）。
对我来说，缺点是找钥匙箱和房间有点费劲。而且邮件太多，也造成了一些混乱（停车证在邮件里，而不是在钥匙箱里）。卧室的床头柜够不到床后的插座，如果你真的有需要插电的东西，也会很麻烦。
绝对会再次入住！
租房各方面都很棒。非常干净。非常好。强烈推荐
优越的地理位置
Not hsppy
Staying here was a challenge. These units are owned by third parties so the propery manager on site had nothing to do with our stay. Communicating prior to our arrival was a nightmare. Didn’t find out how to access property until hours before our arrival . Prior to this nobody was responding to emails or phone calls. Then we received a complicated list of rules and instructions for obtaining access with two conflicting unit numbers . Finally got it sorted out but was told we could only have one key fob. Given thst this was necessary for building access And elevator access it made it impossible for us to attend to our separate itineraries, one of which was a medical procedure. I was forced to cancel my appointments to provide my husband access. I do not recommend this place
Spacious
The apartment was clean and stylish. The details to get in are necessary so really read those prior to showing up. The place is spacious. Enjoyed the patio. Tons of coffee shops, restaurants, and shopping with in a 5-10 minute walk.
Home away from home
I love staying at properties like these. It feels more like home with having more than one room and all the amenities without the regular hotel hassles. The gym was awesome and definitely better than the hotel gyms. Coffee at the lobby and pool area was private and pretty.
Great property. Know that it is a residence building and there isn’t access like a traditional apartment. Walk and getting in and out wouldn’t be easy with lots of bags. And not easy if you want to go in and out with a car regularly. Otherwise unit was comfortable and well maintained. Roof top deck is a nice plus 😉
Beautiful but couldn’t sleep
I wanted to love this apartment. From the outside it’s gorgeous. A little confusing getting to our room. But the lady on the #800 was very helpful. Thank goodness because we had no internet at all so we couldn’t really look anything up. The parking garage was an added Bonus. Felt safe. Inside the apartment was so pretty and well put together. The all of our problems were mostly all at night. Our unit was downstairs right by the entrance. All night race cars(beautiful expensive cars) were racing up and down the street. Then pulling into the apartments. Extremely loud, the windows would shake!!! Both beds were very uncomfortable. Linens were great but they went very cheap on a weird low beds. We might have had a different experience if we were in the inside or other side of the apartment building? But this unit was NOT meant for a family with kids.
Place was pretty good. I’d stay there again. The management was slow to respond to inquiries before check in. Their automated emails aren’t the friendliest but they were fine to deal with.
Modern, new condo. Clean and comfortable. Great area. Easy to check in/out. Highly recommend!