酒店回复: Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you appreciated our convenient location near the train station.We sincerely apologize for the inconvenience you experienced regarding the bottled water and the communication during your stay. This is certainly not the level of service we aim to provide, and your comments have been shared with our team for review and improvement.We truly value our guests’ comfort, and we regret that this situation left you disappointed. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you again and provide a more pleasant experience in the future.
酒店回复: Thank you for your kind feedback. We are glad you enjoyed our location and the nearby Nile views. We hope to welcome you again soon.
3.6分
小型套房， 1 间卧室， 河景
情侣出游
订的套房 有一个小阳台 站在阳台上就可以把尼罗河美景尽收眼底
酒店旁边就是一个当地的商场 吃东西比较方便 进出都需要安检 感觉很安全
设施比较简陋 但自己带好一次性床上用品 就完全没有问题
展开
酒店回复: Thank you for your feedback! We're glad to hear that you enjoyed the beautiful view of the Nile River from your balcony and that the location was convenient for shopping and dining. We also appreciate your understanding regarding the security checks and the simplicity of the facilities. We hope to welcome you back soon, and we’ll do our best to make your stay even more comfortable next time!
酒店回复: Thank you for your feedback! We're glad to hear that you enjoyed our location by the Nile River. We sincerely apologize for any discomfort caused during your stay regarding the facilities and hygiene. Your comments are very important to us, and we will address these concerns to improve the experience for our future guests. We are also working on ensuring a more comfortable environment for everyone. We appreciate your understanding and hope to welcome you back again for a better experience.
酒店回复: Thank you for taking the time to provide us with your feedback. We sincerely apologize for the unpleasant experience you had regarding the room's smell and the shower conditions. We take such concerns very seriously and are already addressing these issues to ensure a more comfortable experience for all our guests.We're glad you found the location convenient and enjoyed the view of the Nile and breakfast offerings. Please rest assured that we are working on improving our facilities, especially focusing on sanitation and maintenance. We appreciate your input, and we hope to provide a much-improved experience during your next stay. Thank you for helping us get better!Hotel management
酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are valuable to us as we continuously strive to improve our services and facilities. We regret that the hotel did not meet your expectations, and we understand your concerns regarding the condition of the bathroom and overall cleanliness. We assure you that we take these matters seriously and are working on improvements. We also appreciate your positive mention of our location, and we hope to have the opportunity to welcome you back in the future under better circumstances. If there is anything else you would like to share, please feel free to contact us directly.Thank you again for your review. Best regards, Citymax Hotel Aswan
酒店回复: Thank you for taking the time to share your feedback about your stay with us. We’re delighted to hear that you enjoyed our convenient location near the river and various dining options, as well as the comfort of the bed and the efficiency of the air conditioning.We appreciate your comparison with other hotels and take your comments on the environment to heart. We are continually working to enhance our facilities to better meet our guests' expectations.We hope to have the pleasure of welcoming you back in the future, and we’ll strive to make your next visit even more enjoyable.
酒店回复: Thank you for your kind words! We’re delighted to hear you enjoyed our location by the Nile River and the beautiful views of the sailboats at sunset – it truly is a magical sight. It’s also wonderful to know you felt comfortable and welcomed in our hotel environment. We look forward to welcoming you back to Aswan for more memorable moments by the Nile!
这家离火车站和步行街很近。从房间的阳台看到河流。房间和卫生间也很大，很干净。花洒头是固定的，我住过3家埃及的酒店都是一样。前台也没问题。楼下是广场。有电梯也很给力，有些埃及的酒店没有电梯很麻烦。总结很不错这家酒店。
酒店就在火车站附近，走路可达，没有使用酒店早餐，无法评价，不过入住过程中发生了不愉快的事，酒店规定可能一天只放一瓶水，小小的一瓶，我第一天使用了自己带的大瓶的水，第二天从阿布辛贝神庙回来很渴，喝了第一晚他们放的那瓶小水不够，然后我就去前台问能不能再给我一瓶水，前台首先是让我自己去买，我说那我定了两晚，那把第二晚的那瓶水给我，今天房间只有一瓶水，前台翻了一下他们的记录说，已经放房间了，我说我没有找到，只有昨天一瓶水，他说那我一会儿让人送来，现实就是等了一晚上也没人送水过来，第二天早上五点多退房，打开冰箱发现他们在冰箱放了一小瓶水。退房的时候我也跟他们说了一声抱歉说我找到了那瓶水。可是现实就是埃及整个南北线旅行的过程中遇到的人都很好，这一小瓶水让我有些失望，希望酒店能改善一下服务，客人比一小瓶水重要。可能这就是阿斯旺特色吧，如果定这家酒店，大家一定要带够瓶装水。特别人多的情况下。
这家酒店对外的招牌还是城市酒店，位置相当好，每晚可以漫步尼罗河边，观赏尼罗河晚上的景色，也可以和当地人交流。
订的套房 有一个小阳台 站在阳台上就可以把尼罗河美景尽收眼底
酒店旁边就是一个当地的商场 吃东西比较方便 进出都需要安检 感觉很安全
设施比较简陋 但自己带好一次性床上用品 就完全没有问题
酒店位置不错，就在尼罗河旁。但酒店设施比较陈旧，卫生也一般，第一晚有蚊子。早餐还可以，但阿斯旺的酒店价格普遍较高，这也是没办法的选择。
除了临街有点吵，隔音不太好之外，其他都很满意！这是在露台拍的景色，风景很不错！
房间就是普通的商务酒店（类似3星）的环境。味道非常难闻。位置还不错，在尼罗河边。花洒是灾难。卫生条件还算过得去。早餐有鸡蛋，风景还不错。ps：最关键是房间很难闻！！
所有人！看到我这个评论请一定不要住这个酒店除非你真的没地方去了！！！！花了900多住一个国内招待所水平的酒店我还不如去岛上住民宿！！！卫生条件很烂而且酒店老旧，浴室顶喷水流小老破。真的是来埃及花的最恶心一笔钱，比小孩子的one dollar还恶心。这个酒店唯一好处是位置其他一无是处，如果你被xhs安利请注意辨别是软文还是骗子，500块你可以考虑 超过500一定不要住这里，谢谢你我的朋友！几百年没写过评价这家酒店退房我就想狠狠避雷了啊啊啊啊
酒店位置不错，就河边上。门口左前方不远有麦当劳，再往前走10分钟有肯德基，肯德基河对面是网红饭店。离火车站很近，出门右手边走5-7分钟就到。
酒店环境一般，国内多年前7天都不如，床睡的还算舒服，空调给力。插座可以直接插国内的，也有use充电口。
酒店就在尼罗河边，是尼罗河流经阿斯旺最美的一段，日落时看尼罗河上三角风帆船美景十分方便。酒店内部环境温馨舒适。