酒店回复: Thank you for the awesome 10/10 score. We truly appreciate that. Our team is happy that your room met your expectations and your enjoyed our breakfast!
1.0分
情侣出游
原文
翻译提供方：Google
他们向我额外收取了 50 美元，因为他们说通过应用程序预订会产生额外费用。
4.0分
其他
The air stopped working in our room, but they were able to switch us to another room quickly. Good breakfast too.
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酒店回复: Dear Guest, Thank you for taking the time to write a review of Holiday Inn Express & Suites Summerville. We are sorry about the issues you experienced during your stay. We were happy that our staff was able to resolve everything to your satisfaction but wanted to apologize for this inconvenience. We understand that every detail matters and assure you that we are working to correct these concerns. Thank you again for your candid feedback. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,DJ GajjarGeneral Manager
5.0分
其他
Clean, spacious room, comfortable bed and pillows without a detergent fragrance, good breakfast, coffee at any time, nice staff, quiet
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酒店回复: Dear Guest, Thank you for sharing your experience with us. We’re delighted to hear that your accommodations provided the comfort and freshness you were hoping for. It’s wonderful to know that our delicious breakfast and the availability of coffee throughout the day added to your stay, and that our team made you feel welcome. It was a pleasure hosting you at Holiday Inn Express & Suites Summerville, and we look forward to welcoming you again for another relaxing stay. Sincerely,DJ GajjarGeneral Manager
5.0分
其他
Staff was great, check in was quick. Hotel was very clean and rooms were pleasant. Hot breakfast was a nice bonus.
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酒店回复: Dear Valued Guest, We’re delighted to hear that our staff made a positive impression and that your check-in was quick and seamless. We will certainly share your praises with them. It’s wonderful to know you found the hotel clean and your room pleasant, and that you enjoyed our hot breakfast. Thank you for your kind words, and we look forward to welcoming you back to Holiday Inn Express & Suites Summerville on your next visit!Sincerely,DJ GajjarGeneral Manager
5.0分
情侣出游
Very comfortable and clean room. Spacious room and bathroom. Pleasant and helpful staff.
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酒店回复: Dear Heather, Thank you for choosing Holiday Inn Express & Suites Summerville. We are pleased to know how much you liked your guest room and appreciated our dedicated associates. We want your stay with us to feel like home and be as comfortable as possible, and we will share your comments with our team. It was a pleasure having you, and we look forward to seeing you again the next time you are in the area.Sincerely,DJ GajjarGeneral Manager
前台服务超棒！我以前住过很多昂贵的酒店，但从没像在你们酒店一样感到如此舒适。我是一个企业主，前台那位女士太棒了！
安全感差，入住就遇到警察在酒店处理问题： 房间马桶是坏的；房间里有 蟑螂在飞； 地板粘糊糊的 ！ 早餐厅小虫飞
我喜欢这个房间，早餐也很棒。
我们晚上很晚才到，办理入住很快。清洁服务还不错，但早上催着打扫房间，非得按他们的时间来。游泳池没有开放时间指示牌。
位置优越
这是我们去柏树花园和查尔斯顿的路上住的一晚。房间很安静，除了空调声音有点大，我们不得不关掉。房间干净宽敞，早餐还可以。
他们向我额外收取了 50 美元，因为他们说通过应用程序预订会产生额外费用。
The air stopped working in our room, but they were able to switch us to another room quickly. Good breakfast too.
Clean, spacious room, comfortable bed and pillows without a detergent fragrance, good breakfast, coffee at any time, nice staff, quiet
Staff was great, check in was quick. Hotel was very clean and rooms were pleasant. Hot breakfast was a nice bonus.
Very comfortable and clean room. Spacious room and bathroom. Pleasant and helpful staff.