Staff were very friendly and willing to help, from the security guard to managers/ supervisors , waiters in the restaurant they went an extra mile to make sure we were happy. Food was very tasty and good variety ,
4.0分
其他
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Staff at the Grand Continent hotel were very professional and friendly, the rooms were spacious and clean. The buffet breakfast was excellent with lots of variety, very tasty Indian and continental options. We enjoyed using the swimming pool and, when it rained, the pool table at the lobby. The hotel is just outside the town (about a 20-minute walk away) but next to one of Mahabalipuram’s important monuments. We would recommend staying at this hotel.
1.0分
商务出差
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xtremely Disappointing Stay – Not Recommended Our experience at this property was far from satisfactory. • Staff Behaviour: The staff lack basic courtesy and professionalism in dealing with guests. • Breakfast: No buffet is served; the excuse given is “low occupancy,” which is unacceptable for a reputed hotel brand. • Cleanliness: Bedsheets provided were torn, unclean, and appeared previously used. • Facilities: The swimming pool remains perpetually “under maintenance.” The gym exists only for namesake – poorly maintained, with non-functional air conditioning. • Basic Convenience: Shockingly, the hotel refuses to provide an extra room key/card, claiming they don’t have any. For a property affiliated with the Sarovar Group, this level of service and maintenance is highly disappointing and tarnishes the brand’s reputation
5.0分
其他
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The hotel n it's premises r neatly maintained. The location is also great as some of the rooms r seaview rooms..the food was excellent n the staff were exemplary...on the whole it was a comfortable hassle free stay..luking forward to meeting all of them n staying there during our future trips.
3.0分
其他
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Recently I went to south India Tour. For one day I stayed at Hotel Grand Continent Mahabalipuram. I selected this hotel because previously I had stayed at Sarovar Group of hotels at other places and liked them. Here Room was good, But I was terribly disappointed with fooding arrangement. There was no Buffet breakfast. The reason given was that Room occupancy is less. It is not expected from a star hotel where service is most important.
2.0分
其他
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It hurts to give the hotel a low rating but the more I think about it, the more I am convinced that I cannot in good conscience recommend this hotel. Here's the good, the meh and the bad. The Good - - the staff is very earnest and sincere. genuinely sweet people who want to be hospitable. - location proximity to the monuments of Mahabalipuram - decent, big sized rooms. clean and airy. The Meh - - the food was strictly okay. We got room service twice and both times it was a desperate times kind of situation so we ate what we got but the food was very mediocre. The sandwich filling was tasty but sparse. The kathi rolls had more onion-tomato-capsicum than actual chicken. The breakfast in the mornings was plentiful but really nothing great. The Bad - - This pains me but as sweet as. the staff is, they are quite incompetent. On day 1 we had to ask for the shower gel and bath soap to be replenished in the bathroom. All three days, housekeeping neglected to refresh the tea/coffee supplies. At the pool side, we asked for a towel that we never got. We were there to attend a wedding and I had requested my silk sarees be steam pressed. They very sweetly accommodated my request on an urgent basis but weren't really able to press the saree very well... I feel mean giving them a bad review because they were so nice but they are in dire need of training. - this is basically an old hotel, acquired and refurbished and while it looks new and modern a lot of the old has been retained. Which means the towels are thin and scratchy. The mattresses are lumpy and uncomfortable. The pillows are terrible. Not at all good quality bedding and linen. This is not the kind of premium stay I expect from a Sarovar Portico property. Even though the staff as good people and the rooms were big and clean, the overall stay was not uncomfortable. I cannot in good conscience recommend this hotel.
5.0分
其他
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Very good place to stay for a night. Not very crowded and affordable. Good breakfast options and well rounded service. Harpal was the one who greeted us on and took care of us. Will recommend staying here again.
我和家人在马哈巴利普拉姆短暂旅行期间入住了这家酒店。酒店位置极佳，距离五战车神庙和海岸神庙都很近。早餐种类丰富，提供各种南印度美食，很不错。
缺点：虽然附近有很多更便宜的酒店，但我们还是花了高价选择了这家，原本以为服务会很好。然而，入住期间无线网络大部分时间都无法使用。晚上热水供应中断，每次想用热水洗澡都需要通知前台。洗手液瓶坏了，就这么放在水龙头上，很重，如果不小心，万一掉下来砸到脚，会很疼，甚至可能需要看医生。如果带着幼儿，在房间里走来走去，那就更危险了。
既然酒店收费如此昂贵，就应该有责任维修之前客人造成的损坏，并且至少应该准备两三个备用无线网络，以防万一。这些小细节都会为酒店树立良好的形象。
在马哈巴利普拉姆附近非常愉快的中途停留。无可挑剔的服务。 我们享受了一个宽敞明亮的房间，距离市中心步行约 20 分钟。远离市中心的喧嚣之后，这里是一个更平静、更放松的地方。一流的设施（健身房、屋顶游泳池……）。工作人员非常友好，总是对您的要求做出超级积极的回应。我们强烈推荐！
友好的工作人员
地理位置优越，适合步行游览
Staff were very friendly and willing to help, from the security guard to managers/ supervisors , waiters in the restaurant they went an extra mile to make sure we were happy. Food was very tasty and good variety ,
Staff at the Grand Continent hotel were very professional and friendly, the rooms were spacious and clean. The buffet breakfast was excellent with lots of variety, very tasty Indian and continental options. We enjoyed using the swimming pool and, when it rained, the pool table at the lobby. The hotel is just outside the town (about a 20-minute walk away) but next to one of Mahabalipuram’s important monuments. We would recommend staying at this hotel.
xtremely Disappointing Stay – Not Recommended Our experience at this property was far from satisfactory. • Staff Behaviour: The staff lack basic courtesy and professionalism in dealing with guests. • Breakfast: No buffet is served; the excuse given is “low occupancy,” which is unacceptable for a reputed hotel brand. • Cleanliness: Bedsheets provided were torn, unclean, and appeared previously used. • Facilities: The swimming pool remains perpetually “under maintenance.” The gym exists only for namesake – poorly maintained, with non-functional air conditioning. • Basic Convenience: Shockingly, the hotel refuses to provide an extra room key/card, claiming they don’t have any. For a property affiliated with the Sarovar Group, this level of service and maintenance is highly disappointing and tarnishes the brand’s reputation
The hotel n it's premises r neatly maintained. The location is also great as some of the rooms r seaview rooms..the food was excellent n the staff were exemplary...on the whole it was a comfortable hassle free stay..luking forward to meeting all of them n staying there during our future trips.
Recently I went to south India Tour. For one day I stayed at Hotel Grand Continent Mahabalipuram. I selected this hotel because previously I had stayed at Sarovar Group of hotels at other places and liked them. Here Room was good, But I was terribly disappointed with fooding arrangement. There was no Buffet breakfast. The reason given was that Room occupancy is less. It is not expected from a star hotel where service is most important.
It hurts to give the hotel a low rating but the more I think about it, the more I am convinced that I cannot in good conscience recommend this hotel. Here's the good, the meh and the bad. The Good - - the staff is very earnest and sincere. genuinely sweet people who want to be hospitable. - location proximity to the monuments of Mahabalipuram - decent, big sized rooms. clean and airy. The Meh - - the food was strictly okay. We got room service twice and both times it was a desperate times kind of situation so we ate what we got but the food was very mediocre. The sandwich filling was tasty but sparse. The kathi rolls had more onion-tomato-capsicum than actual chicken. The breakfast in the mornings was plentiful but really nothing great. The Bad - - This pains me but as sweet as. the staff is, they are quite incompetent. On day 1 we had to ask for the shower gel and bath soap to be replenished in the bathroom. All three days, housekeeping neglected to refresh the tea/coffee supplies. At the pool side, we asked for a towel that we never got. We were there to attend a wedding and I had requested my silk sarees be steam pressed. They very sweetly accommodated my request on an urgent basis but weren't really able to press the saree very well... I feel mean giving them a bad review because they were so nice but they are in dire need of training. - this is basically an old hotel, acquired and refurbished and while it looks new and modern a lot of the old has been retained. Which means the towels are thin and scratchy. The mattresses are lumpy and uncomfortable. The pillows are terrible. Not at all good quality bedding and linen. This is not the kind of premium stay I expect from a Sarovar Portico property. Even though the staff as good people and the rooms were big and clean, the overall stay was not uncomfortable. I cannot in good conscience recommend this hotel.
Very good place to stay for a night. Not very crowded and affordable. Good breakfast options and well rounded service. Harpal was the one who greeted us on and took care of us. Will recommend staying here again.